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The launch of the Equinix Managed Solutions (EMS) portfolio in Mexico marks Equinix’s entry into a completely new market for managed infrastructure services. As the second-largest economy in Latin America, Mexico presents a strategic growth opportunity. It also boasts a large workforce, strong logistics infrastructure, and strategic proximity to the U.S.What's now available?🔹 Managed Private Cloud (MPC) – Dedicated or Flex environments for hybrid cloud infrastructure🔹 Managed Private Firewall (MPF) – Fully managed, secure firewall services🔹 Digital Infrastructure Management (DIM) - ITSM-based management for physical and virtual infrastructure in Equinix IBX data centers.🔹 Plus: Enablement Services and Software LicensingLearn more about our Equinix Managed Solutions offerings here! 

We heard you! We’ve streamlined the Equinix Internet Access (EIA) process to make it easier for you to order and manage your services. This initial phase is available exclusively for orders that do not require a signature. We’d love to hear what you think of the new process. Your input will help us make further enhancements to the user interface for everyone. We’re working hard to make the improvements you need and want. Please comment on the success page or share your feedback via ideas.  

Amazon Web Services (AWS) Customers can now order virtual connections with bandwidths up to 25 Gbps in the following metros: Istanbul, Turkey (IL) Lisbon, Portugal (LS) Equinix and AWS have enabled 25 Gbps (the highest hosted connection tier available) in 27 of the 41 Equinix Fabric metros with local AWS Direct Connect on-ramps.   Get Started with Equinix FabricIf you'd like more information on connecting your business to the cloud, visit our service provider search tool or product documentation site for service availability, feature descriptions, and deployment considerations.       

Hi team,When ordering Internet Access over fabric for a redundant connection type, how many sets of additional IPs are provided?For example is it just one set of additional IPs anywhere between /30 to /24?Or as it's a redundant pair do we get two sets of additional IPs e.g. additional IP range 1:anything from /30 to /24additional IP range 2:anything from /30 to /24Thanks

We’re growing our footprint in Canada — Equinix Managed Solutions is now available in Montreal, one of the country’s most strategic digital hubs. 🚀 What's now available? 🔹 Managed Private Cloud (MPC) – Dedicated or Flex environments for hybrid cloud infrastructure 🔹 Managed Private Backup (MPB) – Immutable, policy-based backup 🔹 Managed Private Firewall (MPF) – Fully managed, secure firewall services 🔹 Plus: Enablement Services, Software Licensing and Premier Support 💡 Montreal plays a critical role for the Canadian economy. Our data centers in Montreal have over 146 customers, 54 service providers, and direct on-ramps to all major CSPs. 📍 Coming soon: EMS in Toronto (Q4): Stay tuned as we continue to expand with scalable, secure and interconnected digital infrastructure across North America.Learn more about our Equinix Managed Solutions offerings here!   

How does the Fabric Cloud Router compare to the Megaport Cloud Router?

  We're excited to introduce Equinix Fabric Term-Based Discounts for inter-metro i.e. remote virtual connections (VCs) between your own assets and to your service providers including hyperscalers such as AWS, Azure, Google Cloud and Oracle. This new pricing option is designed to help you save more while enjoying the high-performance connectivity you rely on.  What's New?  You now have the option to select 12, 24, or 36-month contracts for inter-metro VCs from your Fabric ports, Network Edge virtual devices and Fabric Cloud Router instances. Here's how you'll benefit: Lower Monthly Rates: Save between 15% and 50% compared to on-demand pricing. For example, a 1 Gbps inter-metro virtual connection between London to New York drops from $1005/month to just $503/month with a 36-month term-based plan. See how much you can save using the Fabric pricing calculator, accessible via the Fabric portal. Simple Provisioning: No approvals required. Just select your term in th

I have managed to use several terraform modules without problem. I have used the palo alto cloudgenix vm modules, palo alto firewalls modules, device link modules, and fabric cloud router module. All work okay on the lastest version of equinix/equinix. However as I dive into other connections I get a lot version issues. For example. Leveraging the cloud-router-port connection. https://registry.terraform.io/modules/equinix/fabric/equinix/latest/examples/cloud-router-2-port-connectionThis would be used to connect the cloud router to the pa firewall mgmt interface. Documentation covers the following version. required_providers {equinix = {source = "equinix/equinix"version = ">= 2.9.0" } } } But code doesnt work without this versionterraform {  required_providers {    equinix = {      source  = "equinix/equinix"      version = "~> 1.26.0"    }  }}When using new versions error occurs. F

I scavenged the terraform registry looking for a Equinix Internet Access Terraform module. ]I found an example of a connection to EIA.This is the only thing that comes up in the registry as EIA.  https://github.com/equinix/terraform-equinix-fabric/tree/v0.22.0/examples/virtual-device-2-eia-connectionBut none that creates the EIA itself. Can anyone answer if this may or may not be supported in terraform and if so, what would the resource name be for it? The GUI terminology doesn't always translate one for one, so maybe I'm missing something.  

Hey everyone—just popping in with some exciting news for those of you building out your virtual networking environments!  Infoblox NIOS DDI is now available on Equinix Network Edge 🙌  That means you now have another core piece of your networking stack—DNS, DHCP, and IP address management (IPAM)—available as a virtual networking function alongside firewalls, routers, SD-WAN, and more.  What this unlocks for you? Whether you’re working across hybrid or multi-cloud environments, having your full stack available virtually means you can deploy faster, scale smarter, and keep everything centralized—all without touching hardware.  Already using Infoblox on-prem? You can now extend those services to the cloud and manage everything through Network Edge. Need better automation? Infoblox helps eliminate manual IPAM tasks and streamlines network provisioning. Focused on security? Built-in Protective DNS helps block threats before they reach your network. Building for scale? C

How do I delete/deprovision a Fabric Virtual Connection?

Tune in as I unlock the potential of multicloud networking in our latest discussion with AWS Sr. Product Manager, Nathan Spitler. In this video, you'll discover the key benefits of multicloud networking, including reduced latency, improved security, and cost efficiency. Learn more about Fabric Cloud Router with AWS Direct Connect

You asked – we listened! Now, EIA customers can easily adjust the bandwidth on their virtual EIA services within minutes without any service disruption. We’re working hard on making the improvements you need and want. Comment below or share your feedback via ideas.  

Hey Community! We often get questions about Fabric Cloud Router and we’re here to help clarify for others who might have the same question in the future. If you’ve got additional questions about FCR, ask them in Community!What is a Digital Services Agreement (DSA)? The Digital Services Agreement is a document that is presented to users when setting up a Billing Account to order digital services like Fabric Cloud Router. If this is your first time ordering digital services with Equinix and you do not have an existing Billing Account (or sometimes called a Cloud Billing Account), you’ll be directed to digitally sign the DSA.If you're creating additional Billing Accounts, you will be asked whether you want to use an existing Digital Services Agreement or sign a new Digital Services Agreement. If you need guidance on either DSA option, please review this documentation.[Example only for reference and may not reflect latest version of DSA]  I’m a new customer; do I need to sign a Fabric DSA?

Every second matters – that’s why we’re making it easier for you to schedule and execute Smart Hands on your schedule. Using the Smart Hands Availability Calendar, you can:Schedule Smart Hands at specific times, up to 3 hours of Smart Hands service in 1-hour increments Have real-time access to technician availability Use our enhanced scheduling experience with fewer delays and ticket rejectionsGet started with the availability calendar today by logging into ECP and follow the steps to Order a Scheduled Smart hands request We’re working hard on making the improvements you need and want – comment below or share your feedback via ideas

Hi! I’m working with a customer who is asking if our Equinix Internet Access supports rDNS/Reverse DNS? I can’t find any supporting documentation on the docs site, looking for product to confirm or deny. Thank you.

We have a great opportunity for you to share your experience with internet access. We need your input!  Your valuable insights will directly influence our planning for 2025 as we work towards enhancing your internet access experience. We want to make sure we address your pain points, cater to your needs, and improve the overall purchasing experience.      Interested in taking part in this 5-minute survey activity? Fill out survey below or click here to submit your feedback! Once you complete the activity, you’ll have the opportunity to sign up today for the Equinix Customer Insights Panel. Influence new ideas, processes, product releases, capabilities, and more through engaging research activities like this one!  Join, shape, influence, and innovate today! 

In this video, we'll cover the features that are included in the latest Network Edge release. With Cisco SolutionsPlus, customers can now order Network Edge products directly from Cisco. We are now offering Blue Cat Edge as part of our existing Blue Cat solution on Network Edge. See what's new with Network Edge today: https://fabric.equinix.com/

We have an exclusive opportunity where we are redesigning the Fabric experience within the Equinix Portal to make the navigation menu easier and more intuitive. Your feedback will have a direct impact to this redesign, ensuring a seamless, intuitive user experience within Fabric portal. Interested in taking part in this 5-minute survey activity? Fill out survey below or click here to submit your feedback! Once you complete the activity, you’ll have the opportunity to sign up today for the Equinix Customer Insights Panel. Influence new ideas, processes, product releases, capabilities, and more through engaging research activities like this one! Join, shape, influence, and innovate today!    

Quickly spin up a Fabric Cloud Router instance for routing between GCP and AWS with available Pulumi templates (programs) and these step by step workshops: Equinix FCR to Google Cloud Platform with Pulumi (Workshop) Equinix FCR Multi-cloud with Pulumi (Workshop) By the end, you'll have seamless routing between GCP Partner Interconnect and GCP Cloud Router as well as AWS Direct Connect.You can also find this information on the deploy site here.

We cant able to apply the router filter policies(RFP) when the Peerings are down on FCR. By the time we apply the Filter policies, all routes learnt from peers are advertised to the other peers resulting in downtime due to loop(unwanted routing). Even if we are quick enough to apply the policies, Fabric backend can only able to process one Filter policy at a time. If you try to apply/save the other policies it gives you an error as FCR is in Transient state. As a best practice we need to have Filter policies enabled first and then turn on the BGP peering to avoid loops/sub optimal routing.

Equinix Internet Access (EIA) enhancement to support Network EdgeDesigned to fulfill a range of Internet use cases, Equinix Internet Access can now connect to Network Edge Virtual devices. This gives Network Edge customers the ability to connect to the internet within minutes. Equinix can provide IP addresses, or customers can bring their own.  For more information, please visit https://docs.equinix.com/en-us/Content/Interconnection/EIA/EIA-internet-ne.htm. 

How do you find your Account Manager on the Portal?Whats the procedure for moving a cross connect from one of our racks to the other?I know how I would do it. I don't want to set a date for it as thats what the portal wants me to do and I am not ready for that yet. Answers on a post card please or a phone call if possible.

Hi team,  Could someone explain the new BlueCat offering on Equinix Network Edge?

Is it possible to connect Network Edge devices to Fabric Cloud Router?