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Anonymous
Mar 25, 2022 6:46 PM UTC
Solved

I can't use the LD (London) service location for a FR (Frankfurt) connection.

I don't want to connect to London. And due to latency, I can't use the LD (London) service location for a FR (Frankfurt) connection. We measure latency in ms or less. Can I get service locally from FR? 

Answer
Mar 25, 2022 6:46 PM UTC

Yes, in the EMEA region, you can choose either LD or FR as your service location.

Latency is not a big factor in the accuracy of time. Any delay in network transit is accounted for. However, if a customer is located in Frankfurt, then it makes sense for them to subscribe locally to Precision Time from Frankfurt.

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Anonymous
Answer
Mar 25, 2022 6:46 PM UTC

Yes, in the EMEA region, you can choose either LD or FR as your service location.

Latency is not a big factor in the accuracy of time. Any delay in network transit is accounted for. However, if a customer is located in Frankfurt, then it makes sense for them to subscribe locally to Precision Time from Frankfurt.

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