Developer & APIs

Hi,I'm trying to encode my password before calling the authentication API but it appears that the encoded password is incorrect or is not recognized by Equinix. I tried multiple online generators but nothing works, please advise.

Hello,I'd like to know more about the sandbox environment and what is the difference between the sandbox and playground environment and also how I can access it?

I recevved the above error while trying to add a workvisit request. I'm doing some integration testing and trying to perform some negative tests so my software is able to report failures accurately.The error in itself is not really very informative so if anyone else who has seen this knows the cause I'd love to know! { "errors": [ { "code": "EQX-161-403", "message": "Insufficient permission to access the resource or invoke the request." } ], "ticketId": "190806075245093" }

Hi Mohit,I have successfully accessed my sandbox and have been attempting to send some workvisit requests.Needless to say I am experiencing a number of issues. Mostly I can get around these but there’s an odd one I am blocked with.Maybe you can help me to work out what might be the issue ?Received an error : { "errors": [ { "code": "EQX-161-403", "message": "Insufficient permission to access the resource or invoke the request." } ], "ticketId": "190801140754602" } I’m not sure what this error means but I definitely is preventing me from receiving any sensible responses. Are you able to assist? Best regards,

Hello, My OAuth 2.0 (Authentication) API call is failing, did something change? 

Hello,There appears to be a mismatch between the username I am sending in my request payload for OAuth 2.0 authentication and the response I am getting from Equinix. Can someone tell me what am i doing wrong here?

I have been testing several API for the customer portal. So far all seem to work except for the assets api. I get the error "You are not authorized to access the api". How do I get authorization?

I'm trying to use the Workvisit_v1 API endpoint. When I submit the request it goes through fine but the timestamps for startDateTime and endDateTime appear to be modified when they are displayed in the Equinix portal. What format should these timestamps be submitted in? GMT?

Hi, I am unable to delete my device, can anyone tell me why?

We would like to request permissions to the ECP APIS. Is there anything else required to enable this for our cages and cabinets?

Access denied only when trying to get Power Data through API

how we can check if there will be any API’s maintenance or activity related to API. Can we see this in ECX portal?

Could you please explain the API Workflow of “Connecting to Myself” use case for creating VC.

I have a Portal Login. How can I access playground on Developer Portal? Should I register to Plaground?

I am Equinix Customer. How can I enable myself Production Developer Portal Access?

Kindly share an example of rejecting a connection with the PATCH /ecx/v3/l2/connections/{connId} API call?

I have multiple Equinix user logins from different Accounts. I noticed that on a Developer Portal, Under a given App, Consumer Key and Secret Key is same for all existing multiple user logins .Does this have any impact on API Operations as we have the same keys? How do we differenciate operations?

I am seeing a new option called 'Sanbox' while creating MyApps. What is Sandbox?

When I use grant_type as client_credential in my oauth API, I am no longer getting refresh token in response. This has broken my integration. I don't know how to refresh my access token when it expires after 60 mins

After switching to client_credential flow, my refresh token integration is no longer working. Please help!

Equinix has two way of integrating APIs: Playground environment, https://developer.equinix.com/playground/access -> Can register and experience Equinix Mock API’s (Request and Response). No Developer Portal permission required. Production environment, https://developer.equinix.com/ -> To experience API’s on Production Environment, Requires Developer Portal Login. If you are interested, Please share your company’s Account name/Account number that is tied up with Equinix, So that we can help you to process the access request.

Given the TTL of access token is 60 minutes, what will happen that another access token was generated before the previous one expired? The scenarior could be that two different threads are running independently, one thread created one access token for calling APIs. 5 minute later, the other thread created another access token without knowing there already had access token created. Will both access token valid at the same time? Assuming both threads are under the same user credentials or from the same user accound.

How to place an order for Smart Hands with API? Details and links will be appreicated!

When I create an order through API, how do I go about checking the order status? Things like, in queue, or waiting for validation, or complete, etc.?

How to obtain site entry and access using API?