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April 8, 2025

How to Open a Support Case in the Equinix Customer Portal

  • April 8, 2025
  • 0 replies
  • 181 views

New to Equinix and need support? In this video, we'll show you how to open a Support Case in the Equinix Customer Portal. In under a minute, you'll learn where the Support Icon is located, how to fill out the Support Case form, and where to track your Support Case after it's submitted. 

Head to the Equinix Customer Portal if you'd like to submit a Support Case: https://customerportal.equinix.com/