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We are only using ½ a rack at MI1 and ½ of our power allotment.  If anyone is interested in sharing, please contact me at jay@dslx.net

Essentially what the title says. I'm attempting to programmatically get the list of colocation users and their roles/permissions. It doesn't appear there's an easy way to do this with the existing API. That said, when I view my users in the portal ordinarily, I see GET /api/ecp/users/getUsersSo it's definitely there, I'm assuming it's just not available to normal users, only to Equinix internally. Any chance someone here has an idea?

I used to be able to download the latest SOC II Type II reports online, where are they located now? Specially I need it for LA3

Hello Equinix Community, Apologies in advance if this is a repeated question but my search didn't find any relevant topics. We have upgrade planned for our router in Chicago which is connected to Equinix IX. What is the best method of informing IX participants about the maintenance activity? We have a lot of peers on the IX so informing them individually will be very cumbersome.Thanks

Hi,we have a presence in different Equinix data centers and retrieve billing information via the Billing v2 API. We observed that the information we obtain for the Japan invoice (and that one only) has inconsistent (dare I say wrong?) tax amount values across time:For invoices from 2024-02 (oldest I have) until 2024-05 (which is not downloadable anymore due to the 12 month limit but I have a local copy) the Japanese line items behave exactly like all others we can observe, namely: non-zero taxAmount (10% of recurringAmount) and recurringAmount + taxAmount = totalAmount.For invoices from 2024-06 until 2024-08 (both in the snapshot I had from a few months ago and the one I just took now) the Japanese line items now still has a non-zero taxAmount (10% of recurringAmount) but totalAmount = recurringAmount. Checking a few entries we saw that the netAmount is the same as in previous entries which makes me assume that the totalAmount does not include any tax amount.For invoices from 2024-09 o

Hello,today I noticed that on the API documentation overview page it says that the Billing_v2 API is Deprecated. I can't find any further information on that and also noticed that, in contrast to the WorkVists_v1 API which is marked in the same way, no deprecation information can be found on the actual documentation page. Would you be able to provide some more information on the deprecation or links to where I can find it? I'm especially interested in whether this API is actually going to be disabled in the future and if there's any alternative to obtain invoice information programmatically and machine-readable.Thanks, Jonas

I'd like to connect my own fiber network to and Equinix IBX, can I pull my own fiber into the IBX?

Hi allI am testing how to create inbound and outbound orders via the API.I am using the equinix sandbox and following https://developer.equinix.com/dev-docs/ecp/getting-started/schedule-shipments#step-4-schedule-inbound-shipmentI am able to get a token, list users, list sites, etc.When I try to create an inbound shipment, I have the following$ curl -X POST "https://sandboxapi.equinix.com/colocations/v2/orders/shipments" -H "content-type: application/json" -H "authorization: Bearer TOKEN" -d @equinix-inbound.json -v < HTTP/1.1 500 Internal Server Error < Content-Length: 187 < Content-Type: application/json; charset=utf-8 < ETag: W/"bb-fFnLakTrYhk69LoXetj3crBTst4" < x-powered-by: Express < x-apigee-message-id: 79ff47bf-5867-4677-bf9c-02c3631e25ac < x-request-id: 79ff47bf-5867-4677-bf9c-02c3631e25ac < x-apigee-dp-color: 174 < x-apigee-region: us-west1 < x-apigee-organization: eqx-apg-prod < x-apigee-environment: extsbx < x-apigee-proxy: /organizat

Recently I have been having issues with the Shipments v1 endpoint for pending storage (https://api.equinix.com/v1/orders/shipment/pendingStorage), receiving 503 service unavailable.Searching the catalog, there is no 503 defined so not entirely sure what this error is stating.Looking to see if this is a bug or if the endpoint was deprecated without notice.Thank you

Hi I couldn't find a contacts for Equinix IXP support with its route-servers, I have a question about BGP communities support but can't see where can I open a ticket through the IX portal

I'm writing a script to see how oversubscribed my fabric ports are, by totaling the bandwidth of connections on each port. I'm having trouble with the pagination, no matter what I set for offset and limit in the query parameters, it always seems to come back with offset=0.https://api.equinix.com/fabric/v4/connections/search{'next': '/search?offset=20&limit=20', 'offset': 0, 'total': 193, 'limit': 20}https://api.equinix.com/fabric/v4/connections/search?offset=20&limit=20{'next': '/search?offset=20&limit=20', 'offset': 0, 'total': 193, 'limit': 20}https://api.equinix.com/fabric/v4/connections/search?offset=40&limit=20{'next': '/search?offset=20&limit=20', 'offset': 0, 'total': 193, 'limit': 20}https://api.equinix.com/fabric/v4/connections/search?offset=60&limit=20{'next': '/search?offset=20&limit=20', 'offset': 0, 'total': 193, 'limit': 20}https://api.equinix.com/fabric/v4/connections/search?offset=80&limit=20{'next': '/search?offset=20&limit=20', 'off

Currently I'm using the API token associated with my personal login to Equinix for the Fabric API. What's the best way to make an API token for a service sharable by a group of people at my company? Should I just make an Equinix login like first name Cloud last name Fabric, and then make an API token from that, or is there another way?

Can I use liquid cooling in my cage at an Equinix IBX?

Can I deploy my own CCTV security equipment or biometric reader inside an Equinix IBX?

Hello Equinix,I have a question regarding the creation of a new, redundant connection to Azure with API v4. From "Guide to v3-to-v4 APIs Migration" I see that I should use the connections/bulk endpoint. In the Knowledge Center for "Connect to Microsoft Azure" the simple connection endpoint is shown. Are both valid? Specifically, can I use 2 calls to the connection endpoint to built a redundant connection to Azure? In the API Reference I didn't find any reference for creating connections using the bulk endpoint. That's what got me confused (among other things).Thanks for your help

Hello everyone,I'm working with Yahoo on a project that involves monitoring power data for a large number of PDUs—more than 1000—every hour. We've hit a snag, though. The API we're using has a daily limit of 1000 calls.Here's the current API we're using: curl -s -X GET "https://api.equinix.com/power/v1/current?accountNo=${EQUINIX_ACCOUNT_NUMBER}&ibx=${EQUINIX_IBX}&levelType=CIRCUIT&levelValue=${LEVELVALUE}" I've tried adding multiple values to "levelValue," but it's not working as expected.The challenge is that we have to check so many PDUs every hour that making a single call per PDU isn't practical. If we go that route, we'll hit the API limit in just one hour.I found an alternative approach on the forum:   curl -s -X POST "https://api.equinix.com/power/v1/current" -H "content-type: application/json" -H "Authorization: Bearer ${1}" -d '{ "accountNo": "'${2}'", "ibx": "'${3}'", "levelType": "circuit" }' This method provides data for all PDUs in a single response. Ho

Hi Equinix-team, in the beginning of DC-FR8 a terminal console (monitor, keyboard, mouse) was available in every floor. Now it is really difficult to find one. How is it possible to be sure to get a terminal console when needed. I see that in cage FR8:03:301081 is such a terminal console permanent . Maybe they reserved it for a longer time. Is that possible? Thanks M. Fries

Can Equinix answer the following questions: Does your organization use MOVEit? Are you aware of the vulnerability CVE-2023-34362? Have you applied the patch?  

Is there a way to limit a user to only be allowed to deploy servers in a specific metro? For example a user can only ever deploy in Singapore Metro?  

Can I connect to multiple cloud providers within an Equinix data center?

Hello, I have a question. ## Question.Is there a best practice to get all CIRCUIT,SENSOR data? ## BackgroundWe are developing and operating a monitoring system for current and temperature sensors in a Datacenter. We would like to import data from Smartview into our monitoring system and are considering using the API. We need data for each CIRCUIT and SENSOR, but if we use the following API, we can only get summary data for the specified unit. === e.g. Current (Power_v1) request ❯ curl --request GET \ --url 'https://api.equinix.com/power/v1/current?accountNo={accountNo}&ibx={ibx}&levelType=ibx&levelValue={ibx}' \ --header 'accept: application/json' \ --header 'authorization: Bearer {bearer}' \ --header 'content-type: application/json' Next, we considered how to obtain a list of CIRCUIT,SENSOR from the HierarchyAPI and request one of each. However, we found that the API limits the number of requests to 1,000 per day. We have more than 1,000 CIRCUITs and SENSORs that we want t

I am trying to generate token using this method but in Postman: Access Token using grant_type = client_credentials (Recommended). POST 'https://api.equinix.com/oauth2/v1/token' -H "content-type: application/json" -d '{ "grant_type": "client_credentials", "client_id": "******", "client_secret": "****" }' I have the body set as specified in the link: https://developer.equinix.com/docs?page=/dev-docs/fabric/overview but when I execute the query I get this error: { "errorDomain": "apps-fqa", "errorTitle": "Unable to Process the Request", "errorCode": "S1002", "developerMessage": "Failed to execute the ExtractVariables: extractjsonparams", "errorMessage": "Unable to Process the Request, Please try again later." } I have a client_id and client_sercret generated and have tested it with Terraform. What am I missing?Thanks!

With reference to Equinix Connect, can Equinix configure access-lists on the router/switch to provide basic firewall functionality? We are specifically looking to only allow specific source IPs and ports to a device directly connected to the router.

How can I open a trouble ticket with Equinix?

Where can I find more information about visiting an Equinix datacenter/IBX?