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Hey there, I need help! I tried to use API and create a POST REST API request to raise a Work Visit request to Equinix. but unfortunately returned the EQX-161-403 errors. Please kindly help, no idea what this error message means and how to fix this error. Here's the error message from my PowerShell script: $workvisit = invoke-restmethod -uri "https://api.equinix.com/v1/orders/workvisit" -method POST -Headers $postParams -body $postParamsWVJson -ContentType "application/json"invoke-restmethod : {"errors":[{"code":"EQX-161-403","message":"Contacts (with userName) should be Active and Approved"}],"ticketId":"201030030XXXXXX"} Here's my PowerShell script: $postParams = @{}$postParams.Authorization="Bearer " + $token.access_token$location = invoke-restmethod -uri "https://api.equinix.com/v1/orders/workvisit/locations" -method GET -Headers $postParams -ContentType "application/json"$location2= invoke-restmethod -uri "https://api.equinix.com/v1/retrieve-orders/locations" -method GET -Hea

Hi, I would like to check if there is any rate limit on OAuth API?

Hi,I am not a developer but I am very familiar with Equinix portals (ECX and ECP) and now I'd like to try out your APIs before recommending to my development team to proceed with the integration. Where do I start, any advice?

Can I create L3 connections through the API? I can only see L2 connections in the API documentationRegards

Is there any way to increase or decrease speed value and speed unit of an existing connection and without recreating the connection? In the documentation it says PATCH method for /ecx/v3/l2/connections/{uuid} only accepts AccessKey, SecretKey paramsThanks.

Hello,I'd like to know how often do you synchronize your sandbox environment with production environment?

Hi, How often does the port statistics/utilization data get updated as I want to poll the values based on those intervals?

Hello, A few questions for API access and usage. Please can you give me the interval of query for your different levels (power/temperature/etc...). I want to configure a prob who will call your API every x minutes according to your granularity. What is the maximum query per second on the API? Did you have a limitation with token creation (quantity / over time / other)? Are there plans to have the possibility to stream data to an endpoint, I see specific endpoint like GCP/AWS/Azure but what if I want to have my own endpoint? Thanks for your answers,

For same user and account, I am getting Error for different IBX with status code 3001 and message Permission Denied

I'm getting the following error for my work visit requests:You don't have permission to access this cabinetI've checked the list that I am sending against the list that is returned via the getLocation endpoint (https://developer.equinix.com/catalog/workvisitv1).Is there any way to determine which cabinet is causing this issue? I have the full payload that I am sending available upon request.Thanks,Dustin

Hello,I have been reading the ECXF API documentation and I noticed that both "ECX" and "ECXF" abbreviations are used in the V3 APIs migration section. Are ECX and ECXF two separate products?

Hello, May I know the capabilities and limitations of sandbox environment and how close is it to the production environment?

We are looking to find out utilization stats for specific ECX virtual ports over given duration say for last 1 week and cost associated with data transfer. Is there any API Available to retrieve this Information?

Hi, I would like to know whether Equinix Authentication incorporates TLS or SSL in addition to usernames, passwords, client id, and client secrets? If yes, what TLS versions are supported?

I'm having error code S1003, saying that my account has been locked. What happened and needs to be done?

Hi, I'm receiving "The system had encountered an unexpected problem and we are tracking it with error code." error when attempting to post work visits or retrieve location details. I'm using correct credentials and the correct bearer token but there seems to be an issue with any request I make to the sandbox API. https://sandboxapi.equinix.com/v1/orders/workvisit/locations?detail=true   { "serviceDetails": { "schedule": { "endDateTime": "2020-01-20T15:54:04+00:00", "startDateTime": "2020-01-20T14:54:04+00:00" }, "visitors": [ { "company": "xxxxxxx", "firstName": "[Test]NTTS01", "lastName": "[Test]NTTS01" }, { "lastName": "person", "firstName": "A", "company": "A corp" } ] }, "contacts": [ { "contactType": "NOTIFICATION", "userName": "xxxxxxx

Which API call should one use to retrieve datacenter visit history?

Hi,I'm trying to filter my connections using my azure express route service key, but I don't think Equinix has the feature?

Hi,I'm trying to encode my password before calling the authentication API but it appears that the encoded password is incorrect or is not recognized by Equinix. I tried multiple online generators but nothing works, please advise.

Hello,I'd like to know more about the sandbox environment and what is the difference between the sandbox and playground environment and also how I can access it?

Hi Mohit,I have successfully accessed my sandbox and have been attempting to send some workvisit requests.Needless to say I am experiencing a number of issues. Mostly I can get around these but there’s an odd one I am blocked with.Maybe you can help me to work out what might be the issue ?Received an error : { "errors": [ { "code": "EQX-161-403", "message": "Insufficient permission to access the resource or invoke the request." } ], "ticketId": "190801140754602" } I’m not sure what this error means but I definitely is preventing me from receiving any sensible responses. Are you able to assist? Best regards,

Hello, My OAuth 2.0 (Authentication) API call is failing, did something change? 

Hello,There appears to be a mismatch between the username I am sending in my request payload for OAuth 2.0 authentication and the response I am getting from Equinix. Can someone tell me what am i doing wrong here?

I'm trying to use the Workvisit_v1 API endpoint. When I submit the request it goes through fine but the timestamps for startDateTime and endDateTime appear to be modified when they are displayed in the Equinix portal. What format should these timestamps be submitted in? GMT?

Hi, I am unable to delete my device, can anyone tell me why?