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How do you find your Account Manager on the Portal?Whats the procedure for moving a cross connect from one of our racks to the other?I know how I would do it. I don't want to set a date for it as thats what the portal wants me to do and I am not ready for that yet. Answers on a post card please or a phone call if possible.

Hi team,  Could someone explain the new BlueCat offering on Equinix Network Edge?

Is it possible to connect Network Edge devices to Fabric Cloud Router?

Hello everyone, We're using Virtual circuits between Fabric ports & Edge virtual devices, it works fine but still it's impossible to get the link usage statistics as for other circuits.Any news about that option that is missing? Thanks 🙂

On the latest episode of Traceroute, we look at how climate change is forcing the island nation of Tuvalu to rethink what it means to be a state.For the island nation of Tuvalu, the effects of climate change are more than a warning; they’re an eviction notice. Estimates vary as to when the small chain of coral islands could vanish beneath the waves, but experts agree that Tuvalu may be uninhabitable long before then, prompting its people to set sail for a new frontier… The metaverse. Within this digital landscape, Tuvalu could potentially preserve its lands, heritage, and governance, effectively pioneering a new model for nationhood, in which a nation and its people exist in two realms—physical and virtual. But how does one go from sand to silicon while maintaining the essence of a culture? And what is the real-world environmental impact of storing a nation’s worth of data? Whether we take Tuvalu’s proposal literally or view it as a symbolic call to action, unpacking the logistics of s

 I saw that Equinix now offers subscription licenses for the Cisco 8KV on Equinix Network Edge.  Does this support 16 core/8G memory devices?

Happy Safer Internet Day! Today’s a call to action for individuals, communities, and organizations to create a safer and more secure online environment. Whether it’s safeguarding privacy, fortifying passwords, combatting cyberbullying, or nurturing positive connections, let’s build a digital world that reflects the best of us. Share your tips below for Safer Internet Day and you'll receive a $25 credit to the Metal store!🛡️ Guard those passwords - make 'em strong!🕵️‍♂️ Stay sharp - watch out for scams and phishing.🕵️‍♀️ Privacy is key - check those settings!🔄 Keep things fresh - update your software.🔐 Double up - turn on Two-Factor Auth (2FA).🤔 Think twice before clicking any links.🤝 Be cool - respect everyone's vibe online.Welcome our newest members! Be sure to introduce yourself!  

We were promised flying cars. We were told that by the year 2000, cities would float in the clouds, robots would cut our hair, and there’d be a computer in everyone’s pocket. Well, one out of three ain’t bad.The question is, why? Why did we think the future would bring interstate moving sidewalks, but we ended up with the internet instead? In this episode of Traceroute, we take an in-depth look at why we get the technology we get…and our trail leads to three distinct factors. Helping us unravel the reason behind these factors is Mike Winterfield, Founder of Active Impact Investments, a VC firm that specializes in Green Tech. We also talk with Oliver Walker-Jones of Joby Aviation, one of several companies that are finally making flying cars, who shares his insight as to why it took almost a hundred years to get from the idea of the flying car to the reality of one. 

Can anyone explain what kind of support is available for the Cisco Catalyst 8000V?

I note that NixOS was recently retired from the list of supported operating systems. What was the reason for dropping NixOS? I'm curious as to whether there are technical limitations that make the OS harder to support on the Metal platform.

🚀 Exciting News! You’ve got a simpler way to connect your services deployed across Equinix products. Give Virtual Routing and Forwarding (VRF) a shot and help shape the future of VRF! 🛠️ Configure VRF through the API or UI directly, making connectivity easier than ever! 📚 For more information on what VRF is and how to use it, check out our deploy documentation page: https://deploy.equinix.com/developers/docs/metal/layer2-networking/vrf/ 🗣️ Your feedback matters! Whether it's good or bad, share your thoughts with us. We're eager to hear from you and will use your input to shape the future of VRF. Help us make it even better!

The annual Global Interconnection Index (GXI) is a crystal ball into the future of the digital economy, full of predictions and insights that redefine how we connect and thrive in a digital world.📈 Bandwidth Growth: Watch as interconnection bandwidth skyrockets at a 34% five-year CAGR, hitting a mind-blowing 33,578 Tbps. ☁️ Multicloud Mastery: By 2025, 85% of global companies will have embraced multicloud strategies across numerous regions. It's the era of cloud without borders, enhancing flexibility and operational resilience.🌐 Fortune 500's Digital Pivot: By 2025, 90% of Fortune 500 companies will transform into digital providers, both selling and consuming digital services. It's a shift from traditional business models to digital-first strategies.🔄 Hardware Renaissance: The next few years will witness a doubling in hardware refresh rates, spurred by ever-improving price/performance ratios. By 2026, technology lifecycles will accelerate, keeping pace with innovation demands.💡 Gro

Which products need to be combined to solve your infrastructure needs? How do these products work together? Are there best practices? What have other customers done?We heard you loud and clear – you need a way to find the right solutions.Check out the newly launched Solutions Catalog!As this is an evolving catalog, with us adding more resources over time, we need your help: We are looking for beta testers to share their thoughts, feedback (good and bad) with us!Is it easy to navigate? Did you find what you were looking for? Is there information missing? What is working? When would you use it?Take a quick survey or respond in the comments below.What’s Solutions Catalog?Solutions Catalog is more a reference library than anything else and we are positive that it can help you find the right solution. You can go by technology category, discover how other customers have solved business requirements through infrastructure and browse by business motivation to see which solutions help you to ad

Stick around as we explore how tech both creates and disrupts our groove, and whether the secret sauce of in-person jams can really translate to the digital world. In this episode of Traceroute, we delve into a quest for the perfect tool to help bridge the physical and digital divides that increasingly appear between musicians like John and Arman. From California’s Bay Area to the buzzing streets of Hong Kong, we find a host of technologists who, spurred on by the impacts of a global pandemic, are already hard at work tackling the kind of low-latency global networking solutions that just might be the key to keeping the band in one semi-remote piece. But within this particular stack, there lies an even bigger conundrum. Because even if we somehow manifest the right tool for the job, is the magic of this so-called “vibe” even replicable? Or is there another solution altogether?Part 2 - The Synchrony Paradox  In part one of our story, we sourced the perfect tool for jamming together from

How do we make technology that lasts? In this episode, Grace Ewura-Esi and Shweta Saraf join Producer John Taylor as he talks with two cutting-edge technologists who are trying to extend the life of the hardware infrastructure around us. From a cell phone tower that can be installed on your roof (and repaired just as easily), to a clock that is built to last ten thousand years, we uncover the common threads that run through technology that’s built to last.Woven in this framework is the story of Sandra Rodriguez, who worked tirelessly to restore civilization—as well as hope itself—to the island of Puerto Rico with the help of the only piece of hardware infrastructure that withstood the powerful forces of Hurricane Maria in 2017. Let us know your thoughts below! 

This is first part of a series of posts highlighting the best practices for customers who desire highly resilient networks in Network Edge. This entry will focus on the foundational architecture of Plane A and Plane B in Network Edge and how these building blocks should be utilized for resiliency.For more information on Network Edge and device plane resiliency please refer to the Equinix Docs page here.Dual Plane ArchitectureNetwork Edge is built upon a standard data center redundancy architecture with multiple pods that have dedicated power supplies and a dedicated Top of Rack (ToR) switch. It consists of multiple compute planes commonly referred to as Plane A and Plane B for design simplicity Plane A connects to the Primary Fabric network and Plane B connects to the Secondary Fabric networkThe most important concept for understanding Network Edge resiliency: the device plane determines which Fabric switch is used for device connections. Future posts will dive much deeper in the vario

I've heard about the new Zscaler offering -- what is it?

How far does large language modeling need to go before we consider marrying an AI?In part 2 of our 3-part series on our relationship with AI, we explore how Large Language Models can be shaped to mimic the qualities of a human personality, and the implications that come with it.We are joined again by James Vlahos of Embodied, who sheds insight on why creating personas with AI and LLMs is like directing actors in a play, but a play that does not involve thinking or motivation the way we believe it to mean.The question is, however, if your chatbot can sound like a person, does that mean it can be a fulfilling substitute for the people in your life? Or do we need to recognize that a product is a product, regardless of its ability to convince you it’s not? 

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We’re excited to welcome the Equinix Developer Forum members into our community soon!   We’ll be migrating the Equinix Developer Forum into the Equinix Community on December 12, 2023. As part of the migration, we’ll be moving the existing discussions from the Developer Forum into the Community discussions.  To do the migration, Community.Equinix.com will have scheduled maintenance on December 12, 2023. Please be advised that there will be scheduled downtime from 12am PST to 8am PST.   If you have any questions, please leave a comment below or reach out to Community@equinix.com. 

This is the second part of a series of posts highlighting the best practices for customers who require highly resilient networks in Network Edge. This entry highlights how to build resilient Device Link Group (DLG) connections. For more information on Device Link Resiliency please refer to the Equinix docs page here.Device Link Groups are used to connect Network Edge device interfaces to other Network Edge device interfaces​ They can be local (same metro) or remote and are a shared broadcast domain​ A single DLG, like a single Ethernet cable, provides no resiliency​ Local DLGs do not traverse the Equinix Fabric and aren’t susceptible to Fabric switch outages ​ Hybrid DLGs have some devices connected to the Primary Fabric plane and other to the Secondary​ Customers that require maximum resiliency should deploy additional DLGs that connect to both the Primary and Secondary Fabric networks​ Redundant Devices can have one or both devices connect to the DLG​ Clustered devices act as one log

This is the fourth and final part of a series of posts highlighting the best practices for customers who require highly resilient networks in Network Edge. This entry highlights how to build resilient Fabric Virtual Connections.Virtual connections allow NE devices to connect to CSPs, NSPs and ISPs as well as co-location​ The same logic still applies: the NE device plane determines which Fabric switch is used​ The VC connection workflow is very similar to the EVP-LAN workflow with some differences​ Customers that require VC link resiliency should create two or more VCs to their NE devices with each connection traversing the Primary and Secondary fabric switch​ Some CSPs like Azure require resiliency but most do not​ The Fabric portal allows connections to be created as redundant or single-legged​ The workflow is highlighted in the next few slides for both Redundant and Clustered devicesRedundant Devices Clustered Devices This concludes a four part series on building Highly Resilient Net

This is the third part of a series of posts highlighting the best practices for customers who require highly resilient networks in Network Edge. This entry highlights how to build resilient EVP-LAN connections in Network Edge.EVP-LAN is another method to connection Network Edge devices EVP-LANs differ from DLGs in that they connect to Network Edge devices and Fabric ports​ All EVP-LAN connections go to the Fabric, even for devices in the same metro--this is in contrast to DLGs which can be local or remote.​ As of November 2023, multiple NE devices in the same metro can be part of the same EVP-LAN network, removing the previous restriction of a single NE device per metro.​ Customers that require maximum resiliency should deploy additional EVP-LANs that span both the Primary and Secondary Fabric networks The same logic applies for EVP-LANs such that they should spread across Primary and Secondary Fabric planes​ The current maximum bandwidth for all EVP-LAN connections in the same metro i

Hi, I want to create a a Quick Connect using API. Is it supported?

Since the dawn of the Industrial Revolution, people have humanized technology. We name our cars, or we talk to our phone batteries and beg them not to die on us. However, perhaps no other technology has triggered our emotions quite as intensely as AI. The truth is, we interact with AI in a way we don’t with any other tech: a way that’s more immediate, more personal…more human.The question is, why do we feel this way? In fact, why do we have feelings at all about AI?In this Traceroute two-parter, we go to couples counseling with AI and take a deeper look at this unique relationship. In part one, we explore the good side of our feelings. We talk with JD Ambati of EverestLabs, a company using AI to reduce thousands of tons of CO2e emissions, and we meet James Vlahos, the scientist giving voice to “Moxie,” an AI robot that teaches kids how to express their feelings and have deeper emotional connections. If AI can indeed solve problems and create emotional bonds, surely it would never try t