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How do I contact Equinix Customer Support?
What's the best way to reach out to Customer Support?
ShannonAnswer
Community Manager
Aug 3, 2022 6:38 PM UTC
Happy to help guide you.
The Equinix Customer Support team is available 24x7x365. Services include:
- Support for tickets
- General inquiries and requests
- Trouble ticket escalations
- Ticket opening and onsite IBX work request assistance
- Ticket status checks
- Shipment and work visit scheduling
Here are the available support options:
- Equinix Customer Portal: Manage your account through the Equinix Customer Portal