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New Participant
Dec 15, 2023 1:11 PM UTC
Solved

EQUINIX IXP Support

Hi

I couldn't find a contacts for Equinix IXP support with its route-servers, I have a question about BGP communities support but can't see where can I open a ticket through the IX portal

Product Manager
Dec 18, 2023 9:48 PM UTC

Hi @dudster83 ! 

In IX Portal, after login, Resources in main top bar and choose "MLPE information". You will be taken to a page describing all BGP communities we support on our route servers.

 

 

4 replies

Dec 15, 2023 7:28 PM UTC

@dudster83 - Thanks for posting. I'm sure you already have the support page link but I figured I'd post it here for anyone else. Would you mind posting the question you have here so I can try and get you an answer?

dudster83Author
New Participant
Dec 15, 2023 8:06 PM UTC

Hi

sure. I’m trying to figure out if there’s bgp communities support to alter local pref or prepend to the route servers

Product Manager
Dec 18, 2023 9:48 PM UTC

Hi @dudster83 ! 

In IX Portal, after login, Resources in main top bar and choose "MLPE information". You will be taken to a page describing all BGP communities we support on our route servers.

 

 

dudster83Author
New Participant
Dec 18, 2023 10:02 PM UTC

Brilliant

thanks