Network Edge

How do I contact support for Network Edge or report an issue?

WIll I still receive support from Equinix if I don't buy my licenses from Equinix?

I purchased my Network Edge virtual device. What is the next step to get it setup?

How long does it take to provision a new virtual device on Network Edge?

Are there reasons to have both physical and virtual deployments?

Do I need a physical presence in a data center to deploy Network Edge?

Can someone give me a quick summary of what Network Edge is?

Do I need to have a turn-up call for my new Network Edge device?

Is there an overview of Network Edge somewhere? I'd like to learn a bit more.

What Vendors and Devices are available on Network Edge?

How do I setup a new user in Network Edge?

I am interested in Network Edge. Is there a trial available?

Can I re-size or change my virtual device after it has been provisioned?

Can I clone a device already deployed elsewhere on Network Edge?

Who do I contact for help with creating a new user account and setting up my billing account?

What is the SLA for Network Edge?

Do I need to bring a license for the devices I deploy in your facilities?

How do I get help when I encounter issues relating to new billing account creation?

What is the cost structure for Network Edge?

Is my virtual port automatically redundant?

Will I be able to have redundant connectivity to Equinix Connect, Cloud Exchange or other Interconnection products? 

How are redundant devices deployed?

How are IP Addresses allocated?

Can I connect to my device over the public internet?

Does Equinix manage the devices I deploy into Network Edge?