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API_User
Employee
April 25, 2019
Solved

Order Notification

After I submit an order through API, do I get a notice about the ETA?
Upon the completion of my order, do I get a notification?

API_UserAnswer
Employee
January 11, 2022

You may also retrieve the status from the GET Order endpoint: https://developer.equinix.com/dev-docs/ecp/api-reference/orders-v2#get-orders-orderid

Possible values are:

  • RECEIVED - Order is entered, booked, or submitted in the system.
  • IN_PROGRESS - Order fulfillment is in progress, or order is in-between status change.
  • ON_HOLD - Order is on hold. Further action may be required from Equinix or customer before order can be fulfilled.
  • CLOSED - Order is fulfilled and closed.
  • CANCELLED - Order is cancelled.
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2 replies

API_UserAuthor
Employee
January 10, 2022
Hi there,
Equinix currently do not provide information on order's ETA. Order notifications are being sent whenever there is an update on it's status. They can be accessed via Equinix Customer Portal (ECP)
API_UserAuthorAnswer
Employee
January 11, 2022

You may also retrieve the status from the GET Order endpoint: https://developer.equinix.com/dev-docs/ecp/api-reference/orders-v2#get-orders-orderid

Possible values are:

  • RECEIVED - Order is entered, booked, or submitted in the system.
  • IN_PROGRESS - Order fulfillment is in progress, or order is in-between status change.
  • ON_HOLD - Order is on hold. Further action may be required from Equinix or customer before order can be fulfilled.
  • CLOSED - Order is fulfilled and closed.
  • CANCELLED - Order is cancelled.
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