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Equinix Smart Hands 2022.6 is available December 12, 2022. This release includes the following changes to the Smart Hands interface.  Order a Support Plan Online Enhanced ‘Activity Timeline’ Details Time Zone Indicator on ‘Orders and Tickets History’ New Tooltip for Install/Move/Replace Equipment New Option on ‘Cable Connectivity Check’ Form Optional ‘Scope of Work’ Date Field Clarification for Inbound ShipmentsDrop a comment if any of these changes helped you!Check out the latest resources from Product Documentation and Product Readiness below:Product Documentation – https://docs.equinix.comProduct Readiness – https://readiness.equinix.com

Aviatrix Edge is a new Cloud Networking device on Network Edge which will be generally available in December. Aviatrix demoed the new capability at Gartner IOCS show this week in Las Vegas! Check out the blog and if you are interested in learning more, there is an interest form you can fill out for an Edge Specialist to get in touch. Simplify Multicloud Networking with Aviatrix Edge on Network Edge - Interconnections - The Equinix BlogGET AVIATRIX EDGE ON EQUINIX NETWORK EDGE | equinix.comThis new multicloud device offers customers the highest performance encrypted connection to the cloud and extends Aviatrix cloud networking to Network Edge. This is the only multicloud native platform with enterprise-grade visibility and control.Customers can expect to gain:Simplified edge onboarding and edge managementHybrid Connectivity with option for End-to-End EncryptionGlobal Cloud networking expansion 

Hi Community, I wanted to start a chat around some dev ops tools that we know many of our customers use. I'll throw a few questions below to get us started but feel free to go off topic if you want to discuss something outside of these questions. Does your organization use Ansible, Terraform, or both? Are there other automation tools that you use or prefer? What do you like/dislike about each of these tools? How can we improve the user experience when using these tools with Platform Equinix?

Hi Community, I just finished reviewing the official announcement and wanted to share my highlights TLDR IT equipment within data centers, including routers, servers and storage arrays, emit high levels of heat that requires data centers to be fitted with robust cooling systems to remove that heat "Most datacenters operate within restrictive temperature and humidity bands, resulting in environments that are unnecessarily cooler than required," said Rob Brothers, Program Vice President, Datacenter Services, IDC "Optimizing data center temperatures results in more efficient operations, benefitting businesses and the planet..." - Sue Preston, vice president and general manager, Advisory and Professional Services, Hewlett Packard Enterprise (HPE). As a part of this new efficiency initiative, Equinix expects to operate its facilities closer to 27°C (80°F), aligning operating limits across its global data center portfolio with the globally accepted boundaries of the A1A standards

Did you know? You can now order Smart Hands online in the Equinix Customer Portal (ECP). Therefore, you no longer need to contact your Customer Success Manager or the Global Service Desk Ordering Smart Hands Online Log in to ECP Select Orders & Tickets and then Smart Hands Choose the type of request from the Smart Hands Catalog, complete the required fields, and submit your order You can bundle multiple requests into a single order, select your scheduling options, and place Large Smart Hands Orders for 24-200 cables or equipment builds of 100-500 RUs. In addition, you can now request the technician message you while they are working on your Smart Hands ticket.   Resources Smart Hands Ordering  Check out the new ECP Video Library for tips and tricks on getting the most out of ECP. Thank you,Equinix Digital Experience Team

Minutes? Hours? Days? Months? Years? Let’s hear it! Don’t settle for months, you’ve got Equinix within minutes. Be the first to test drive Equinix Deploy and use our self-service capabilities across Equinix Metal, Equinix Network Edge and Equinix Fabric.

Join us as we cheer on our first 1,000 Equinix Community members who have joined us from around the world. Thank you for being part of this journey! Today, we’re recognizing our 1,000th member, @yongkimleng as one of our community featured members.Equinix Community: 1,000 members and counting!If you’re new here, welcome! Don’t forget login using your ECP credentials and Introduce yourself here. If it’s been a while since you’ve been back, be sure to check out the new Equinix Community as it has a completely new look and feel!Take a look at the recent discussions, content, and events coming up:  Meet the Equinix GSAs from AccelerateWhat additional service providers would you like to have available via Equinix Fabric? LinkedIn Live: Your ecosystem is now your infrastructure What certifications do you recommend? Taking the lead in Decarbonization  Seven months ago, we began inviting beta customers into Community. We’ve enjoyed every discussion, topic, and feedback along the way. The Equin

A few points that stood out to me in the What Is a Data Center? What Are Different Types of Data Centers? blog Are data centers expanding, modernizing or shrinking? According to a recent Network World article, “Companies might not be physically building brand new, centralized data centers, but they are modernizing their existing data center facilities and expanding their data center footprint to edge locations.” According to a 2022 study, more than half (51%) of IT professionals said they were planning to close all of their on-premises data centers in the next 24 months. The sixth annual Global Interconnection Index (GXI) 2023, a market study published by Equinix, predicts that: “By 2026, 80% of G2000 companies will be digital leaders, interconnecting with 4+ hyperscale providers and 30+ SaaS/business partners, on average.” Most enterprise and government data centers cannot meet the high standards of today’s or future sustainability objectives (i.e., carbon neutrality), especially on a

Hey Community, Just wanted to share this here incase you missed the email and have a presence in FR2 Metered Power Invoice Enhancements We're pleased to announce automation enhancements to our power data collection and billing processes for our metered power service in the following IBX: FR2. These enhancements mitigate errors in data handling, ensure timely billing, and provide a globally consistent format for the Invoice Product Description and Details. Beginning with your next invoice, the Product Description and Details will display: Metered Power Charges - month/year Usage - kWh Min Commit - kWh Billable Usage - kWh If you have questions, contact Billing and include your account number in the subject of the email. Thank you, Equinix Product Team

Here are some of my take ways from the latest blog. Transactions that used to take a few seconds now happen in the millisecond and microsecond range—and before too long, applications and systems will need to operate in the realm of nanoseconds. Precise time synchronization for IT systems keeps getting more important. Distribution of servers, storage systems, networking, and private and public clouds creates significant challenges around synchronizing system clocks. Equinix Precision Time provides timing services over Equinix Fabric, so if you already own a port on the Equinix Fabric network, you can connect easily to Equinix Precision Time services. The world of time synchronization is evolving quickly as applications get faster and faster. Technological advancements around smart grids, 5G and 6G networks and IoT devices like autonomous vehicles underscore the importance of more precise, secure time synchronization. You can find the full article here

A bonus video in the common processes within the Fabric Portal series. Today we will look at creating a Virtual Connection with AWS Direct Connect . Enjoy!

In case you missed it.   Completed: Upgrade for LD11x Data Center We'd like to inform you that the LD11x Building Management System (BMS) upgrade is complete. If you have questions, refer to our FAQ, or you may contact Support.   Thank you, Equinix Product Team

Hi, I'm interested in traffic volume data for connection. Currently we have utilization graphs for bandwidth, but total volume would be interesting .

We're excited to welcome our newest members of the Community! We made some big changes in October so be sure to take a look around Community to see the new look and feel! Equinix Community - Favorite candyLet's get to know you better, what's the preferred candy of choice for October? Feel free to respond with your answer below ⬇️Welcome October Members!@5766 @aalaie @adapcevic @ajeti @aleung @ali_almudaweb @anamaria @andreaswenzel @Andrew_Gabriel @Andrzej_Rosol @AndyP @anitamehta @atr1 @bhannigan @BIT-TEC @BobG @breedequinix @BrianG @caiquegsa @Carlos @Carrasco @chrisf @conniemahl @cshiratori @cts-soconnor @daemoinkeeper @dale_irving @darpan_grazitti @dcohen @DeniseClinker @Desigan @DevikaPN @dmohr @Dohyung @edmondpoon_sfhk @unknown @efrengenova @ejrunnion @elisecornish @emrahcakan @EnochLee @EZehnder @fdeshayes @Filip @fschroth @gdekhayser @Geoffrey_Guibet @groszel @Gus @Hayweezy @heathd @Herve

When it comes to Global Solutions Architects (GSAs), we’ve got experts upon experts to help you plan your IT infrastructure and maximize your return. But who are they? At the upcoming Equinix Accelerate Conference later this month, you’ll have a chance to Ask the GSAs about Multi-Cloud networking, SD-WAN and Networking for a Cloud Adjacent Data. Start thinking about what questions you’ll want to ask our experts and, in the meantime, we want you to hear from them here first!     We’ve invited the GSAs speaking at Equinix Accelerate to introduce themselves below…let’s begin!  

Video 3 in the common processes within the Fabric Portal series. Today we will create an Express Route in Azure. Enjoy!  

Got 20 minutes? Join us next week in a short Tech Talk to cover how you can protect data in a hybrid environment with Dell Technologies and Equinix. I’ll be joined by Peter Mahoney, Sales Engineering at Dell Technologies and Anonymous, Principal Solutions Architect at Equinix. Secure your registration today! ⬇️ Reply below with your questions and comments on data protection ⬇️ In this short Tech Talk, we'll cover how you can build a sovereign, interconnected data protection infrastructure by combining Dell Technologies and Platform Equinix Eliminate data protection infrastructure redundancy with one backup target Restore performance when and where you need it Test and migrate your workloads to the right cloud—public or private Establish full sovereignty over enterprise data Create regional data pivot points to quickly project your data to any service provider or partner Webinar Timing: AMER: Thursday, August 25, 2022 │ 10:00 PDT, 14:00 BRT EMEA: Thursday, August 

Where can I find a list of available locations for Equinix Fabric?

Hey Community, I thought it might interesting to see what certifications everyone has or is interested in getting. Also, what is your favorite resource to use for study? There are a bunch out there from the various vendors so I'm curious to see everyone's thoughts. Hopefully those getting started can use the information in this thread as a head start.

I sent a request to setup a primary and secondary connection with the body containing data structured like the following: { "data": [ { "type": "EVPL_VC" }, { "type": "EVPL_VC" } ] } When sending this I get the following error response which is obviously not correct: [ { "errorCode": "EQ-3142501", "errorMessage": "Invalid argument value passed", "details": "Invalid request type", "correlationId": "null-0000-103911409258-api", "additionalInfo": [ { "property": "/type", "reason": "Allowed values: EVPL_VC, EPL_VC, IP_VC, ACCESS_EPL_VC" } ] } ] The type field in both cases is set to a valid value, EVPL_VC. If I just create a single connection with either of the entries of the data array the connections setup properly.

There are over 300 service providers available for direct connection via Equinix Fabric including all the major IaaS providers (AWS, Azure, GCP, Oracle, etc.) many network service providers, and other collaboration, SaaS, and security services. What other types of services or service providers would you like to have available on Equinix Fabric?

Hi All - New to the community and looking forward to connecting and learning! If you or any new hires on your team (or your mom!) are new to interconnection, ecosystems and data centers, this short “Where is the Physical Internet?” video from investment company Cowen is an excellent intro from the consumer perspective. It's a 9-minute walk-through of Equinix’s NY5 facility that includes insight into the physical infrastructure responsible for securing, cooling/powering, and connecting a modern data center.During the tour, you’ll also learn about the ecosystems at the NY5 data center that attract companies to interconnect there. The video is meant for anyone interested in learning more about where and how data is stored and exchanged. Hope you like it as much as I do!  

In case you're looking for an e-book to share with your leadership team re: how Equinix sees the digital infrastructure world, check out the new Leaders' Guide to Digital Infrastructure. It's based on extensive customer research about how organizations implement various solutions to progress their digital transformation. This info is also available as a real-time Digital Strategy Briefing with our executives on request via your Equinix team.

Where did that Fabric notification send? Is there an outage I am not aware of? Do I need to take action? Where does Equinix Precision Time show notifications? Look no further, it’s all in one central place.   Effective August 23, all ECP, Fabric, Network Edge, Edge Precisions Time customers are able to view operational and transactional notifications in the new notification center located in portal. This will reduce time to look for notifications across products and services and ensure that customers will see all relevant notifications. Customers can conveniently locate all notifications and take action – if required – in a single notification interface.

Equinix Smart Hands 2022.4 is available August 8, 2022. This release includes the following changes to the Smart Hands interface. New 'Cable Connectivity Check' OptionOn the Cable Testing and Diagnostics tile in the Smart Hands catalog, there’s a new option for Cable Connectivity Check. Use this new option to check the connectivity between assets:Visually verify that LED link lights are green. Ensure that fiber connections are properly cleaned. Verify that cable connections are securely seated. Perform light level readings. Verify transmitter (Tx) and receiver (Rx) after a cross connect is completed.Note: The Light-Link Verification option has been removed from the Smart Hands Catalog. The new Cable Connectivity Check option can be used instead. Auto-scroll to Error FieldsWhen submitting a Smart Hands request, it is now easier to locate errors in your order. If you attempt to submit a Smart Hands order without completing all the required fields, the screen now automatically scrolls to