Community Evolution: Platform Update April 2026

For the past couple of years, the Equinix Community has been your space to connect, troubleshoot, and share feedback directly with us. To make that experience even better, we’re moving to a brand-new platform this April.

Featuring a modern design and enhanced search tools, our new home is built to help you find answers faster and connect with peers more easily.

Sneak Peek at the new Community!

What’s New?

• Modern UX and Navigation: A streamlined, intuitive design that prioritizes the topics and discussions most relevant to you.
• AI-Powered Unified Search: Find answers faster. Our new AI search pulls from both the community and soon technical documentation for a truly comprehensive view.
• Multilingual Support: It's coming! Stay tuned for when we begin rolling out language translations across the community to better support our global partners and customers. 
• Simplified Social Sharing: Easily cross-post community insights directly to your professional social networks.

Maintenance Period:

From April 7 to April 16, the Equinix Community will move to read-only mode as we transition to our new platform. There is a potential for downtime on April 16, 2026.

• What you can do: Browse existing content, discussions, and documentation
• What will be paused: Login and participate in discussions

What will not be included in the migration:

• Subscriptions to topics and categories
• Private Messages
• Activity feed on user profile pages (to find your old content, you can click Topics, Replies or Solved from your profile)

The Equinix Community is built for you – our customers and partners. Please let us know if you have any feedback by commenting below or emailing Community@equinix.com

We appreciate your patience while we complete this upgrade!

-Your Equinix Community Team