Physical audit of assets at DB1 and DB9 data centres

Following the acquisition of BT Datacenters Ireland Limited, Equinix will conduct a site audit from November 2025 to April 2026 of all assets at the DB1 (Citywest) and DB9 (Ballycoolin) IBX^® in Ireland.

Audit overview

• The audit will cover all assets, including space, power, cross connects, patch panels, cabinets, and interconnections.
• Cabinets will be accessed to ensure all physical infrastructure is correctly identified and labelled in accordance with Equinix global standards.
• No service disruptions are expected. In the unlikely event of a disruption, we will follow our incident management process. To report a service interruption, contact us via citywestservicedesk@eu.equinix.com or call +353 (0) 14326900.

Please send sales and order-related queries to datacentre.sales.ireland@eu.equinix.com.

Action required

If access to your cages or cabinets should be restricted during this period, please email us at citywestservicedesk@eu.equinix.com by 20 November 2025.

If we do not hear from you by this date, we will assume there are no restrictions or concerns.

For questions about the integration, please contact us at ie.integrationsupport@eu.equinix.com.