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Shannon
Community Manager
4 years ago
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What is the Private Messenger and how do I read/send a Private Message?

I saw that in my profile there's a private message section, what is it and how do I read/send them? 

  • Shannon's avatar
    Shannon
    3 years ago

    What is the Private Messenger?

    The Private Messenger (sometimes referred to as "Direct Messages") enables you to send private notes to other community members. Private Messenger has two big advantages over email:

    • You don't have to know the other member's email address to send the note. (Also, you don't have to reveal yours.)
    • You can read and send private messages without leaving the community, making it easy to a quick conversation with another community member.

    To use the Private Messenger, you must be registered and signed in. You'll see a Private Message icon at the top of your page. If you have any new messages, you'll see the number of unread messages next to the envelope icon.

    Click the message count or envelope icon to go to your Private Messages Inbox.

    How do I read a Private Message?

    1. Sign in to the community.
      If you have any new messages, you'll see the number of unread messages next to the envelope icon.
    2. Click the message count or envelope icon to go to your Private Messages Inbox.
    3. To read a message, click the message subject.
    4. To reply to a message, click Reply. Type the reply into the box below and click Reply.

    How do I send a new Private Message?

    1. Sign in to the community.
    2. Click the message count or envelope icon to go to your Private Messages Inbox.
    3. Click Compose New Message (this may be an icon of a pencil in a box)
    4. Enter the recipient's name in the Send to area.

      Note: Depending on your role in the community, you might be able to send a message to a group of users based on their role or rank in the community. If so, you can choose a role or a rank.
    5. Enter the subject for the message in the Message Subject area.
    6. Type the reply in the Message Body editor.

    Click Send Message.

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  • Shannon's avatar
    Shannon
    Community Manager
    3 years ago
    Copy LinkReport

    What is the Private Messenger?

    The Private Messenger (sometimes referred to as "Direct Messages") enables you to send private notes to other community members. Private Messenger has two big advantages over email:

    • You don't have to know the other member's email address to send the note. (Also, you don't have to reveal yours.)
    • You can read and send private messages without leaving the community, making it easy to a quick conversation with another community member.

    To use the Private Messenger, you must be registered and signed in. You'll see a Private Message icon at the top of your page. If you have any new messages, you'll see the number of unread messages next to the envelope icon.

    Click the message count or envelope icon to go to your Private Messages Inbox.

    How do I read a Private Message?

    1. Sign in to the community.
      If you have any new messages, you'll see the number of unread messages next to the envelope icon.
    2. Click the message count or envelope icon to go to your Private Messages Inbox.
    3. To read a message, click the message subject.
    4. To reply to a message, click Reply. Type the reply into the box below and click Reply.

    How do I send a new Private Message?

    1. Sign in to the community.
    2. Click the message count or envelope icon to go to your Private Messages Inbox.
    3. Click Compose New Message (this may be an icon of a pencil in a box)
    4. Enter the recipient's name in the Send to area.

      Note: Depending on your role in the community, you might be able to send a message to a group of users based on their role or rank in the community. If so, you can choose a role or a rank.
    5. Enter the subject for the message in the Message Subject area.
    6. Type the reply in the Message Body editor.

    Click Send Message.

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I saw that in my profile there's a private message section, what is it and how do I read/send them? 

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I saw that in my profile there's a private message section, what is it and how do I read/send them? 

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inline-flex;\n}\n\n.eq-icon-fortress:before {\n content: \"\\e909\";\n}\n\n.footer-container .footer-content .footer-link .copyright-text {\n color: #bdc1ca;\n font-size: 15px;\n line-height: 20px;\n margin-right: 18px;\n text-align: center;\n}\n\n.linklist-container {\n display: inline-flex;\n}\n\n.linklist-container a {\n text-decoration: underline;\n}\n\n.link-list.linklist-cookie {\n display: inline-flex;\n}\n\n.link-list__ul {\n display: inline-flex;\n}\n\n.link-list__li {\n margin-right: 18px;\n font-size: 14px;\n font-weight: 400;\n}\n\n.link-list__a:hover {\n text-decoration: underline;\n}\n\n.social-media {\n display: flex;\n justify-self: center;\n}\n\n.social-media li {\n font-size: 18px;\n display: block;\n}\n\n.social-media .fa,\n.social-media a {\n font-size: 1rem;\n line-height: 2.75rem;\n}\n\n.links {\n text-align: center;\n}\n\n.links>span {\n color: #bdc1ca;\n margin-right: 18px;\n white-space: nowrap;\n}\n\n.link-list.linklist-cookie {\n display: block;\n text-align: 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.footer-container .footer-content .footer-link {\n margin: 0;\n display: block;\n width: 100%;\n text-align: center;\n }\n\n .footer-container .footer-content .footer-link .text-link {\n margin: 20px 0;\n }\n}\n\n@media only screen and (max-width: 1024px) {\n\n .eq-lists.icon-list .fa,\n .list-item-text a {\n font-size: 16px;\n }\n\n .eq-lists.icon-list {\n margin-bottom: 20px;\n padding-left: 0;\n }\n\n .eq-lists.icon-list .contact-info {\n padding-right: 30px;\n }\n\n .footer-section:last-child {\n margin-bottom: 0;\n border-bottom: none;\n }\n\n .footer-section.about-us h3,\n .footer-stay-connected h3 {\n padding-bottom: 18px;\n margin: 0;\n font-family: \"Nexa Text Extra Bold\";\n }\n}\n\n.fa-envelope:before,\n.fa-phone:before,\n.fa-rss:before,\n.fa-twitter:before,\n.fa-facebook:before,\n.fa-linkedin:before,\n.fa-youtube-play:before {\n font-family: \"FontAwesome\";\n font-style: normal;\n}\n\n.fa-youtube-play:before {\n content: \"\\f16a\";\n}\n\n.fa-rss:before {\n content: \"\\f09e\";\n}\n\n.fa-twitter:before {\n content: \"\\f099\";\n}\n\n.fa-facebook:before {\n content: \"\\f09a\";\n}\n\n.fa-linkedin:before {\n content: \"\\f0e1\";\n}\n\n.fa-envelope:before {\n content: \"\\f0e0\";\n}\n\n.fa-phone:before {\n content: \"\\f095\";\n}","texts":null,"defaults":{"config":{"applicablePages":[],"description":"This is footer description","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.Custom_Footer","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"CUSTOM","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"description":"This is footer description","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":{"css":".custom_widget_Custom_Footer_footer_paj9m_1 ul {\n list-style: none;\n}\n\n.custom_widget_Custom_Footer_footer_paj9m_1 a,\n.custom_widget_Custom_Footer_footer_paj9m_1 h2,\n.custom_widget_Custom_Footer_footer_paj9m_1 h3,\n.custom_widget_Custom_Footer_footer_paj9m_1 h4 {\n color: #fff;\n}\n\n.custom_widget_Custom_Footer_footer_paj9m_1 .custom_widget_Custom_Footer_footer-top-container_paj9m_12 a:hover,\n.custom_widget_Custom_Footer_footer_paj9m_1 .custom_widget_Custom_Footer_footer-bottom-container_paj9m_13 a:hover {\n color: #fff;\n text-decoration: none;\n}\n\n.custom_widget_Custom_Footer_footer-bottom-container_paj9m_13 .custom_widget_Custom_Footer_social-icons_paj9m_18 {\n display: flex;\n gap: 1.25rem;\n align-items: center;\n justify-content: center;\n}\n\n.custom_widget_Custom_Footer_footer_paj9m_1 .custom_widget_Custom_Footer_footer-top-container_paj9m_12 ul {\n padding-left: 0;\n margin-top: 0;\n}\n\n.custom_widget_Custom_Footer_footer-bottom-container_paj9m_13 .custom_widget_Custom_Footer_social-icons_paj9m_18 a {\n text-decoration: none;\n font-size: 1.125rem;\n}\n\n.custom_widget_Custom_Footer_custom_widget_Custom_Footer_footer-content_paj9m_35 {\n padding-bottom: 0.625rem;\n}\n\n.custom_widget_Custom_Footer_footer_paj9m_1 {\n background-color: #2d323d;\n color: white;\n}\n\n.custom_widget_Custom_Footer_footer-content_paj9m_44.custom_widget_Custom_Footer_fat-box_paj9m_44 {\n padding: 4.5rem 2.8125rem;\n}\n\n.custom_widget_Custom_Footer_footer-content_paj9m_44.custom_widget_Custom_Footer_fat-box_paj9m_44 {\n display: flex;\n}\n\n.custom_widget_Custom_Footer_footer-section_paj9m_52.custom_widget_Custom_Footer_about-us_paj9m_52 {\n padding-bottom: 1.6875rem;\n}\n\n.custom_widget_Custom_Footer_footer-section_paj9m_52.custom_widget_Custom_Footer_about-us_paj9m_52 h3,\n.custom_widget_Custom_Footer_footer-stay-connected_paj9m_57 h3 {\n font-size: 2.5rem;\n padding-bottom: 1.6875rem;\n}\n\n.custom_widget_Custom_Footer_footer-section_paj9m_52.custom_widget_Custom_Footer_about-us_paj9m_52 p {\n font-size: 1.125rem;\n}\n\n.custom_widget_Custom_Footer_footer-section_paj9m_52 p,\n.custom_widget_Custom_Footer_footer-section_paj9m_52 ul,\n.custom_widget_Custom_Footer_footer-contact_paj9m_68 p {\n font-size: 0.875rem;\n line-height: 1.6;\n}\n\n.custom_widget_Custom_Footer_footer-section_paj9m_52 ul {\n list-style-type: none;\n padding: 0;\n display: flex;\n flex-direction: column;\n}\n\n.custom_widget_Custom_Footer_footer-section_paj9m_52 ul li {\n margin-right: 1.125rem;\n padding-bottom: 0.875rem;\n}\n\n.custom_widget_Custom_Footer_footer-section_paj9m_52 a {\n color: white;\n text-decoration: none;\n transition: color 0.3s;\n}\n\n.custom_widget_Custom_Footer_footer-contact_paj9m_68 {\n margin-top: 1.875rem;\n}\n\n.custom_widget_Custom_Footer_footer-contact_paj9m_68 p {\n font-size: 1rem;\n}\n\n.custom_widget_Custom_Footer_footer-contact_paj9m_68 a {\n color: white;\n text-decoration: none;\n margin-right: 1.875rem;\n}\n\n.custom_widget_Custom_Footer_footer-contact_paj9m_68 a:hover {\n color: #00aaff;\n}\n\n.custom_widget_Custom_Footer_footer-contact_paj9m_68 span {\n margin-right: 0.3125rem;\n}\n\n.custom_widget_Custom_Footer_footer-bottom_paj9m_13 {\n border-top: 1px solid white;\n padding-top: 1.25rem;\n margin-top: 1.875rem;\n display: flex;\n justify-content: space-between;\n flex-wrap: wrap;\n}\n\n.custom_widget_Custom_Footer_footer-bottom_paj9m_13 p {\n font-size: 0.75rem;\n}\n\n.custom_widget_Custom_Footer_footer-bottom_paj9m_13 a {\n color: white;\n text-decoration: none;\n margin-right: 0.9375rem;\n}\n\n.custom_widget_Custom_Footer_footer-bottom_paj9m_13 a:hover {\n color: #00aaff;\n}\n\n@media (min-width: 992px) {\n .custom_widget_Custom_Footer_footer-container_paj9m_137 .custom_widget_Custom_Footer_footer-content_paj9m_44.custom_widget_Custom_Footer_fat-box_paj9m_44 .custom_widget_Custom_Footer_footer-stay-connected-container_paj9m_137 {\n flex: 0 0 41.66667%;\n max-width: 41.66667%;\n }\n\n .custom_widget_Custom_Footer_footer-container_paj9m_137 .custom_widget_Custom_Footer_footer-content_paj9m_44.custom_widget_Custom_Footer_fat-box_paj9m_44 .custom_widget_Custom_Footer_footer-fat-links-container_paj9m_142 {\n flex: 0 0 50%;\n max-width: 50%;\n }\n\n .custom_widget_Custom_Footer_footer-empty-column_paj9m_147 {\n flex: 0 0 8.33333%;\n max-width: 8.33333%;\n }\n\n .custom_widget_Custom_Footer_footer-container_paj9m_137 .custom_widget_Custom_Footer_footer-content_paj9m_44.custom_widget_Custom_Footer_fat-box_paj9m_44 .custom_widget_Custom_Footer_footer-stay-connected-container_paj9m_137 .custom_widget_Custom_Footer_footer-stay-connected_paj9m_57 .custom_widget_Custom_Footer_contact-list_paj9m_152 {\n align-items: flex-start;\n }\n}\n\n@media (min-width: 768px) {\n .custom_widget_Custom_Footer_footer-container_paj9m_137 .custom_widget_Custom_Footer_footer-content_paj9m_44.custom_widget_Custom_Footer_fat-box_paj9m_44 .custom_widget_Custom_Footer_footer-fat-links-container_paj9m_142 .custom_widget_Custom_Footer_footer-fat-links_paj9m_142 {\n flex-direction: row !important;\n }\n}\n\n.custom_widget_Custom_Footer_footer-container_paj9m_137 .custom_widget_Custom_Footer_footer-content_paj9m_44.custom_widget_Custom_Footer_fat-box_paj9m_44 .custom_widget_Custom_Footer_footer-stay-connected-container_paj9m_137 .custom_widget_Custom_Footer_footer-stay-connected_paj9m_57 .custom_widget_Custom_Footer_contact-list_paj9m_152 {\n display: flex;\n}\n\n.custom_widget_Custom_Footer_eq-lists_paj9m_167.custom_widget_Custom_Footer_icon-list_paj9m_167 {\n display: flex;\n}\n\n.custom_widget_Custom_Footer_eq-lists_paj9m_167.custom_widget_Custom_Footer_icon-list_paj9m_167 .custom_widget_Custom_Footer_fa_paj9m_44 {\n margin-right: 0.875rem;\n font-size: 1.25rem;\n}\n\n.custom_widget_Custom_Footer_eq-lists_paj9m_167.custom_widget_Custom_Footer_icon-list_paj9m_167 .custom_widget_Custom_Footer_contact-info_paj9m_176 {\n display: flex;\n padding-right: 2.5rem;\n padding-left: 0;\n}\n\n.custom_widget_Custom_Footer_list-item-text_paj9m_182 a {\n color: #fff;\n font-size: 1.125rem;\n text-decoration: none;\n}\n\n.custom_widget_Custom_Footer_footer-fat-links_paj9m_142 {\n display: flex;\n flex-wrap: wrap;\n justify-content: space-between;\n}\n\n.custom_widget_Custom_Footer_footer-fat-links_paj9m_142 .custom_widget_Custom_Footer_footer-section_paj9m_52:nth-child(2) {\n order: 2;\n}\n\n@media only screen and (max-width: 662px) {\n .custom_widget_Custom_Footer_footer-fat-links_paj9m_142 .custom_widget_Custom_Footer_footer-section_paj9m_52 {\n width: 50%;\n }\n}\n\n.custom_widget_Custom_Footer_footer-fat-links_paj9m_142 h3 {\n font-size: 1rem;\n padding-bottom: 1.6875rem;\n}\n\n.custom_widget_Custom_Footer_footer-container_paj9m_137 .custom_widget_Custom_Footer_footer-bottom-container_paj9m_13 {\n background-color: #000;\n}\n\n.custom_widget_Custom_Footer_footer-content_paj9m_44 {\n color: #fff;\n display: flex;\n margin: 0;\n}\n\n.custom_widget_Custom_Footer_footer-content_paj9m_44.custom_widget_Custom_Footer_slim-box_paj9m_219 {\n display: flex;\n align-items: center;\n justify-content: space-between;\n padding: 2.25rem 2.8125rem;\n}\n\n.custom_widget_Custom_Footer_footer-container_paj9m_137 .custom_widget_Custom_Footer_footer-content_paj9m_44 .custom_widget_Custom_Footer_footer-link_paj9m_226 {\n display: inline-block;\n margin-left: 4rem;\n margin-right: 4rem;\n align-self: center !important;\n}\n\n.custom_widget_Custom_Footer_footer-container_paj9m_137 .custom_widget_Custom_Footer_social-media-container_paj9m_234 {\n display: inline-flex;\n}\n\n.custom_widget_Custom_Footer_eq-icon-fortress_paj9m_238:before {\n content: \"\\e909\";\n}\n\n.custom_widget_Custom_Footer_footer-container_paj9m_137 .custom_widget_Custom_Footer_footer-content_paj9m_44 .custom_widget_Custom_Footer_footer-link_paj9m_226 .custom_widget_Custom_Footer_copyright-text_paj9m_242 {\n color: #bdc1ca;\n font-size: 0.9375rem;\n line-height: 1.25rem;\n margin-right: 1.125rem;\n text-align: center;\n}\n\n.custom_widget_Custom_Footer_linklist-container_paj9m_250 {\n display: inline-flex;\n}\n\n.custom_widget_Custom_Footer_linklist-container_paj9m_250 a {\n text-decoration: underline;\n}\n\n.custom_widget_Custom_Footer_link-list_paj9m_258.custom_widget_Custom_Footer_linklist-cookie_paj9m_258 {\n display: inline-flex;\n}\n\n.custom_widget_Custom_Footer_link-list__ul_paj9m_262 {\n display: inline-flex;\n}\n\n.custom_widget_Custom_Footer_link-list__li_paj9m_266 {\n margin-right: 1.125rem;\n font-size: 0.875rem;\n font-weight: 400;\n}\n\n.custom_widget_Custom_Footer_link-list__a_paj9m_272:hover {\n text-decoration: underline;\n}\n\n.custom_widget_Custom_Footer_social-media_paj9m_234 {\n display: flex;\n justify-self: center;\n}\n\n.custom_widget_Custom_Footer_social-media_paj9m_234 li {\n font-size: 1.125rem;\n display: block;\n}\n\n.custom_widget_Custom_Footer_social-media_paj9m_234 .custom_widget_Custom_Footer_fa_paj9m_44,\n.custom_widget_Custom_Footer_social-media_paj9m_234 a {\n font-size: 1rem;\n line-height: 2.75rem;\n}\n\n.custom_widget_Custom_Footer_links_paj9m_292 {\n text-align: center;\n}\n\n.custom_widget_Custom_Footer_links_paj9m_292>span {\n color: #bdc1ca;\n margin-right: 1.125rem;\n white-space: nowrap;\n}\n\n.custom_widget_Custom_Footer_link-list_paj9m_258.custom_widget_Custom_Footer_linklist-cookie_paj9m_258 {\n display: block;\n text-align: center;\n}\n\n@media only screen and (max-width: 469px) {\n .custom_widget_Custom_Footer_link-list__ul_paj9m_262 {\n display: block;\n padding-left: 0;\n margin-top: 1.25rem;\n }\n\n .custom_widget_Custom_Footer_link-list__ul_paj9m_262 li {\n margin-bottom: 0.625rem;\n }\n}\n\n@media screen and (min-width: 320px) and (max-width: 439px) {\n .custom_widget_Custom_Footer_eq-lists_paj9m_167.custom_widget_Custom_Footer_icon-list_paj9m_167 {\n display: block;\n }\n\n .custom_widget_Custom_Footer_contact-info_paj9m_176:nth-child(2) {\n margin-top: 0.9375rem;\n }\n}\n\n@media only screen and (max-width: 991px) {\n\n .custom_widget_Custom_Footer_footer-section_paj9m_52.custom_widget_Custom_Footer_about-us_paj9m_52 h3,\n .custom_widget_Custom_Footer_footer-stay-connected_paj9m_57 h3 {\n font-size: 2.1875rem;\n }\n\n .custom_widget_Custom_Footer_footer-section_paj9m_52.custom_widget_Custom_Footer_about-us_paj9m_52 p {\n font-size: 0.9375rem;\n }\n\n .custom_widget_Custom_Footer_footer-content_paj9m_44.custom_widget_Custom_Footer_fat-box_paj9m_44 {\n flex-direction: column-reverse;\n }\n\n .custom_widget_Custom_Footer_footer-stay-connected-container_paj9m_137,\n .custom_widget_Custom_Footer_footer-stay-connected_paj9m_57 {\n text-align: center;\n }\n\n .custom_widget_Custom_Footer_contact-list_paj9m_152.custom_widget_Custom_Footer_list_paj9m_182 {\n justify-content: center;\n }\n}\n\n@media (max-width: 768px) {\n .custom_widget_Custom_Footer_footer-container_paj9m_137 .custom_widget_Custom_Footer_footer-content_paj9m_44.custom_widget_Custom_Footer_slim-box_paj9m_219 {\n display: block !important;\n padding: 2.25rem 1.5625rem;\n }\n\n .custom_widget_Custom_Footer_footer-container_paj9m_137 .custom_widget_Custom_Footer_logo_paj9m_360 {\n display: block !important;\n text-align: center;\n }\n\n .custom_widget_Custom_Footer_footer-container_paj9m_137 .custom_widget_Custom_Footer_footer-content_paj9m_44 .custom_widget_Custom_Footer_footer-link_paj9m_226 {\n margin: 0;\n display: block;\n width: 100%;\n text-align: center;\n }\n\n .custom_widget_Custom_Footer_footer-container_paj9m_137 .custom_widget_Custom_Footer_footer-content_paj9m_44 .custom_widget_Custom_Footer_footer-link_paj9m_226 .custom_widget_Custom_Footer_text-link_paj9m_372 {\n margin: 1.25rem 0;\n }\n}\n\n@media only screen and (max-width: 1024px) {\n\n .custom_widget_Custom_Footer_eq-lists_paj9m_167.custom_widget_Custom_Footer_icon-list_paj9m_167 .custom_widget_Custom_Footer_fa_paj9m_44,\n .custom_widget_Custom_Footer_list-item-text_paj9m_182 a {\n font-size: 1rem;\n }\n\n .custom_widget_Custom_Footer_eq-lists_paj9m_167.custom_widget_Custom_Footer_icon-list_paj9m_167 {\n margin-bottom: 1.25rem;\n padding-left: 0;\n }\n\n .custom_widget_Custom_Footer_eq-lists_paj9m_167.custom_widget_Custom_Footer_icon-list_paj9m_167 .custom_widget_Custom_Footer_contact-info_paj9m_176 {\n padding-right: 1.875rem;\n }\n\n .custom_widget_Custom_Footer_footer-section_paj9m_52:last-child {\n margin-bottom: 0;\n border-bottom: none;\n }\n\n .custom_widget_Custom_Footer_footer-section_paj9m_52.custom_widget_Custom_Footer_about-us_paj9m_52 h3,\n .custom_widget_Custom_Footer_footer-stay-connected_paj9m_57 h3 {\n padding-bottom: 1.125rem;\n margin: 0;\n font-family: \"Nexa Text Extra Bold\";\n 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What is the Private Messenger?

\n

The Private Messenger (sometimes referred to as \"Direct Messages\") enables you to send private notes to other community members. Private Messenger has two big advantages over email:

\n\n

To use the Private Messenger, you must be registered and signed in. You'll see a Private Message icon at the top of your page. If you have any new messages, you'll see the number of unread messages next to the envelope icon.

\n

Click the message count or envelope icon to go to your Private Messages Inbox.

\n

How do I read a Private Message?

\n
    \n
  1. Sign in to the community.
    If you have any new messages, you'll see the number of unread messages next to the envelope icon.
    2. \n
  2. Click the message count or envelope icon to go to your Private Messages Inbox.
    3. \n
  3. To read a message, click the message subject.
    4. \n
  4. To reply to a message, click Reply. Type the reply into the box below and click Reply.
    5. \n
\n

How do I send a new Private Message?

\n
\n
    \n
  1. Sign in to the community.
    2. \n
  2. Click the message count or envelope icon to go to your Private Messages Inbox.
    3. \n
  3. Click Compose New Message (this may be an icon of a pencil in a box)
    4. \n
  4. Enter the recipient's name in the Send to area.

    Note: Depending on your role in the community, you might be able to send a message to a group of users based on their role or rank in the community. If so, you can choose a role or a rank.
    5. \n
  5. Enter the subject for the message in the Message Subject area.
    6. \n
  6. Type the reply in the Message Body editor.
    7. \n
\n

Click Send Message.

\n
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What is the Private Messenger?

\n

The Private Messenger (sometimes referred to as \"Direct Messages\") enables you to send private notes to other community members. Private Messenger has two big advantages over email:

\n\n

To use the Private Messenger, you must be registered and signed in. You'll see a Private Message icon at the top of your page. If you have any new messages, you'll see the number of unread messages next to the envelope icon.

\n

Click the message count or envelope icon to go to your Private Messages Inbox.

\n

How do I read a Private Message?

\n
    \n
  1. Sign in to the community.
    If you have any new messages, you'll see the number of unread messages next to the envelope icon.
    2. \n
  2. Click the message count or envelope icon to go to your Private Messages Inbox.
    3. \n
  3. To read a message, click the message subject.
    4. \n
  4. To reply to a message, click Reply. Type the reply into the box below and click Reply.
    5. \n
\n

How do I send a new Private Message?

\n
\n
    \n
  1. Sign in to the community.
    2. \n
  2. Click the message count or envelope icon to go to your Private Messages Inbox.
    3. \n
  3. Click Compose New Message (this may be an icon of a pencil in a box)
    4. \n
  4. Enter the recipient's name in the Send to area.

    Note: Depending on your role in the community, you might be able to send a message to a group of users based on their role or rank in the community. If so, you can choose a role or a rank.
    5. \n
  5. Enter the subject for the message in the Message Subject area.
    6. \n
  6. Type the reply in the Message Body editor.
    7. \n
\n

Click Send Message.

\n
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