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We’re rolling out a major update designed to give you more control, deeper visibility, and fewer infrastructure headaches. We’ve officially added a dedicated 30 GB local logging storage allocation directly to your Fortinet (FTNT) firewalls. This means your device now has a massive, built-in buffer to retain traffic logs, threat logs, event logs, and policy violation records completely on-device.Fortinet Virtual FirewallWhy this matters for you?If you've ever had to hunt down a network issue or investigate a security alert, you know that getting to your logs quickly is everything. In the past, relying solely on external syslog servers or SIEM forwarding could sometimes mean dealing with latency, complex setups, or even temporary gaps in data.By bringing 30 GB of storage directly to the firewall, we're eliminating those hurdles.What you get:Instant Troubleshooting: Access historical log data right from the device the second you need it. No more waiting on external queries. Sharper Forens
The launch of the Equinix Managed Solutions (EMS) portfolio in Mexico marks Equinix’s entry into a completely new market for managed infrastructure services. As the second-largest economy in Latin America, Mexico presents a strategic growth opportunity. It also boasts a large workforce, strong logistics infrastructure, and strategic proximity to the U.S.What's now available?🔹 Managed Private Cloud (MPC) – Dedicated or Flex environments for hybrid cloud infrastructure🔹 Managed Private Firewall (MPF) – Fully managed, secure firewall services🔹 Digital Infrastructure Management (DIM) - ITSM-based management for physical and virtual infrastructure in Equinix IBX data centers.🔹 Plus: Enablement Services and Software LicensingLearn more about our Equinix Managed Solutions offerings here!
We heard you! We’ve streamlined the Equinix Internet Access (EIA) process to make it easier for you to order and manage your services. This initial phase is available exclusively for orders that do not require a signature. We’d love to hear what you think of the new process. Your input will help us make further enhancements to the user interface for everyone. We’re working hard to make the improvements you need and want. Please comment on the success page or share your feedback via ideas.
Amazon Web Services (AWS) Customers can now order virtual connections with bandwidths up to 25 Gbps in the following metros: Istanbul, Turkey (IL) Lisbon, Portugal (LS) Equinix and AWS have enabled 25 Gbps (the highest hosted connection tier available) in 27 of the 41 Equinix Fabric metros with local AWS Direct Connect on-ramps. Get Started with Equinix FabricIf you'd like more information on connecting your business to the cloud, visit our service provider search tool or product documentation site for service availability, feature descriptions, and deployment considerations.
We’re growing our footprint in Canada — Equinix Managed Solutions is now available in Montreal, one of the country’s most strategic digital hubs. 🚀 What's now available? 🔹 Managed Private Cloud (MPC) – Dedicated or Flex environments for hybrid cloud infrastructure 🔹 Managed Private Backup (MPB) – Immutable, policy-based backup 🔹 Managed Private Firewall (MPF) – Fully managed, secure firewall services 🔹 Plus: Enablement Services, Software Licensing and Premier Support 💡 Montreal plays a critical role for the Canadian economy. Our data centers in Montreal have over 146 customers, 54 service providers, and direct on-ramps to all major CSPs. 📍 Coming soon: EMS in Toronto (Q4): Stay tuned as we continue to expand with scalable, secure and interconnected digital infrastructure across North America.Learn more about our Equinix Managed Solutions offerings here!
We're excited to introduce Equinix Fabric Term-Based Discounts for inter-metro i.e. remote virtual connections (VCs) between your own assets and to your service providers including hyperscalers such as AWS, Azure, Google Cloud and Oracle. This new pricing option is designed to help you save more while enjoying the high-performance connectivity you rely on. What's New? You now have the option to select 12, 24, or 36-month contracts for inter-metro VCs from your Fabric ports, Network Edge virtual devices and Fabric Cloud Router instances. Here's how you'll benefit: Lower Monthly Rates: Save between 15% and 50% compared to on-demand pricing. For example, a 1 Gbps inter-metro virtual connection between London to New York drops from $1005/month to just $503/month with a 36-month term-based plan. See how much you can save using the Fabric pricing calculator, accessible via the Fabric portal. Simple Provisioning: No approvals required. Just select your term in th
Hey everyone—just popping in with some exciting news for those of you building out your virtual networking environments! Infoblox NIOS DDI is now available on Equinix Network Edge 🙌 That means you now have another core piece of your networking stack—DNS, DHCP, and IP address management (IPAM)—available as a virtual networking function alongside firewalls, routers, SD-WAN, and more. What this unlocks for you? Whether you’re working across hybrid or multi-cloud environments, having your full stack available virtually means you can deploy faster, scale smarter, and keep everything centralized—all without touching hardware. Already using Infoblox on-prem? You can now extend those services to the cloud and manage everything through Network Edge. Need better automation? Infoblox helps eliminate manual IPAM tasks and streamlines network provisioning. Focused on security? Built-in Protective DNS helps block threats before they reach your network. Building for scale? C
Tune in as I unlock the potential of multicloud networking in our latest discussion with AWS Sr. Product Manager, Nathan Spitler. In this video, you'll discover the key benefits of multicloud networking, including reduced latency, improved security, and cost efficiency. Learn more about Fabric Cloud Router with AWS Direct Connect
You asked – we listened! Now, EIA customers can easily adjust the bandwidth on their virtual EIA services within minutes without any service disruption. We’re working hard on making the improvements you need and want. Comment below or share your feedback via ideas.
Every second matters – that’s why we’re making it easier for you to schedule and execute Smart Hands on your schedule. Using the Smart Hands Availability Calendar, you can:Schedule Smart Hands at specific times, up to 3 hours of Smart Hands service in 1-hour increments Have real-time access to technician availability Use our enhanced scheduling experience with fewer delays and ticket rejectionsGet started with the availability calendar today by logging into ECP and follow the steps to Order a Scheduled Smart hands request We’re working hard on making the improvements you need and want – comment below or share your feedback via ideas
In this video, we'll cover the features that are included in the latest Network Edge release. With Cisco SolutionsPlus, customers can now order Network Edge products directly from Cisco. We are now offering Blue Cat Edge as part of our existing Blue Cat solution on Network Edge. See what's new with Network Edge today: https://fabric.equinix.com/
Quickly spin up a Fabric Cloud Router instance for routing between GCP and AWS with available Pulumi templates (programs) and these step by step workshops: Equinix FCR to Google Cloud Platform with Pulumi (Workshop) Equinix FCR Multi-cloud with Pulumi (Workshop) By the end, you'll have seamless routing between GCP Partner Interconnect and GCP Cloud Router as well as AWS Direct Connect.You can also find this information on the deploy site here.
Equinix Internet Access (EIA) enhancement to support Network EdgeDesigned to fulfill a range of Internet use cases, Equinix Internet Access can now connect to Network Edge Virtual devices. This gives Network Edge customers the ability to connect to the internet within minutes. Equinix can provide IP addresses, or customers can bring their own. For more information, please visit https://docs.equinix.com/en-us/Content/Interconnection/EIA/EIA-internet-ne.htm.
Do you have Equinix-configured Cisco CSR1000V Network Edge devices? Make sure you migrate them using the info below:
Customers can enjoy the lightning-fast deployment of Equinix Internet Access (EIA) within mere minutes by leveraging an Equinix Fabric Port.Previously, customers had the opportunity to explore EIA with Fabric during our limited private preview launch, accessible through the portal and public APIs. The free trial phase has concluded, and customers can now experience the full range of capabilities offered by EIA with Fabric.EIA with Fabric introduces a streamlined and cost-effective approach to activating internet access, allowing customers to initiate and enact their services within a matter of minutes. The EIA service is provisioned and fulfilled immediately upon order submission, and customers can monitor their connection in the Fabric Connections Inventory and the Internet Access Inventory dashboards.It's worth highlighting that customers not only gain access to EIA with Fabric, but also gain the ability to utilize the same Fabric port for connecting to various cloud services and oth
In this video, well Service Profile association for Equinix Fabric has been moved to the project level. In this video we'll show you how to add User permissions for different Fabric Service Profiles and you'll see how easy it is to shift between Projects while in the Fabric Portal.To get started, head to "My Company," and then, "Service Profiles" after logging into the Fabric portal: https://fabric.equinix.com/
Interested in a free trial of Equinix Internet Access? Here's a step-by-step guide on how to order with a Fabric port. You can find additional resources on Product Documentation and Product Readiness.Product Documentation – https://docs.equinix.comProduct Readiness – https://readiness.equinix.com
With a new partnership with Arista Networks, Network Edge has added Arista’s CloudEOS Router to provide multi/hybrid-cloud routing capabilities. CloudEOS provides a consistent, secure and universal approach to hybrid cloud networking. Any virtualized cloud deployment can take advantage through advanced network telemetry and secure IPSec VPN connectivity in a software-only package. Use cases for CloudEOS include secure multi-cloud connectivity, interconnecting VPCs/VNets in the public cloud, multi-site VPN aggregation and the time/cost savings of network function virtualization.
Equinix Internet Access now offers Fabric users a virtual connection to the internet. The first 3 months of this service are available as a trial period for no charge. During the trial period, you can use the Fabric portal or public API commands to set up and test your internet service with Equinix Fabric for free. This preview of the Equinix Internet Access service with Fabric currently supports a limited configuration that includes only these items: Single port or single connection Fixed billing account (although the preview is available at no charge for the first 3 months of service) 500 Mbps bandwidth commitment Static routing protocol In addition, Equinix will provide: WAN-facing IPv4 /30 addresses Additional IPv4 /27 addresses for customer devices For details on locations and how to onboard, please visit our page at, Internet Connection with Fabric – Free Trial (equinix.com).
Equinix Internet Access 2023.3 release is mostly about ordering internet access service instance using a Fabric port, but it also introduces new endpoints for searching and viewing your EIA service instances. For more information, see Equinix Internet Access - 2023.3 Release Notes.
In this video, @joeyditter from the Equinix Technical Account Management team walks through establishing an SSH Connection. You can find additional resources on Product Documentation and Product Readiness. Product Documentation – https://docs.equinix.com Product Readiness – https://readiness.equinix.com
Smart Hands 2022.6 Equinix Smart Hands 2022.6 is available December 12, 2022. This release includes the following changes to the Smart Hands interface. Order a Support Plan Online For direct users, Smart Hands Support Plans can now be ordered online. When ordering, you can choose Prepaid Smart Hands Hours or a Monthly Smart Hands Support Plan With Rollover. For more details and instructions, see Support Plans. Note: Online ordering of support plans is not yet available for reseller accounts, or for users in Bulgaria, Italy, Poland, Turkey, India, Korea, China, Belgium, Indonesia, South Africa, Chile, or Peru. Enhanced ‘Activity Timeline’ Details The Activity Timeline now provides additional updates about your Smart Hands orders: For scheduled requests – Once the scheduling of the work is accepted by Equinix, the scheduled start date and time are now shown in the timeline. For orders with the video conference option enabled – Once the scheduling of the Zoom meeting has been accepted by
Equinix Precision Time 2022.6With this release, Equinix Precision Time adds support for resellers and their sub-users in the Precision Time portal flow within the Equinix Customer Portal (ECP).Reseller SupportEquinix resellers can now sign into the Precision Time portal in ECP to place orders and provision new Precision Time services for their sub-account end users. In addition, resellers can now use the portal make changes to the time services used by their sub-accounts. With this new support available in the Precision Time workflow, resellers can efficiently manage the time service needs of their customers.More information about this new feature, including tips for reseller and sub-account use of CRH/AM, is available in Resellers.
Learn about the recent updates from Equinix Fabric 2022.6 This release of Equinix Fabric includes the new EP-LAN service offering, 10 Mbps bandwidth option for port to port connections, the ability to increase or decrease bandwidth of connections to IBM Direct Link, and changes to the default expiration date for Service Tokens. EP-LAN for Layer 2 Multipoint to Multipoint Service In October we released the ability to create EVP-LAN multipoint L2 networks with support for any-to-any, full mesh connectivity between multiple Equinix metros or locations. We have added EP-LAN, a port based service, to the MP2MP offering. 10 Mbps Billing Tier Create lower 10 Mbps bandwidth connections for port-to-port connections and connections to a network. This includes connections to service profiles for CSPs and other service providers. IBM Bandwidth Resizing You can now increase or decrease the bandwidth of a connection to IBM Direct Link on demand without deleting and recreating the connection. Service
Network Edge 2022.6 This release of Network Edge includes more Solution Builder enhancements, sub-interface support, and the addition of Aviatrix Edge. Solution Builder Enhancements Design your multi-cloud network solution with the Solution Builder. Drag and drop your Network Edge and Equinix Fabric connections, into a solution diagram. You can then generate and download a pricing estimate for your end-to-end solution. We have added support for Bring Your Own Connection (BYOC), redundant devices, Device Link Group (DLG) and multi-currency. Sub-Interface Support Network Edge now supports sub-interface to a physical port in your colocation. Simplify your network design by trunking multiple VLAN tagged traffic over a single virtual connection. New Certified Virtual Network Functions (VNF) Imager Versions As part of an ongoing effort to validate and certify images from VNF vendors, this new chart will provide current and new certifications, as well as those planned for retirement. Aviatri
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