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February 22, 2024
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Error 503 Shipments v1 Pending Storage

  • February 22, 2024
  • 2 replies
  • 2416 views

Recently I have been having issues with the Shipments v1 endpoint for pending storage (https://api.equinix.com/v1/orders/shipment/pendingStorage), receiving 503 service unavailable.

Searching the catalog, there is no 503 defined so not entirely sure what this error is stating.

Looking to see if this is a bug or if the endpoint was deprecated without notice.

Thank you

Best answer by stevemar

hey @ccigas,

I flipped through the API docs and found a section that referenced error 503: https://developer.equinix.com/dev-docs/ecp/error-handling/503 

It seems the error is caused by a temporary overload or scheduled maintenance and the recommendation is to try again after a few minutes - any luck there?

Are you able to share how you're doing the API call here (with any sensitive info removed of course)? (if it's a cURL call or something else)

2 replies

stevemarAnswer
February 23, 2024

hey @ccigas,

I flipped through the API docs and found a section that referenced error 503: https://developer.equinix.com/dev-docs/ecp/error-handling/503 

It seems the error is caused by a temporary overload or scheduled maintenance and the recommendation is to try again after a few minutes - any luck there?

Are you able to share how you're doing the API call here (with any sensitive info removed of course)? (if it's a cURL call or something else)

ccigasAuthor
March 4, 2024

Thanks for responding! I was OOO since I posted this. I checked everything out today and I am no longer seeing 503 when we get an unannounced shipment in, so safe to say it was down for maintenance or the overload like you mentioned. Thank you!

March 4, 2024

hey @ccigas - great to hear it's working as expected now. hopefully your time OOO was fun and restful.

feel free to post if you have any other questions.

cheers,

sm