Internet Access

Hi guys,With the 'Equinix Connect Single-Homed Direct (Provider Assigned IP)' service are there open ports?I have a Fortgate Firewall connected with the internet facing port configured to the Equinix supplied IP Address and have no problem getting internet through it and using NAT for a couple of device clients behind firewall, but I can't open a SSL VPN connection to the Firewall router. Are all ports closed by default?Thanks for your help,Ed 

Are you a Fabric customer looking to simplify your services? If you already have a Fabric port available, then step right up! You can activate your new Internet Access and be connected within a few minutes. Here’s how: Internet Connection with Fabric If you’d prefer connecting to the internet using your own dedicated port, no problem. To set up Internet Access with a port, see these instructions: Order a Dedicated Port and Activate Service How to decide? Determine which version of Internet Access best suits your needs:

As a customer if I bring my own IP address will Equinix force me to a Dual-Stack or just IPv4-only config?

A reliable, fast and easy way to get internet access from the IBX.   Here are some videos that give an overview of the service.  Equinix Internet Videos

What Port Options are Available on Equinix Internet Access (EIA)?

Can I change the burst cap of my Equinix Connect connection?

Where did that Fabric notification send? Is there an outage I am not aware of? Do I need to take action? Where does Equinix Precision Time show notifications? Look no further, it’s all in one central place.   Effective August 23, all ECP, Fabric, Network Edge, Edge Precisions Time customers are able to view operational and transactional notifications in the new notification center located in portal. This will reduce time to look for notifications across products and services and ensure that customers will see all relevant notifications. Customers can conveniently locate all notifications and take action – if required – in a single notification interface.

How do I create a port to port connection in different metros/IBXs?

Starting today you can check the status of your network products on the new Equinix Status page. View status by product and metro for Equinix Connect, Equinix Fabric, Equinix Internet Exchange, Equinix Metal, Equinix Precision Time, Metro Connect and Network Edge. Be sure to bookmark the https://status.equinix.com/ page. We'd love to hear your thoughts, give feedback online or comment below.

What is Equinix Fiber Connect?

Do I need to order a new Fabric port in order to upgrade my existing Standard Connection Package to the Unlimited Connection Package or can my existing port be upgraded?

What is Equinix Connect?

What protocols are supported with Equinix Connect? 

Can I choose between bringing my own IP addresses or requesting them from Equinix? 

Does Equinix Connect use more than one ISP at each metro? 

Can I use IPv4 and IPv6 addressing with Equinix Connect?

Can I choose the ISP vendor I want to use to connect to my devices?