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October 6, 2025

Increase bandwith on a connection

  • October 6, 2025
  • 1 reply
  • 693 views

We currently have a copper bandwidth connection at the data center (in a cabient) and are looking to increase the available bandwidth.

Could you assist with the steps invovled in ordering?

From reading past forums does it involve ordering a new connection?

Thanks for your expertise.

1 reply

October 6, 2025

Hi Nigel!

It sounds like you currently have our Equinix Connect product which is EOL in December.

https://docs.equinix.com/internet-access/eia-ec-eol-migration-faq

To order new dedicated ports for Equinix Internet Access (the product replacing Equinix Connect) you can follow the ordering steps below:

https://docs.equinix.com/internet-access/dedicated-port/eia-order-ports/

Please let us know if this helps or poses more questions for you!