Product Forums

What are some PTP clients that I can use in a Linux system? 

How does the client-server handshake work for PTP and NTP? 

Is any of the additional equipment in the path not "PTP aware”? 

Why does the mean path delay vary so much from one sample to the next? Does this suggest network congestion or path asymmetry?

Why is the mean path delay so high (hundreds of microseconds)? 

I don't want to connect to London. And due to latency, I can't use the LD (London) service location for a FR (Frankfurt) connection. We measure latency in ms or less. Can I get service locally from FR? 

Does Precision Time always include a redundant connection? 

Is a 1G port sufficient, or do I need a 10G port for my Precision Time service? 

One VLAN is included in my monthly recurring charge (MRC). Must I pay extra for the 1G port?

Is the Precision Time service available only through Equinix Fabric? Or is it also available through other Equinix connectivity products?

Does Precision Time support an NTP authentication mechanism (like NTS or MD5)? 

Can Precision Time provide a smaller subnet than /24? 

Can I build redundancy across two ports such that Equinix Fabric Port A goes to Timing Master 1, and Equinix Fabric Port B goes to Timing Master 2? 

Is the TTL setting available in Equinix Precision Time? 

Are priority settings available in Equinix Precision Time? 

Is Equinix Precision Time compliant with SMPTE 2110-10? 

Can I specify the PTP domain number in Equinix Precision Time? 

How accurate is Equinix Precision Time? 

Does Equinix Precision Time support multicast configurations? 

After I enter my credentials, I do not see the Equinix Precision Time home page.

Why can't I access the Precision Time home page from the Equinix Customer Portal (ECP) or the Equinix Fabric portal when I use the side menu to move to the Precision Time portal? However, I'm able to access the Precision Time home page when I directly log in to the Precision Time portal using my credentials.

Does the Precision Time portal support federated SSO login? 

Given Equinix Precisions Time's multi-tenancy architecture, how do we ensure that our customers cannot impact or connect to each other? 

Who has access to our timing infrastructure? 

Are Precision Time systems exposed to public networks?