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Hi, It seems only the person raising a smart hands or trouble ticket can amend that ticket. It would be extremely helpful if others with the appropriately assigned permissions would be able to reply to comments left by Equinix on these tickets. All too often the person who raised the ticket is off shift and we cannot update the ticket so end up having to email GSD to sort it. Thanks, Glenn
The ability to create user generated port labels would be amazing. This way I can more easily determine which one goes to which datacenter on our side. You can leave the current label in the port properties so it can be referred to when putting a ticket in, but the current naming convention is difficult to correlate which port is for which of our circuits going to which datacenter. Thanks!
Hi,I would like to have the possibility to manage my Purchase Orders on the portal:Editing descriptionAdding Start/End datesLocationAnd more importantly, being able to flag a PO as expired. Today all the PO appear as Active even if the End date is passed.Thanks,Alain
Hello, I was told it was removed previously, but I would really like the ability to CRUDD Colocation Administration/Users from the Equinix API. The Equinix API is great for many things, unfortunately, this is the biggest one I would use it for. To put some context around this, I have 7 different colocation vendors that I manage operational tickets, work visits and user access for. I would really like the ability to at least centralize some of these functions to my own application, and a proper API endpoint for this specific functionality would allow us to onboard and offboard users much easier and more effectively. Another option may be for Equinix to move its colocation identity management to it's customer facing IAM solution, which I believe already has public facing API endpoints.Thank you.
Navigating the world of cloud computing often feels like trying to bridge several different islands. You’ve got your private data centers, your AWS instances, your Azure workloads, and maybe some Google Cloud services—all running on their own logic.In our latest video (Part 2 of our Tech Talk series!), we go beyond the "why" and dive deep into the how. We’re talking about the actual architecture required to make these disparate environments feel like one seamless, fail-safe network.Missed part one? Check it out here.
For the past couple of years, the Equinix Community has been your space to connect, troubleshoot, and share feedback directly with us. To make that experience even better, we’re moving to a brand-new platform this April.Featuring a modern design and enhanced search tools, our new home is built to help you find answers faster and connect with peers more easily.Sneak Peek at the new Community! What’s New?Modern UX and Navigation: A streamlined, intuitive design that prioritizes the topics and discussions most relevant to you. AI-Powered Unified Search: Find answers faster. Our new AI search pulls from both the community and soon technical documentation for a truly comprehensive view. Multilingual Support: It's coming! Stay tuned for when we begin rolling out language translations across the community to better support our global partners and customers. Simplified Social Sharing: Easily cross-post community insights directly to your professional social networks.Maintenance Period: From A
The AI conversation is changing. We’ve moved past the "massive model training" phase and into the era of production-scale inferencing. But as data becomes more distributed, how do you scale without hitting a wall of latency, cost, and security risks? In this latest Cube Conversation, DD Dasgupta (VP of Product Marketing at Equinix) joins Bob Laliberte to break down the roadmap for the modern AI architecture. Key Highlights: Equinix Distributed AI Hub: A neutral framework connecting neoclouds, hyperscalers, and thousands of partners. Three Tiers of Sovereignty: Granular control over data, network, and AI models. Distributed Security: Insights on the Palo Alto Networks partnership to enforce security at the edge. Speed to Market: Leveraging 280 data centers to deploy AI capacity in days, not months. Watch to learn how hyper-specialized infrastructure and edge-first logic are providing the roadmap for scalable, secure enterprise AI.
As quantum computing moves from research labs into the enterprise, it introduces a critical threat to current public key encryption through "harvest now, decrypt later" attacks. In this episode of Interconnected, experts from Equinix and Accenture discuss how to navigate this transition by building a quantum-safe security roadmap and embracing crypto-agility. You’ll learn how to protect critical infrastructure—from power grids to cloud platforms—by modernizing your security posture today. Watch the full video to discover how to future-proof your digital infrastructure against the quantum reality.
Most enterprises hit a wall when they try to scale hybrid cloud using public internet or siloed designs. The result? Inconsistent performance and security blind spots.In our latest Tech Talk session, we break down:The Complexity Trap: Why fragmented connectivity fails at scale. Predictable Performance: How to move away from the unpredictability of the public internet. Standardization: The roadmap to a future-ready network foundation.
Essentially what the title says. I'm attempting to programmatically get the list of colocation users and their roles/permissions. It doesn't appear there's an easy way to do this with the existing API. That said, when I view my users in the portal ordinarily, I see GET /api/ecp/users/getUsersSo it's definitely there, I'm assuming it's just not available to normal users, only to Equinix internally. Any chance someone here has an idea?
Interconnection is the invisible engine of the digital economy, enabling the exchange of information between systems, clouds, networks, partners, and users. At its core, interconnection means connecting two or more parties together so data can move between them. Yet the term is too often used only to describe private, direct links that bypass the public internet. While private connectivity is essential and the preferred option for business-critical traffic, this limited view doesn't reflect how enterprises operate in a highly distributed, cloud-first world. Today’s digital infrastructure spans multiple public clouds, SaaS platforms, partner ecosystems, and edge locations. Users connect from anywhere. In this environment, no single connectivity model meets every need. Some workloads demand tightly controlled, predictable performance. Others require broad reach and flexible access. In practice, interconnection encompasses both private and public connectivity working together, with
Think quantum is still "years away"? Think again. In our latest episode of Interconnected, we explore why the risk of being too late to quantum computing now outweighs the risk of being too early. What’s inside:Strategic Risk: Why quantum is now a business imperative, not a research project. Getting Started: How to use pilots and cloud-based access to build a "quantum-ready" team. Expert Perspectives: Insights from Nobel Prize-winning physicists on the future of enterprise architecture.Don't wait for full commercialization to start your strategy. Watch the episode to learn how to evaluate quantum readiness today.
Are you an AI skeptic or an enthusiast? I recently sat down with Ethan Banks and Drew Conry-Murray to dig into the reality of AI within the network—moving past the hype to talk about real-world implementation.In this episode, we dive deep into the evolving architecture of Equinix Fabric. We discuss why APIs are becoming the "new CLI" and why deep observability is no longer optional in an AI-driven environment. I also share how we’re leveraging the Model Context Protocol (MCP) to shift AI from simply giving advice to actively executing tasks on your behalf.Whether you are building a global WAN or curious about how Equinix uses AI internally to sharpen our own operations, I’d love for you to give it a listen.
For too long, the "edge connectivity gap" has slowed down digital transformation, but a new collaboration is finally breaking that barrier. By integrating Resolute NEXUS™ with Equinix Fabric®, enterprises can now automate the design, pricing, and ordering of global last-mile access directly through the Equinix portal. This move effectively unifies the cloud-to-edge experience, providing the high-performance, distributed infrastructure needed for next-generation AI workloads. To see how this partnership is simplifying private access to thousands of network providers across 180 countries, read the full press release here.
The Internet is a network of networks. And it’s the connections between these networks that can transform a local business into a global enterprise. From the early days of the Internet,Equinix has been one of the primary places where these connections happen. Equinix has made nearly half a million interconnections between the 10,000 companies using its 270 data centers around the world, making it a key player in the growth of colocation services and cloud computing.How is Equinix positioned for the AI boom? In the latest Data Center Richness interview, host Rich Miller sits down with DD Dasgupta, VP of Product Marketing at Equinix, to discuss the "Equinix 3.0 Vision.";
How do I get the bridge letter to cover remaining time ?
I used to be able to download the latest SOC II Type II reports online, where are they located now? Specially I need it for LA3
Ready to see how the gaming industry is building the future of the internet? In the latest episode of Interconnected, hosts Shaneil Lafayette and Thomas Gould sit down with industry heavyweights Royal O’Brien (CEO of Expanxia) and Wesley Kuo (CEO of Ubitus) to discuss why gaming is actually the most important R&D engine in tech history. The discussion also dives into AI and the future of gaming, including AI-driven game creation, AI in game design and how AI works in games to power world simulation, personalization and dynamic storytelling. From AI for quality assurance in gaming to autonomous content generation, AI in the gaming industry is reshaping how games are built, tested and experienced. Listen to the extended podcast version on Apple or Spotify:Apple Podcasts: https://eqix.it/3XsaMCtSpotify: https://eqix.it/48fqarV
Ever wonder where the "cloud" actually is? Manual do Mundo teamed up with Equinix to physically visit it! We went inside a gigantic Data Center—the digital cloud—where your videos, messages, and all your online content are stored.
I have an FCR connected to one OCI connection and two AWS connections.From AWS to OCI, passing through FCR, I see that AWS is implementing ECMP towards OCI prefixes, as evidenced by the RX traffic on the FCR coming from these two connections.In FCR active routes, I am seeing the same prefixes learned from these two AWS connections.If I look at the contrary (TX) from FCR to AWS (from traffic that originated in OCI), I always see TX to AWS using only one AWS connection, never the other one.Support says that it is not working because OCI has only one connection to FCR.As far as I know, ECMP is implemented hop by hop, and it is a local decision implemented independently at each router (hop) in the network, that is why I do not agree with this statement.For me is the function of FCR implement ECMP in this case for these packets coming from OCI to AWS.
Hello Equinix Community, Apologies in advance if this is a repeated question but my search didn't find any relevant topics. We have upgrade planned for our router in Chicago which is connected to Equinix IX. What is the best method of informing IX participants about the maintenance activity? We have a lot of peers on the IX so informing them individually will be very cumbersome.Thanks
Artificial Intelligence (AI) has moved beyond the lab and is now the engine of digital transformation, driving everything from real-time customer experiences to supply chain automation. Yet, the true performance of an AI model—its speed, reliability, and cost-efficiency doesn't just depend on the GPUs or the data science; it depends fundamentally on the network. For Network Architects, AI workloads present a new and complex challenge: how do you design a network that can handle the massive, sustained bandwidth demands of model training while simultaneously meeting the ultra-low-latency, real-time requirements of model inference? The wrong architecture can lead to GPU clusters sitting idle, costs skyrocketing, and AI projects stalling. In this deep-dive, we tackle the seven most critical networking questions for building a high-performance, cost-optimized AI infrastructure: What are the networking differences between AI training and inferencing? How much network bandwidth do AI models
Autonomous technology is no longer a futuristic dream; it's rapidly becoming our reality. From robotaxis navigating city streets to drones delivering packages, machines are taking the wheel – and the skies – to move people and goods with unprecedented efficiency. But what truly powers every safe and reliable autonomous journey? It's the invisible digital systems working tirelessly behind the scenes. In the latest episode of Interconnected, join hosts Glenn Dekhayser and Simon Lockington as they delve into this crucial topic with MIT Research Scientist Bryan Reimer and Equinix VP of Market Development Petrina Steele. Whether it’s AI autonomous cars navigating city streets or yard automation powering global ports, every safe mile depends on robust digital infrastructure—edge compute for real-time reasoning, low-latency connectivity and resilient data networks. Key Highlights Edge computing enables vehicles to process and share data locally for faster, safer decisions. Low-latency connec
The promise of Artificial Intelligence (AI) is clear: groundbreaking efficiency, new revenue streams, and a decisive competitive edge.But for you, the IT leader, the reality often looks a little different.You’ve moved past the initial proofs of concept. Now, as you attempt to scale AI across your global enterprise, the conversation shifts from innovation to infrastructure friction. You’re hitting walls built from unpredictable data egress fees, daunting data residency mandates, and the sheer, exhausting complexity of unifying multicloud, on-prem, and edge environments.The network that was fine for basic cloud adoption is now a liability—a bottleneck that drains budget and slows down the very models designed to accelerate your business.I'm Ted, and as an Equinix Expert and Global Principal Technologist here at Equinix, I speak with IT leaders every day who are grappling with these exact challenges. They want to know:What are the hidden costs when training AI across multiple clouds? How
AI is transforming everything, from how we work to how we discover new things. But what part of that change is truly capturing your imagination? We've put together a quick poll to find out which AI trend you're most excited about. Equinix Community - AI Poll – Fill out formWe're constantly exploring the next big breakthroughs in technology to shorten your path to innovation and growth. Share your inputs and let’s shape a powerful future, together.
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