How to Submit and Track Ideas in the Equinix Community
At the Equinix Community, your voice is the engine behind our innovation. Whether it’s a tweak to the ECP portal or a brand -new feature request, we want to hear it. To make it easier for you to track your suggestions, we’ve streamlined our idea status updates into three simple stages.
The Journey of Your Idea
We’ve simplified our tracking, so you know exactly where your idea stands:
- Open: This is the starting line. Your idea has been posted, or we’ve reached out because we need more information. Every great feature starts here!
- In Progress: Your idea has caught our eye. We are currently reviewing, investigating, or have officially accepted it into our development plans.
- Resolved: The finish line! This means your idea has been delivered, already exists in the platform, or has been noted for future consideration.
How to Submit Your Idea
Ready to share? Follow these quick steps to get your idea in front of our product teams:
- Navigate: Click on the Ideas tab in the top navigation bar.
- Search First: Use the search bar to see if someone else has already posted a similar thought. If they have, give them an upvote!
- Submit: If your idea is unique, click the “Create Topic” in the top right, then select “Idea” as the topic type, and fill out as many details as you can provide.
Best Practices for a Winning Idea
- One Idea per Post: Keep it focused. This allows the community to vote on specific features rather than a long list of requests.
- The “Why” Matters: Instead of describing a feature, tell us about the problem it solves. Does it save you 20 minutes a day? Does it reduce a specific pain point?
- Check Back Often: We might need more information from the Product Manager to keep the momentum going.
Thanks so much for contributing to our community and sharing your feedback with Equinix!