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Community Manager
April 21, 2025

How to Open a Support Case in the Equinix Customer Portal

  • April 21, 2025
  • 0 replies
  • 268 views

In this video, we'll show you how to open a Support Case in the Equinix Customer Portal. In under a minute, you'll learn where the Support Icon is located, how to fill out the Support Case form, and where to track your Support Case after it's submitted.

Head to the Equinix Customer Portal if you'd like to submit a Support Case: https://customerportal.equinix.com/