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We are looking to find out utilization stats for specific ECX virtual ports over given duration say for last 1 week and cost associated with data transfer. Is there any API Available to retrieve this Information?

Hi, I would like to know whether Equinix Authentication incorporates TLS or SSL in addition to usernames, passwords, client id, and client secrets? If yes, what TLS versions are supported?

I'm having error code S1003, saying that my account has been locked. What happened and needs to be done?

Hi, I'm receiving "The system had encountered an unexpected problem and we are tracking it with error code." error when attempting to post work visits or retrieve location details. I'm using correct credentials and the correct bearer token but there seems to be an issue with any request I make to the sandbox API. https://sandboxapi.equinix.com/v1/orders/workvisit/locations?detail=true   { "serviceDetails": { "schedule": { "endDateTime": "2020-01-20T15:54:04+00:00", "startDateTime": "2020-01-20T14:54:04+00:00" }, "visitors": [ { "company": "xxxxxxx", "firstName": "[Test]NTTS01", "lastName": "[Test]NTTS01" }, { "lastName": "person", "firstName": "A", "company": "A corp" } ] }, "contacts": [ { "contactType": "NOTIFICATION", "userName": "xxxxxxx

Which API call should one use to retrieve datacenter visit history?

Hi,I'm trying to filter my connections using my azure express route service key, but I don't think Equinix has the feature?

Hi,I'm trying to encode my password before calling the authentication API but it appears that the encoded password is incorrect or is not recognized by Equinix. I tried multiple online generators but nothing works, please advise.

Hello,I'd like to know more about the sandbox environment and what is the difference between the sandbox and playground environment and also how I can access it?

Hi Mohit,I have successfully accessed my sandbox and have been attempting to send some workvisit requests.Needless to say I am experiencing a number of issues. Mostly I can get around these but there’s an odd one I am blocked with.Maybe you can help me to work out what might be the issue ?Received an error : { "errors": [ { "code": "EQX-161-403", "message": "Insufficient permission to access the resource or invoke the request." } ], "ticketId": "190801140754602" } I’m not sure what this error means but I definitely is preventing me from receiving any sensible responses. Are you able to assist? Best regards,

Hello, My OAuth 2.0 (Authentication) API call is failing, did something change? 

Hello,There appears to be a mismatch between the username I am sending in my request payload for OAuth 2.0 authentication and the response I am getting from Equinix. Can someone tell me what am i doing wrong here?

I'm trying to use the Workvisit_v1 API endpoint. When I submit the request it goes through fine but the timestamps for startDateTime and endDateTime appear to be modified when they are displayed in the Equinix portal. What format should these timestamps be submitted in? GMT?

Hi, I am unable to delete my device, can anyone tell me why?

We would like to request permissions to the ECP APIS. Is there anything else required to enable this for our cages and cabinets?

Access denied only when trying to get Power Data through API

Could you please explain the API Workflow of “Connecting to Myself” use case for creating VC.

I am Equinix Customer. How can I enable myself Production Developer Portal Access?

I am seeing a new option called 'Sanbox' while creating MyApps. What is Sandbox?

When I use grant_type as client_credential in my oauth API, I am no longer getting refresh token in response. This has broken my integration. I don't know how to refresh my access token when it expires after 60 mins

After switching to client_credential flow, my refresh token integration is no longer working. Please help!

How to place an order for Smart Hands with API? Details and links will be appreicated!

When I create an order through API, how do I go about checking the order status? Things like, in queue, or waiting for validation, or complete, etc.?

How to obtain site entry and access using API?

Are Equinix APIs accessible on the internet or do we need special access setup?

Under what circumstances, will Equinix contact technical contact for Work Visit Orders submitted by me?