Ideas

Share your ideas and help shape the future of Equinix!

Permissions to reply to other tickets
Hi, It seems only the person raising a smart hands or trouble ticket can amend that ticket. It would be extremely helpful if others with the appropriately assigned permissions would be able to rep...
GSUK
Expanded Capabilities
5.4KViews
3Comments
Accessibility features in the portal
Good afternoon, I wanted to share some feedback from visually impaired portal users. The current portal layout and structure does not work very well with screen-readers and can be difficult to follow...
AbigailWelsh
Accessibility
Ui or UX Improvements
1.5KViews
5Comments
Work Visit Email Notification
Hi, would it be possible to look into whether its feasible to email the Ordering Contact and any other notification contacts when a visitor signs in on site via a Work Visit. It would be handy to kno...
MattAllen
Ui or UX Improvements
2.6KViews
3Comments
Equinix Marketplace - My company - Cover/Background Photo
Hi, Is it possible that a developer enable or add the option to upload a Cover/Background photo in the gray rectangle area as shown in the snapshot on Equinix Marketplace website so every customer/cl...
QayumSidiqi
Customer Feedback
Ui or UX Improvements
6.3KViews
4Comments
User created port labels
The ability to create user generated port labels would be amazing. This way I can more easily determine which one goes to which datacenter on our side. You can leave the current label in the po...
RFritsch
New Product Features
Ui or UX Improvements
923Views
3Comments
Give customers ability to rename fabric ports within the Fabric portal
Currently if a customer wants to rename a fabric port they are required to open a ticket with the NOC. Customers should be able to either rename ports via the portal or at the very least have a "Frie...
Jantzen
Fabric
Ui or UX Improvements
2.5KViews
2Comments
Tweaks to new Space Restrictions
Great to have this in the portal now. Couple of suggestions to improve it: We need multiple time windows so we can restrict access at different times at the weekend. Right now, every day has to ...
GSUK1
New Product Features
72Views
3Comments
Ecosystem / Industry Focused Communities
Would it be possible to get a discussion channel for some of the commerce ecosystems that exist in Equinix similar to how there are discussions for products? (e.g. Payments and Baking, Capital Marke...
lancehomer
Community Improvements
3.1KViews
3Comments
Improving Expedite Smart Hands Process and Flexibility
I am an Equinix customer who has experienced the Expedite Smart Hands service on several occasions. While I appreciate the overall service and response times, I have encountered some challenges relat...
Jantzen
Billing
Expanded Capabilities
New Product Features
Smart Hands
1.8KViews
1Comment
Progress Bars for Badge Gamification
Badges currently show the goal number, but they don't tell me how close (or far) I am from reaching that goal. Attached picture - it says "50 logins" but perhaps it could say something like "24 of 50...
waribeiro
badge
Community Ideas
4.6KViews
4Comments

Idea Status

New
0 Ideas
In Review
1 Idea
Investigating
3 Ideas
Needs Info
0 Ideas
Future Consideration
0 Ideas
Delivered
3 Ideas

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