Work Visit Email Notification

Thanks for submitting an idea! Hopefully other community members will add their support to this idea as well. In the meantime, feel free to add any additional thoughts you might have to this idea so we can better explore with the product teams.

Thanks for your idea! I’ve spoken with the product team regarding this request, and they’ve added it to their backlog. This specific request would be a large effort with our existing system. We are in the middle of a larger effort to evaluate a new system that could make this request much easier. We will keep this idea open to gather additional support.

This would be very helpful indeed.

I often wonder if 'someone is already in the IBX', when an issue appears in one of the racks near the one the engineer is planned access for. It would be very helpful to see that I can contact that person right now...

Good thinking Matt!

Tom

Thank you for your patience on this request. While this idea was submitted a while back, we’ve recently revisited it as part of our efforts to improve site transparency.

Our Product Manager is currently investigating the technical feasibility of triggering automated email notifications for Ordering Contacts when a visitor signs in via a Work Visit. 

We are hoping to have a more concrete solution moving forward and will keep you updated as the plan takes shape.