Welcome to the Equinix Community!

We welcome all Equinix customers, partners & employees to join and engage in the Equinix Community. 

• Login using your Portal or SSO login 

• On your first visit, you’ll be prompted to create a community username.  This is a public-facing username.  

Be Respectful 

We are here to learn and grow together, and we can only do that in a kind and respectful environment. 

• Please be polite, considerate, and treat other members with dignity 

• Disagreements will happen. Be sure to avoid making negative comments or engaging in disparaging or disrespectful behavior 

• Personal insults, threats of violence, and/or harassment will result in termination of Community access 

Be Relevant 

Make sure your contributions are relevant to the community's mission and to the specific area where you post. 

• Stay on-topic and bring forward new, helpful information 

• Search the Community first to see if your question has been answered before posting a new question or discussion 

• Ask clear and concise questions in the most relevant forum. Include details about the product, software, and issue you are seeking help with 

• Do not repost or duplicate existing messages in any area of the Community 

• Do not promote, spam, or advertise your offerings to other members 

Be Inclusive 

We come from different places and experiences, but together we can make this community a safe place for all. 

• Keep dialogue constructive 

• Reply with useful and positive comments 

• Be kind and help all members feel comfortable asking and responding to questions 

Be Responsible 

Use common sense and good judgment when posting and interacting with community members. 

• Do not share sensitive information or materials marked as company confidential or internal-use only. Just like social media, Community is visible to anyone!  

• Do not share anything that would violate any contractual agreements, non-disclosure agreements, copyrights, trademarks, patents, or other intellectual property that does not belong to you. 

• Do not make speculative comments about product plans, pricing, expansion sites, legal disputes, or financial performance.  

Be Helpful 

This community is a place for you to share your voice with Equinix. Encourage others to do the same. 

• Show your appreciation by thanking helpful members and giving kudos 

• If you found an answer to your question, give back to the Community by posting an update to your question 

• Speak up if you feel unsafe or witness a violation of these guidelines by emailing community@equinix.com directly. We will address your concern confidentially. 

If you have any questions, comments, or feedback about our community, let us know. 
-Your Equinix Community Team