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Hi Equinix-team, in the beginning of DC-FR8 a terminal console (monitor, keyboard, mouse) was available in every floor. Now it is really difficult to find one. How is it possible to be sure to get a terminal console when needed. I see that in cage FR8:03:301081 is such a terminal console permanent . Maybe they reserved it for a longer time. Is that possible? Thanks M. Fries

Can Equinix answer the following questions: Does your organization use MOVEit? Are you aware of the vulnerability CVE-2023-34362? Have you applied the patch?  

I'm wondering if I can modify the configuration of a Network Edge device after it is deployed.

I see in the EPT June 2023.3 What's New? release readiness notes that Amsterdam is now serving up Precision Time services in Europe.  Are there other Equinix locations that can provide time services? 

Wondering who manages the device on Network Edge?

Is there a way to limit a user to only be allowed to deploy servers in a specific metro? For example a user can only ever deploy in Singapore Metro?  

Can I connect to multiple cloud providers within an Equinix data center?

As a customer if I bring my own IP address will Equinix force me to a Dual-Stack or just IPv4-only config?

Hello, I have a question. ## Question.Is there a best practice to get all CIRCUIT,SENSOR data? ## BackgroundWe are developing and operating a monitoring system for current and temperature sensors in a Datacenter. We would like to import data from Smartview into our monitoring system and are considering using the API. We need data for each CIRCUIT and SENSOR, but if we use the following API, we can only get summary data for the specified unit. === e.g. Current (Power_v1) request ❯ curl --request GET \ --url 'https://api.equinix.com/power/v1/current?accountNo={accountNo}&ibx={ibx}&levelType=ibx&levelValue={ibx}' \ --header 'accept: application/json' \ --header 'authorization: Bearer {bearer}' \ --header 'content-type: application/json' Next, we considered how to obtain a list of CIRCUIT,SENSOR from the HierarchyAPI and request one of each. However, we found that the API limits the number of requests to 1,000 per day. We have more than 1,000 CIRCUITs and SENSORs that we want t

I am trying to generate token using this method but in Postman: Access Token using grant_type = client_credentials (Recommended). POST 'https://api.equinix.com/oauth2/v1/token' -H "content-type: application/json" -d '{ "grant_type": "client_credentials", "client_id": "******", "client_secret": "****" }' I have the body set as specified in the link: https://developer.equinix.com/docs?page=/dev-docs/fabric/overview but when I execute the query I get this error: { "errorDomain": "apps-fqa", "errorTitle": "Unable to Process the Request", "errorCode": "S1002", "developerMessage": "Failed to execute the ExtractVariables: extractjsonparams", "errorMessage": "Unable to Process the Request, Please try again later." } I have a client_id and client_sercret generated and have tested it with Terraform. What am I missing?Thanks!

I'm interested in submitting an idea to the Equinix Community Ideas page. How do I submit a new idea for consideration?

I saw that the Equinix Community now features Ideas, what is an idea? 

What Port Options are Available on Equinix Internet Access (EIA)?

With reference to Equinix Connect, can Equinix configure access-lists on the router/switch to provide basic firewall functionality? We are specifically looking to only allow specific source IPs and ports to a device directly connected to the router.

How can I open a trouble ticket with Equinix?

Where can I find more information about visiting an Equinix datacenter/IBX?  

Hello!We have noticed that the power feed to our cage is L5-30. Can we use a L5-30 to L6-30 adapter to interface with the PDA that we plan to install in our co-location cage?Thank you.

How do I delete an un-used port?

Hi, I have a circuit and I'm trying to change the bandwidth using PATCH /fabric/v4/connections/{id} Here's the payload: { "op": "replace", "path": "/bandwidth", "value": 900} But I keep getting this error code and there seems to be no way around it. [ { "errorCode": "EQ-3142506", "errorMessage": "Invalid request", "details": "Media type is not supported", "correlationId": "X-X-X-api" }] Would appreciate the help, Thanks

I’m trying to get the Equinix Mobility Exchange data sheet. Where do I get it?

I created the following query filter to use with the https://api.equinix.com/fabric/v4/connections/search API to retrieve all "non-deprovisioned" connections: { "filter": { "AND": [ { "property": "/operation/equinixStatus", "operator": "=", "values": [ "PENDING_APPROVAL", "PROVISIONING", "PROVISIONED", "NOT_PROVISIONED", "REJECTED", "PENDING_BGP_PEERING" ] }, { "property": "/aSide/accessPoint/location/metroCode", "operator": "=", "values": [ "SV" ] } ] }, "pagination": { "limit": 3000, "offset": 0 }, "sort": [ { "property": "/name", "direction": "DESC" } ] } The results of the abov

Can I change the burst cap of my Equinix Connect connection?

How can I access utilization data for a Virtual Circuit connection using the APIs?

As a provider, I have a fabric port that needs to be upgraded from 10G to 100G. How can I upgrade this port?   

Where can I find a list of Service Providers for Equinix Fabric?