Community

Hello,I have been reading the ECXF API documentation and I noticed that both "ECX" and "ECXF" abbreviations are used in the V3 APIs migration section. Are ECX and ECXF two separate products?

Hello, May I know the capabilities and limitations of sandbox environment and how close is it to the production environment?

We are looking to find out utilization stats for specific ECX virtual ports over given duration say for last 1 week and cost associated with data transfer. Is there any API Available to retrieve this Information?

Hi, We noticed that some APIs aren't available in the sandbox but only in production of the Equinix API. Do we have a way to test this? These APIs seem to be available in the playground-zone These works on Prod but not sandbox: list userports list metros list buyer/connections For example: curl -X GET "$url/ecx/v3/l2/common/metros" -H "accept: application/json" -H "Authorization: Bearer $token" {"fault":{"faultstring":"Invalid API call as no apiproduct match found","detail":{"errorcode":"keymanagement.service.InvalidAPICallAsNoApiProductMatchFound"}}}% curl -X GET "$url/ecx/v3/port/userport" -H "accept: application/json" -H "Authorization: Bearer $token"{"fault":{"faultstring":"Invalid API call as no apiproduct match found","detail":{"errorcode":"keymanagement.service.InvalidAPICallAsNoApiProductMatchFound"}}}% curl -X GET "$url/ecx/v3/l2/buyer/connections" -H "accept: application/json" -H "Authorization: Bearer $token"{"fault":{"faultstring":"Invalid API call as no apiproduct match

Hi,I got a decent idea of the Equinix sandbox environment from this post https://developer.equinix.com/forum/sand-box-how-use but I'd like to know how to migrate from Sandbox to production once I have completed development.Would the same credentials work?

Hi, I would like to know whether Equinix Authentication incorporates TLS or SSL in addition to usernames, passwords, client id, and client secrets? If yes, what TLS versions are supported?

I'm having error code S1003, saying that my account has been locked. What happened and needs to be done?

Hi, I'm receiving "The system had encountered an unexpected problem and we are tracking it with error code." error when attempting to post work visits or retrieve location details. I'm using correct credentials and the correct bearer token but there seems to be an issue with any request I make to the sandbox API. https://sandboxapi.equinix.com/v1/orders/workvisit/locations?detail=true   { "serviceDetails": { "schedule": { "endDateTime": "2020-01-20T15:54:04+00:00", "startDateTime": "2020-01-20T14:54:04+00:00" }, "visitors": [ { "company": "xxxxxxx", "firstName": "[Test]NTTS01", "lastName": "[Test]NTTS01" }, { "lastName": "person", "firstName": "A", "company": "A corp" } ] }, "contacts": [ { "contactType": "NOTIFICATION", "userName": "xxxxxxx

Which API call should one use to retrieve datacenter visit history?

Hi everyone, I'm trying to create an Azure Express Route connection and when I try to send my POST request body: { "primaryName": "TestName-PRI", "primaryPortUUID": "abcdefghijklmonopqrustuvwxyz", "primaryVlanSTag": 511, "profileUUID": "abcdefghijklmonopqrustuvwxyz", "authorizationKey": "abcdefghijklmonopqrustuvwxyz", "speed": 100, "speedUnit": "MB", "notifications": "abcdefghijklmonopqrustuvwxyz", "sellerRegion": "ADAD", "sellerMetroCode": "xx", "secondaryName": "TestName-SEC", "secondaryPortUUID": "abcdefghijklmonopqrustuvwxyz", "secondaryVlanSTag": 511, "namedTag": "Microsoft", "primaryZSideVlanCTag": "###", "secondaryZSideVlanCTag": "###" } Obviously I will not post content with real data from my company so I filled it in with dummy data. I keep getting back the following error: [ { "errorCode": "IC-LAYER2-401", "errorMessage": "Json syntax error,Please check request body", "moreInfo": "Ple

Hi,I'm trying to filter my connections using my azure express route service key, but I don't think Equinix has the feature?

I'm currently getting a 400 response without any sort of indication of what the problem may be. Here is an example request that I am sending with some information redacted: { "ibxLocation": { "cages": [ { "cage": "AM2:1234", "accountNumber": "1234" } ], "ibx": "AM2" }, "customerReferenceNumber": null, "serviceDetails": { "estimatedDateTime": "2019-07-27T00:00:00+00:00", "shipmentDetails": { "noOfBoxes": 3, "trackingNumber": [ "123123123" ], "inboundType": "CARRIER", "description": null, "carrierName": "UPS" } }, "contacts": [ { "contactType": "NOTIFICATION", "userName": "test@test.com", "name": "First Last" }, { "contactType": "ORDERING", "userName": "test@test.com", "name": "Fir

Hi,I'm trying to encode my password before calling the authentication API but it appears that the encoded password is incorrect or is not recognized by Equinix. I tried multiple online generators but nothing works, please advise.

Hello,I'd like to know more about the sandbox environment and what is the difference between the sandbox and playground environment and also how I can access it?

I recevved the above error while trying to add a workvisit request. I'm doing some integration testing and trying to perform some negative tests so my software is able to report failures accurately.The error in itself is not really very informative so if anyone else who has seen this knows the cause I'd love to know! { "errors": [ { "code": "EQX-161-403", "message": "Insufficient permission to access the resource or invoke the request." } ], "ticketId": "190806075245093" }

Hi Mohit,I have successfully accessed my sandbox and have been attempting to send some workvisit requests.Needless to say I am experiencing a number of issues. Mostly I can get around these but there’s an odd one I am blocked with.Maybe you can help me to work out what might be the issue ?Received an error : { "errors": [ { "code": "EQX-161-403", "message": "Insufficient permission to access the resource or invoke the request." } ], "ticketId": "190801140754602" } I’m not sure what this error means but I definitely is preventing me from receiving any sensible responses. Are you able to assist? Best regards,

Hello, My OAuth 2.0 (Authentication) API call is failing, did something change? 

Hello,There appears to be a mismatch between the username I am sending in my request payload for OAuth 2.0 authentication and the response I am getting from Equinix. Can someone tell me what am i doing wrong here?

I have been testing several API for the customer portal. So far all seem to work except for the assets api. I get the error "You are not authorized to access the api". How do I get authorization?

I'm trying to use the Workvisit_v1 API endpoint. When I submit the request it goes through fine but the timestamps for startDateTime and endDateTime appear to be modified when they are displayed in the Equinix portal. What format should these timestamps be submitted in? GMT?

Hi, I am unable to delete my device, can anyone tell me why?

We would like to request permissions to the ECP APIS. Is there anything else required to enable this for our cages and cabinets?

Access denied only when trying to get Power Data through API

how we can check if there will be any API’s maintenance or activity related to API. Can we see this in ECX portal?

Could you please explain the API Workflow of “Connecting to Myself” use case for creating VC.