How to Download and Open SOC Reports in the Equinix Customer Portal

Struggling to open SOC reports? In this video, we'll show you how to download and open SOC reports from the Equinix Customer Portal. We'll cover a specific pain point for customers — issues opening the file using the Chrome and Firefox Acrobat plug-ins — and explain how the documents must be opened using the Adobe Acrobat desktop application.

Download and open an SOC report from the portal: https://portal.equinix.com/