We are excited to have you join us and are here to support you throughout this integration and beyond. At Equinix, customers are our priority, and we are committed to delivering a world-class customer experience.
Find updated entry processes, communication changes, and site protocols.
Review changes to terms, SLAs, product names, and connection processes.
Get updated bank, invoice, and quote request details.
Understand our data protection practices and your privacy rights.
See common questions on the acquisition, support, and site access.
Learn key Equinix terms and concepts
We're here to help if you need immediate assistance during this transition.
Access self-service options, live chat, or to raise a support case.
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Learn how to use the Equinix Customer Portal (ECP)
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