Connect with Equinix

Gary Aitkenhead, SVP Data Center Operations, EMEA talks to us about sustainability in the industry, and how Equinix is working towards designing data centers that rest on greener construction, smarter energy use, new cooling methods, and software optimization to be more efficient.  

Join industry experts Maribel Lopez and Keith Townsend alongside Equinix’s SVP, Global Technical Sales Leanne Starace to discuss hot topics impacting digital transformation and digital infrastructure.Find out why and how over half of IT leaders are accelerating their company’s digital evolution as a direct consequence of the pandemic. Understand the impact of supply chain issues and other key threats driving a need for more virtualization, with companies planning significant investments accordingly. Gain insight into how business leaders are keeping a close eye on the sustainability of their IT infrastructure as they continue to invest.  

Where did that Fabric notification send? Is there an outage I am not aware of? Do I need to take action? Where does Equinix Precision Time show notifications? Look no further, it’s all in one central place.   Effective August 23, all ECP, Fabric, Network Edge, Edge Precisions Time customers are able to view operational and transactional notifications in the new notification center located in portal. This will reduce time to look for notifications across products and services and ensure that customers will see all relevant notifications. Customers can conveniently locate all notifications and take action – if required – in a single notification interface.

What's the best way to reach out to Customer Support? 

Starting today you can check the status of your network products on the new Equinix Status page. View status by product and metro for Equinix Connect, Equinix Fabric, Equinix Internet Exchange, Equinix Metal, Equinix Precision Time, Metro Connect and Network Edge. Be sure to bookmark the https://status.equinix.com/ page. We'd love to hear your thoughts, give feedback online or comment below. Learn more about Equinix Status by reading the documentation

Hi Community Members!  Just wanted to keep you in the loop on recent community updates and improvements we've made. If you have any feedback on how we can improve the community experience, please share in our Beta Feedback here.  Notifications Frequency We are a growing community and we want to ensure we aren't being excessive in our communications to you. This week we adjusted the default settings for email notification frequency. In this update, we changed badge and kudos notifications to a weekly digest. Content you subscribe to or engage with is a daily digest. All users can update the notifications to their own preferences by going into My Settings in your profile.  Recent Discussions Tab We updated the recent tab in the Discussions and Welcome section to feature both recent posts and recent comments. Previously it would only showcase recent posts. We want to ensure you have visibility into the most recent conversations.       

Learn how a digital ecosystem strategy helps you improve supply chain transparency, protect against supply disruption, and tame internet-related vulnerabilities.Led by Viedhyaa Lokande, Senior Solutions Architect and Theo van Andel, Digital Strategy Lead for Manufacturing, you’ll explore how to:Create a resilient digital ecosystem Leverage Equinix Fabric™ to connect your ecosystems Optimize access to IaaS, cloud and SaaS providers Solve material shortages with sustainability in mind Personalize and servitize products   

Thank you for being an early adopter to the Equinix Community. We appreciate your help in building the future of community at Equinix.  If you find something that's not working quite the way it should or if you have a feature/idea you want to share, let us know in the comments below. The good, the bad and the ugly - we need to hear it! 

Hi Community! If you ever need to get ahold of the Equinix Community team, here's a couple ways you can get in touch with us.  Email Us! This is the most private, direct way to email all of the Community team at one time. If you send an email to Community@equinix.com you will have engaged all of the team members above. Please use this route if you see something that breaks the Community guidelines.  Share your Feedback Seriously, we want it! If you have any ideas for improving the community, share them with the community here. This way, we can collectively view the feedback and make improvements based on what you want. 

Check the status of your network products on the new Equinix Status page. View status by product and metro for Equinix Connect, Equinix Fabric, Equinix Internet Exchange, Equinix Metal, Equinix Precision Time, Metro Connect and Network Edge. Be sure to bookmark the https://status.equinix.com/ page.  To view all notifications, log in to the Equinix Customer Portal. If you are experiencing an outage, log a trouble ticket or contact the Global Support Desk.  

Welcome to Community! We're excited to have you as one of the early adopters to make Community a place for you - our customers. Let's get you started on the right path.  Step One: Bookmark the Community Save the Community as a favorite in your navigation and use this as a resource to access peers and subject matter experts. Step Two: Update Your Profile & Introduce Yourself Update your Profile: Select one of the provided images or add a picture of yourself.    Profile Details: Tell us more about yourself in your profile under Settings>My Profile You can update your profile to reflect your company (private) and title, location, biography, and more.   Introduce yourself in this discussion threadStep Three: Start a Discussion or ask a questionAsk a question, share an idea, kickoff a collaborative brainstorm, discuss industry trends.  Discussion Forums include:  Getting Started & Welcome Discussions: Introduce yourself, share your feedback on Community, give input on ideas, ask

Welcome to Equinix Community! Here you will find information to increase your knowledge and join in discussions with members of the global Equinix community. We look forward to engaging with you, but first, let’s make sure you are on the right track! Sign-up for the Community. It’s simple - login with your Equinix.com account. Once you enter your credentials, a pop-up window will appear asking you to enter your desired community username and accept the terms of use. Once logged in, you’ll have access to  community and be able to easily connect with community members. Complete your Profile Page: This is the best way to introduce yourself to the community. Simply update your member profile with a profile image/avatar, name, location, company info and any other information you want to share. Introduce Yourself: We’ve got the perfect spot to say hi to the community in welcome discussions. Complete the Beta Challenge: It's a great way to familiarize yourself with Community.  Book

I saw that in my profile there's a private message section, what is it and how do I read/send them? 

I've seen the like button in the community. What's a like? How do I give one? 

I'm starting to see labels on discussions. What are they and can I create them? 

I'd like to subscribe to a discussion thread and follow a topic. What's the best way to do this? 

I see the green solution marked on some responses in discussions. What does this mean? 

I see a ranking next to my name. What are ranks? 

I received a notification that earned a new badge. What are badges? 

How do I register or become a Equinix Community Member? Equinix Community uses Single Sign On (SSO) for our Community. To login or register in Equinix Community, you use your Equinix Customer Portal username and password. If you already have Equinix Customer Portal credentials, follow these steps:Go to community.equinix.com  Click on the Login link located in the top right corner of the page In the new page, enter your Equinix Customer Portal credentials username (or email) and password Click the "Sign in" button On your first login, you'll be directed to select a username and agree to the Community Terms of Service.  

Changing your avatar is an easy way to personalize your community identity. You can change your avatar as often as you like. Your current avatar appears at the top of the Avatar page. Find out below how to update your avatar/profile image.