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March 9, 2022
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Do I need a Turn-Up Call to use my new Equinix Fabric Port?

  • March 9, 2022
  • 1 reply
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Do I need a Turn-Up Call to use my new Equinix Fabric Port?

Best answer by Jantzen

No, your port should be usable as soon as it’s provisioned so Turn-Up calls are optional for customers. If you’ve followed the troubleshooting section in our Getting Started page and still have issues with your new port, email our Customer Success Associates (CSA) at CSAssociates@equinix.com.

1 reply

JantzenAuthorAnswer
March 9, 2022

No, your port should be usable as soon as it’s provisioned so Turn-Up calls are optional for customers. If you’ve followed the troubleshooting section in our Getting Started page and still have issues with your new port, email our Customer Success Associates (CSA) at CSAssociates@equinix.com.