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How do I get help when I encounter issues relating to new billing account creation?
How do I get help when I encounter issues relating to new billing account creation?
Customers have three options for onboarding and support questions:
- Use the live chat feature to chat with a customer support representative while going through the device creation and billing account creation process in Network Edge.
- Submit a trouble ticket by clicking Support and selecting Report an Issue in the Equinix Fabric Portal.
- Send an email to support@equinix.com.
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