Smart Hands

Hi Does equinix provide e-waste service after decommissioning a device in these locations ?SV1, FRA4 and DC2. 

Amplifying this post:  https://developer.equinix.com/forum/issue-creating-work-visit-request We've sent the customer to api-experience@equinix.com as colo related APIs are involved. Hello, We are trying to automate creating work visit requests in Equinix portal using rest API's. Following the documentation , i was able to generate client creds etc and use to generate bearer token. when i used the same to submit a work visit request, i get invalid token used error. Anyone faced this ??? Any recommendations ?? Thanks in Advance

Hello everyone! At Equinix, we are proud to offer a wide range of products and services to help our customers achieve their business goals. From data centers to network solutions, cloud exchange to security services, we have a variety of offerings that can meet your needs. That's why we would love to hear from you! We would like to get an understanding of which of our products you're using and how they're helping you achieve your goals. Whether it's our: Data centers: providing secure and reliable colocation solutions Network solutions: connecting you to a global network of partners and customers Cloud exchange: giving you the ability to easily and securely connect to multiple clouds Security services: protecting your critical business assets and data Interconnection solutions: allowing you to directly connect to the people, places, and things that matter most to your business Equinix Metal: providing on-demand

Did you know? You can now order Smart Hands online in the Equinix Customer Portal (ECP). Therefore, you no longer need to contact your Customer Success Manager or the Global Service Desk Ordering Smart Hands Online Log in to ECP Select Orders & Tickets and then Smart Hands Choose the type of request from the Smart Hands Catalog, complete the required fields, and submit your order You can bundle multiple requests into a single order, select your scheduling options, and place Large Smart Hands Orders for 24-200 cables or equipment build

Hi All - New to the community and looking forward to connecting and learning! If you or any new hires on your team (or your mom!) are new to interconnection, ecosystems and data centers, this short “Where is the Physical Internet?” video from investment company Cowen is an excellent intro from the consumer perspective. It's a 9-minute walk-through of Equinix’s NY5 facility that includes insight into the physical infrastructure responsible for securing, cooling/powering, and connecting a modern data center. During the tour, you’ll also learn about the ecosystems at the NY5 data center that attract companies to interconnect there. The video is meant for anyone interested in learning more about where and how data is stored and exchanged. Hope you like it as much as I do!

Equinix Smart Hands 2022.4 is available August 8, 2022. This release includes the following changes to the Smart Hands interface. New 'Cable Connectivity Check' Option On the Cable Testing and Diagnostics tile in th

Here's your chance to interact with Equinix technicians through video conferencing in real-time, as they work on your order request in your private cage or non-colo area.  In your Order Entry form, simply enable "Request a video conference" to get started. Share a comment below if you've tried this feature ⬇️

I am planing to decommission a cabinet. How do I move my virtual connections from that cabinet to another?

Hi, I sometimes want to view multiple tickets at once, but in order to do this I have to open another browser session.  Is there a way to accomplish this without having to login to multiple instances?  I've tried right clicking, but there are no options. Thanks

What is the SLA for Fiber Connect?

What media types are available for Cross Connects?

How do I modify or cancel a Smart Hands order?

How do I view the status of a Smart Hands order?

Where is Smart Hands available?

What is a building management system (BMS)?