Knowledge Base Article

ECP APIs Creating a Trouble Ticket

In this video, we'll show you how to create a basic Trouble Ticket in the sandbox environment using Equinix Trouble Ticket APIs. We'll start by obtaining an Access Token using the Equinix authentication API. Then we'll identify the Trouble Ticket categories available to us and note the Trouble Ticket problem code. Next, we'll find the location of the issue for this Trouble Ticket. Using all of the information gathered in the previous steps, we'll create a Trouble Ticket.

For more documentation on APIs, visit docs.equinix.com

Updated 25 days ago
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