Welcome to the Customer Resource Centre
On Friday 31 October 2025, Equinix (Ireland) Limited finalised the acquisition of BT Datacentres Ireland Limited and its two data centres in Citywest and Ballycoolin, Dublin.
We are pleased to confirm that the integration of BT Data centres into Equinix systems was completed on 11 May 2026.
The Customer Resource Centre provides colocation customers with a centralised source of information about the changes they will experience during the transition to Equinix. A smooth integration is essential, and the integration team is committed to supporting both new and existing customers throughout the process.
This resource centre includes detailed information on changes you may experience as your services transition to our systems.
- Finance and administration
- Product names and descriptions
- Customer Support
- IBX® data centres access
- Privacy Notice
- Equinix glossary
Updates are communicated by email and supplemented with more details in the resource centre.
Please check regularly and review the information carefully to understand the changes, the implementation process and address any questions.
From 11 May, please raise a Support Case via Equinix Customer Portal (ECP).