Product Forums

How do I delete an un-used port?

Here are some of my take ways from the latest blog. Transactions that used to take a few seconds now happen in the millisecond and microsecond range—and before too long, applications and systems will need to operate in the realm of nanoseconds. Precise time synchronization for IT systems keeps getting more important. Distribution of servers, storage systems, networking, and private and public clouds creates significant challenges around synchronizing system clocks. Equinix Precision Time provides timing services over Equinix Fabric, so if you already own a port on the Equinix Fabric network, you can connect easily to Equinix Precision Time services. The world of time synchronization is evolving quickly as applications get faster and faster. Technological advancements around smart grids, 5G and 6G networks and IoT devices like autonomous vehicles underscore the importance of more precise, secure time synchronization. You can find the full article here

A bonus video in the common processes within the Fabric Portal series. Today we will look at creating a Virtual Connection with AWS Direct Connect . Enjoy!

IBX SmartView 2022.5 is available as of October 10, 2022. This release includes enhancements to the Cabinet-Level Power Draw Report.   New Columns on the Cabinet-Level Power Draw Report When you run the Power Draw report for a cabinet, two additional columns are included: Usable kVA Installed (column F) This new column shows the maximum kVA (kilo-volt-amperes) provisioned for the cabinet. It is an aggregated total of the usable kVA for all the primary circuits installed in the cabinet.   Total Draw-to-Usable kVA Installed % (column K) This column indicates how much of your Usable kVA is being used. It is calculated as: Total Draw kVA (column I) ÷ Usable kVA Installed (column F) * 100 Example: If your Usable kVA Installed is 40 kVA, and your Total Draw is 10 kVA, you are using 25% of your usable kVA.   Learn more about IBX SmartView on Docs and Readiness!

Equinix Precision Time 2022.5 is available October 10, 2022. This release of Equinix Precision Time provides enhanced authentication support.   Multiple MD5 Keys Available in NTP Enterprise In Network Time Protocol (NTP) Enterprise configurations, authentication for multiple MD5 keys is now supported. With this release of Equinix Precision Time, up to 25 MD5 authorization keys and passwords can be added to an NTP Enterprise service.   Learn more about Equinix Precision Time on Docs and Readiness!

Smart Hands 2022.5 is available October 10, 2022. This release offers a new report and various enhancements related to the ordering process, flexible orders, recurring orders, and inbound shipments/RMAs. Discounted Hourly Rate for Flexible Orders When you create a Smart Hands request, you can choose from several scheduling options (Flexible, Standard, Expedited, etc.). With this release, the Flexible option is now offered to you at a discounted hourly rate – making this your most economical option. Flexible scheduling allows the work to be completed any time before a specified date. For example, if you submit the Flexible order on the 1st of the month, and you specify a completion date of the 10th, the work may be completed anytime between the 1st and the 10th. Flexible scheduling is recommended for low- or medium-priority requests.   Inbound Shipments: Shipping Manifest/Bill of Materials When you create an Inbound Shipment request, a new option is available for Equinix

Network Edge 2022.5 is available October 10, 2022. This release of Network Edge includes changes to Fortinet and Juniper device deployment options, the addition of the new Device Link Inventory, and more enhancements to the Solution Builder.   Fortinet and Juniper Devices Network Edge no longer offers the Equinix-configured device deployment option for new Fortinet or Juniper devices. All new Fortinet and Juniper devices must be self-configured. Devices deployed prior to 2022.5 are not impacted by this change.   Device Link Inventory Easily find your Device Link Groups in the new Device Link Inventory. Go to the Network Edge menu and select Device Link Inventory to view existing device link groups and create new ones.   Solution Builder Enhancements Solution Builder now has an auto-save function to automatically save your components and designs after you have configured all the options. Design solutions also automatically save when you

Equinix Fabric 2022.5 is available October 10, 2022. This release of Equinix Fabric includes the new EVP-LAN connectivity option and greater flexibility when associating Fabric ports to locations.Layer 2 EVP-LAN ServiceYou can now create multipoint L2 networks with support for any-to-any, full mesh connectivity between multiple Equinix metros or locations. You can also view these networks in the Fabric Network Inventory.  Service Profile Location MappingAs a Fabric Service Provider, you have greater flexibility when associating Fabric ports to locations. You can create and map multiple location regions to ports associated with your Service Profile.  Learn more about Equinix Fabric on Docs and Readiness!

Video 3 in the common processes within the Fabric Portal series. Today we will create an Express Route in Azure. Enjoy!  

Where can I find a list of available locations for Equinix Fabric?

Can I change the burst cap of my Equinix Connect connection?

As a provider, I have a fabric port that needs to be upgraded from 10G to 100G. How can I upgrade this port?   

Where can I find a list of Service Providers for Equinix Fabric?

How do I order a cross connect?

Can I have multiple VLANs across a single AWS DirectConnect service?

I need to change my Azure subnet. What impact is there at Equinix?

I need to upgrade my primary and secondary Azure ExpressRoute connections. How long will it take to upgrade them?

Equinix Smart Hands 2022.4 is available August 8, 2022. This release includes the following changes to the Smart Hands interface. New 'Cable Connectivity Check' OptionOn the Cable Testing and Diagnostics tile in the Smart Hands catalog, there’s a new option for Cable Connectivity Check. Use this new option to check the connectivity between assets:Visually verify that LED link lights are green. Ensure that fiber connections are properly cleaned. Verify that cable connections are securely seated. Perform light level readings. Verify transmitter (Tx) and receiver (Rx) after a cross connect is completed.Note: The Light-Link Verification option has been removed from the Smart Hands Catalog. The new Cable Connectivity Check option can be used instead. Auto-scroll to Error FieldsWhen submitting a Smart Hands request, it is now easier to locate errors in your order. If you attempt to submit a Smart Hands order without completing all the required fields, the screen now automatically scrolls to

Equinix Precision Time 2022.4 is available August 8, 2022. With this release, Equinix Precision Time provides an additional authentication feature, new PTP profile options, and integration with the context switching support provided by the Equinix Customer Portal (ECP).   MD5 Authentication for NTP MD5 authentication is now supported in Network Time Protocol (NTP) Enterprise configurations. To set up this feature in a Precision Time service, an authorization key and password are required.   Unicast and Hybrid Profiles Available Users of Precision Time Protocol (PTP) Standard and Enterprise configurations can now set up Unicast profiles with specified grant times. Multicast and Hybrid profile options are also available.   Context Switcher Integration This release integrates Equinix Precision Time with the Context Switcher, which provides an easy way to switch between projects on the Equinix Customer Portal (ECP). This Identity and Access Management (IAM) feature is a

Equinix Fabric 2022.4 is available August 8, 2022. This release includes the new Solution Builder feature, unlimited local connections for remote and remote metro ports, and your patch panel details available in the Ports Inventory.   Solution Builder Design your Interconnection solution with the Solution Builder. Drag and drop your Equinix Fabric and Network Edge connections into a solution diagram, then generate and download a cost estimate for your end-to-end solution. In the current phase of this feature, you can select a single network virtual device, a single port, and a single connection to a service provider. See Solution Builder for more information.   Unlimited Local Connections for Remote or Metro Remote Ports You can now order remote or metro remote ports with unlimited local connections.   Customer Patch Panel Details Your patch panel information is now available when viewing the Physical Port Details. In addition to seeing the Equinix Patch Panel number and

I need to install a GPS antenna for timing services at an IBX. What is the process?

Here's your chance to interact with Equinix technicians through video conferencing in real-time, as they work on your order request in your private cage or non-colo area. In your Order Entry form, simply enable "Request a video conference" to get started. Share a comment below if you've tried this feature ⬇️ Learn more about it on Docs.equinix.com 

Where can I get a demo of the Equinix Fabric portal?

I am planing to decommission a cabinet. How do I move my virtual connections from that cabinet to another?

Hi, I sometimes want to view multiple tickets at once, but in order to do this I have to open another browser session.  Is there a way to accomplish this without having to login to multiple instances?  I've tried right clicking, but there are no options. Thanks