Skip to main content
New Participant
Oct 6, 2025 1:04 AM UTC

Increase bandwith on a connection

We currently have a copper bandwidth connection at the data center (in a cabient) and are looking to increase the available bandwidth.

Could you assist with the steps invovled in ordering?

From reading past forums does it involve ordering a new connection?

Thanks for your expertise.

1 reply

Employee
Oct 6, 2025 2:50 PM UTC

Hi Nigel!

It sounds like you currently have our Equinix Connect product which is EOL in December.

https://docs.equinix.com/internet-access/eia-ec-eol-migration-faq

To order new dedicated ports for Equinix Internet Access (the product replacing Equinix Connect) you can follow the ordering steps below:

https://docs.equinix.com/internet-access/dedicated-port/eia-order-ports/

Please let us know if this helps or poses more questions for you!