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Smart Hands 2022.6 Equinix Smart Hands 2022.6 is available December 12, 2022. This release includes the following changes to the Smart Hands interface. Order a Support Plan Online For direct users, Smart Hands Support Plans can now be ordered online. When ordering, you can choose Prepaid Smart Hands Hours or a Monthly Smart Hands Support Plan With Rollover. For more details and instructions, see Support Plans. Note: Online ordering of support plans is not yet available for reseller accounts, or for users in Bulgaria, Italy, Poland, Turkey, India, Korea, China, Belgium, Indonesia, South Africa, Chile, or Peru. Enhanced ‘Activity Timeline’ Details The Activity Timeline now provides additional updates about your Smart Hands orders: For scheduled requests – Once the scheduling of the work is accepted by Equinix, the scheduled start date and time are now shown in the timeline. For orders with the video conference option enabled – Once the scheduling of the Zoom meeting has been accepted by

Equinix Precision Time 2022.6With this release, Equinix Precision Time adds support for resellers and their sub-users in the Precision Time portal flow within the Equinix Customer Portal (ECP).Reseller SupportEquinix resellers can now sign into the Precision Time portal in ECP to place orders and provision new Precision Time services for their sub-account end users. In addition, resellers can now use the portal make changes to the time services used by their sub-accounts. With this new support available in the Precision Time workflow, resellers can efficiently manage the time service needs of their customers.More information about this new feature, including tips for reseller and sub-account use of CRH/AM, is available in Resellers.  

Learn about the recent updates from Equinix Fabric 2022.6 This release of Equinix Fabric includes the new EP-LAN service offering, 10 Mbps bandwidth option for port to port connections, the ability to increase or decrease bandwidth of connections to IBM Direct Link, and changes to the default expiration date for Service Tokens. EP-LAN for Layer 2 Multipoint to Multipoint Service In October we released the ability to create EVP-LAN multipoint L2 networks with support for any-to-any, full mesh connectivity between multiple Equinix metros or locations. We have added EP-LAN, a port based service, to the MP2MP offering. 10 Mbps Billing Tier Create lower 10 Mbps bandwidth connections for port-to-port connections and connections to a network. This includes connections to service profiles for CSPs and other service providers. IBM Bandwidth Resizing You can now increase or decrease the bandwidth of a connection to IBM Direct Link on demand without deleting and recreating the connection. Service

Network Edge 2022.6 This release of Network Edge includes more Solution Builder enhancements, sub-interface support, and the addition of Aviatrix Edge. Solution Builder Enhancements Design your multi-cloud network solution with the Solution Builder. Drag and drop your Network Edge and Equinix Fabric connections, into a solution diagram. You can then generate and download a pricing estimate for your end-to-end solution. We have added support for Bring Your Own Connection (BYOC), redundant devices, Device Link Group (DLG) and multi-currency. Sub-Interface Support Network Edge now supports sub-interface to a physical port in your colocation. Simplify your network design by trunking multiple VLAN tagged traffic over a single virtual connection. New Certified Virtual Network Functions (VNF) Imager Versions As part of an ongoing effort to validate and certify images from VNF vendors, this new chart will provide current and new certifications, as well as those planned for retirement. Aviatri

Hi Community, I just finished reviewing the official announcement and wanted to share my highlights TLDR IT equipment within data centers, including routers, servers and storage arrays, emit high levels of heat that requires data centers to be fitted with robust cooling systems to remove that heat "Most datacenters operate within restrictive temperature and humidity bands, resulting in environments that are unnecessarily cooler than required," said Rob Brothers, Program Vice President, Datacenter Services, IDC "Optimizing data center temperatures results in more efficient operations, benefitting businesses and the planet..." - Sue Preston, vice president and general manager, Advisory and Professional Services, Hewlett Packard Enterprise (HPE). As a part of this new efficiency initiative, Equinix expects to operate its facilities closer to 27°C (80°F), aligning operating limits across its global data center portfolio with the globally accepted boundaries of the A1A standards

Did you know? You can now order Smart Hands online in the Equinix Customer Portal (ECP). Therefore, you no longer need to contact your Customer Success Manager or the Global Service Desk Ordering Smart Hands Online Log in to ECP Select Orders & Tickets and then Smart Hands Choose the type of request from the Smart Hands Catalog, complete the required fields, and submit your order You can bundle multiple requests into a single order, select your scheduling options, and place Large Smart Hands Orders for 24-200 cables or equipment builds of 100-500 RUs. In addition, you can now request the technician message you while they are working on your Smart Hands ticket.   Resources Smart Hands Ordering  Check out the new ECP Video Library for tips and tricks on getting the most out of ECP. Thank you,Equinix Digital Experience Team

How do I delete an un-used port?

Minutes? Hours? Days? Months? Years? Let’s hear it! Don’t settle for months, you’ve got Equinix within minutes. Be the first to test drive Equinix Deploy and use our self-service capabilities across Equinix Metal, Equinix Network Edge and Equinix Fabric.

Today Equinix announced its market entry to Malaysia with plans to build a $40 million data center in Johor. The expansion will support Malaysian companies and multinationals doing business in Malaysia with access to Platform Equinix® to bring together and interconnect the foundational digital infrastructure that powers their success.Check out the full press release hereEquinix Enters Malaysia with $40M Data Center Investment 

Join us as we cheer on our first 1,000 Equinix Community members who have joined us from around the world. Thank you for being part of this journey! Today, we’re recognizing our 1,000th member, @yongkimleng as one of our community featured members.Equinix Community: 1,000 members and counting!If you’re new here, welcome! Don’t forget login using your ECP credentials and Introduce yourself here. If it’s been a while since you’ve been back, be sure to check out the new Equinix Community as it has a completely new look and feel!Take a look at the recent discussions, content, and events coming up:  Meet the Equinix GSAs from AccelerateWhat additional service providers would you like to have available via Equinix Fabric? LinkedIn Live: Your ecosystem is now your infrastructure What certifications do you recommend? Taking the lead in Decarbonization  Seven months ago, we began inviting beta customers into Community. We’ve enjoyed every discussion, topic, and feedback along the way. The Equin

A few points that stood out to me in the What Is a Data Center? What Are Different Types of Data Centers? blog Are data centers expanding, modernizing or shrinking? According to a recent Network World article, “Companies might not be physically building brand new, centralized data centers, but they are modernizing their existing data center facilities and expanding their data center footprint to edge locations.” According to a 2022 study, more than half (51%) of IT professionals said they were planning to close all of their on-premises data centers in the next 24 months. The sixth annual Global Interconnection Index (GXI) 2023, a market study published by Equinix, predicts that: “By 2026, 80% of G2000 companies will be digital leaders, interconnecting with 4+ hyperscale providers and 30+ SaaS/business partners, on average.” Most enterprise and government data centers cannot meet the high standards of today’s or future sustainability objectives (i.e., carbon neutrality), especially on a

Hey Community, Just wanted to share this here incase you missed the email and have a presence in FR2 Metered Power Invoice Enhancements We're pleased to announce automation enhancements to our power data collection and billing processes for our metered power service in the following IBX: FR2. These enhancements mitigate errors in data handling, ensure timely billing, and provide a globally consistent format for the Invoice Product Description and Details. Beginning with your next invoice, the Product Description and Details will display: Metered Power Charges - month/year Usage - kWh Min Commit - kWh Billable Usage - kWh If you have questions, contact Billing and include your account number in the subject of the email. Thank you, Equinix Product Team

Here are some of my take ways from the latest blog. Transactions that used to take a few seconds now happen in the millisecond and microsecond range—and before too long, applications and systems will need to operate in the realm of nanoseconds. Precise time synchronization for IT systems keeps getting more important. Distribution of servers, storage systems, networking, and private and public clouds creates significant challenges around synchronizing system clocks. Equinix Precision Time provides timing services over Equinix Fabric, so if you already own a port on the Equinix Fabric network, you can connect easily to Equinix Precision Time services. The world of time synchronization is evolving quickly as applications get faster and faster. Technological advancements around smart grids, 5G and 6G networks and IoT devices like autonomous vehicles underscore the importance of more precise, secure time synchronization. You can find the full article here

A bonus video in the common processes within the Fabric Portal series. Today we will look at creating a Virtual Connection with AWS Direct Connect . Enjoy!

In case you missed it.   Completed: Upgrade for LD11x Data Center We'd like to inform you that the LD11x Building Management System (BMS) upgrade is complete. If you have questions, refer to our FAQ, or you may contact Support.   Thank you, Equinix Product Team

Hi, I have a circuit and I'm trying to change the bandwidth using PATCH /fabric/v4/connections/{id} Here's the payload: { "op": "replace", "path": "/bandwidth", "value": 900} But I keep getting this error code and there seems to be no way around it. [ { "errorCode": "EQ-3142506", "errorMessage": "Invalid request", "details": "Media type is not supported", "correlationId": "X-X-X-api" }] Would appreciate the help, Thanks

The urgency to act on climate change has never been greater, and Equinix is taking a leading role. Learn how Equinix has set an ambitious goal to be climate neutral by 2030, knowing that energy demands are only going to radically increase in the years ahead in this episode of the APAC Network Sustainability Leaders Series.  

Hi, I'm interested in traffic volume data for connection. Currently we have utilization graphs for bandwidth, but total volume would be interesting .

We're excited to welcome our newest members of the Community! We made some big changes in October so be sure to take a look around Community to see the new look and feel! Equinix Community - Favorite candyLet's get to know you better, what's the preferred candy of choice for October? Feel free to respond with your answer below ⬇️Welcome October Members!@5766 @aalaie @adapcevic @ajeti @aleung @ali_almudaweb @anamaria @andreaswenzel @Andrew_Gabriel @Andrzej_Rosol @AndyP @anitamehta @atr1 @bhannigan @BIT-TEC @BobG @breedequinix @BrianG @caiquegsa @Carlos @Carrasco @chrisf @conniemahl @cshiratori @cts-soconnor @daemoinkeeper @dale_irving @darpan_grazitti @dcohen @DeniseClinker @Desigan @DevikaPN @dmohr @Dohyung @edmondpoon_sfhk @unknown @efrengenova @ejrunnion @elisecornish @emrahcakan @EnochLee @EZehnder @fdeshayes @Filip @fschroth @gdekhayser @Geoffrey_Guibet @groszel @Gus @Hayweezy @heathd @Herve

I’m trying to get the Equinix Mobility Exchange data sheet. Where do I get it?

Learn how digital leaders are using interconnection bandwidth and distributed infrastructure to accelerate transformation and shape and scale the global digital economy. Leverage insights from the GXI report to speed your way. https://www.equinix.com/gxi-report   

When it comes to Global Solutions Architects (GSAs), we’ve got experts upon experts to help you plan your IT infrastructure and maximize your return. But who are they? At the upcoming Equinix Accelerate Conference later this month, you’ll have a chance to Ask the GSAs about Multi-Cloud networking, SD-WAN and Networking for a Cloud Adjacent Data. Start thinking about what questions you’ll want to ask our experts and, in the meantime, we want you to hear from them here first!     We’ve invited the GSAs speaking at Equinix Accelerate to introduce themselves below…let’s begin!  

Equinix JK1 Rendering To support increasing demand for the digital services essential to powering today's businesses, Equinix, Inc. (Nasdaq: EQIX), the world's digital infrastructure company™, today announced its expansion to INDONESIA with plans for an approximately $74 million International Business Exchange™ (IBX®) data center in the heart of JAKARTAThe eight-story facility is scheduled to open by the second half of 2024, expected to provide more than 1,600 cabinets and more than 5,300 square meters of colocation space when fully built. Located in Jakarta's Central Business District and in close proximity to major internet exchanges, the new IBX data center will provide Indonesian businesses and foreign businesses operating in Indonesia with the digital infrastructure and vibrant ecosystems for optimal performance. Check out the full press release 

IBX SmartView 2022.5 is available as of October 10, 2022. This release includes enhancements to the Cabinet-Level Power Draw Report.   New Columns on the Cabinet-Level Power Draw Report When you run the Power Draw report for a cabinet, two additional columns are included: Usable kVA Installed (column F) This new column shows the maximum kVA (kilo-volt-amperes) provisioned for the cabinet. It is an aggregated total of the usable kVA for all the primary circuits installed in the cabinet.   Total Draw-to-Usable kVA Installed % (column K) This column indicates how much of your Usable kVA is being used. It is calculated as: Total Draw kVA (column I) ÷ Usable kVA Installed (column F) * 100 Example: If your Usable kVA Installed is 40 kVA, and your Total Draw is 10 kVA, you are using 25% of your usable kVA.   Learn more about IBX SmartView on Docs and Readiness!

Equinix Precision Time 2022.5 is available October 10, 2022. This release of Equinix Precision Time provides enhanced authentication support.   Multiple MD5 Keys Available in NTP Enterprise In Network Time Protocol (NTP) Enterprise configurations, authentication for multiple MD5 keys is now supported. With this release of Equinix Precision Time, up to 25 MD5 authorization keys and passwords can be added to an NTP Enterprise service.   Learn more about Equinix Precision Time on Docs and Readiness!