Forum Discussion

API_User's avatar
API_User
Equinix Employee
5 years ago

Issues with work visits API

I'm getting the following error for my work visit requests:
You don't have permission to access this cabinet
I've checked the list that I am sending against the list that is returned via the getLocation endpoint (https://developer.equinix.com/catalog/workvisitv1).
Is there any way to determine which cabinet is causing this issue? I have the full payload that I am sending available upon request.
Thanks,
Dustin

  • Hi Dustin,

    To help us to debug this issue effectively, please drop an email to api-support@equinix.com with:

    Request & Response paylod of /workvisit/locations API
    Request & Response payload of /orders/workvisit API

    Thanks,
    Equinix Team
  • API_User's avatar
    API_User
    Equinix Employee
    Hi Dustin,

    To help us to debug this issue effectively, please drop an email to api-support@equinix.com with:

    Request & Response paylod of /workvisit/locations API
    Request & Response payload of /orders/workvisit API

    Thanks,
    Equinix Team