Product Forums

Can I clone a device already deployed elsewhere on Network Edge?

Who do I contact for help with creating a new user account and setting up my billing account?

What is the SLA for Network Edge?

Do I need to bring a license for the devices I deploy in your facilities?

How do I get help when I encounter issues relating to new billing account creation?

What is the cost structure for Network Edge?

Is my virtual port automatically redundant?

Will I be able to have redundant connectivity to Equinix Connect, Cloud Exchange or other Interconnection products? 

How are redundant devices deployed?

How are IP Addresses allocated?

Can I choose the ISP vendor I want to use to connect to my devices?

Can I connect to my device over the public internet?

Does Equinix manage the devices I deploy into Network Edge?

Can I customize the Network Edge software or hardware in the stack?

How do I make a connection to a Service Provider on Equinix Fabric?

Which Service Providers can I connect with on Equinix Fabric in what locations?

What is a Service Token?

How do I create a private profile?

How do I get my logo added to my service profile?

What is a Service Profile?

I am a Service Provider. How do I offer connectivity to my services on Equinix Fabric?

What are the Equinix Fabric SLAs for latency, up-time, and provisioning?

I’m having a technical issue on Equinix Fabric. Who do I contact?

Do I need a Turn-Up Call to use my new Equinix Fabric Port?

How do I stay up to date on new Equinix Fabric markets & service providers?