APIs
43 TopicsInconsistent monetary information for Japan via Billing v2 API
Hi, we have a presence in different Equinix data centers and retrieve billing information via the Billing v2 API. We observed that the information we obtain for the Japan invoice (and that one only) has inconsistent (dare I say wrong?) tax amount values across time: For invoices from 2024-02 (oldest I have) until 2024-05 (which is not downloadable anymore due to the 12 month limit but I have a local copy) the Japanese line items behave exactly like all others we can observe, namely: non-zero taxAmount (10% of recurringAmount) and recurringAmount + taxAmount = totalAmount. For invoices from 2024-06 until 2024-08 (both in the snapshot I had from a few months ago and the one I just took now) the Japanese line items now still has a non-zero taxAmount (10% of recurringAmount) but totalAmount = recurringAmount. Checking a few entries we saw that the netAmount is the same as in previous entries which makes me assume that the totalAmount does not include any tax amount. For invoices from 2024-09 onward the Japanese line items now all have taxAmount = 0 and totalAmount = recurringAmount. This means that we are unable to obtain any tax information from the invoice other than assuming that the 10% applies to all line items. Furthermore, this data is inconsistent with the reality that there is tax to be paid. Could you explain why the data is so inconsistent, changing multiple times withing a few months? Could you also explain why the data for invoices since 2024-06 is inconsistent with the reality? Is there any resource where changes in the API are documented and where I could have learned about these changes? What can we expect moving forward? Should we expect the data to change again, hopefully to be correct again as it was pre 2024-06? Thanks JonasSolved64Views0likes3CommentsBilling v2 API deprecation?
Hello, today I noticed that on the API documentation overview page it says that the Billing_v2 API is Deprecated. I can't find any further information on that and also noticed that, in contrast to the WorkVists_v1 API which is marked in the same way, no deprecation information can be found on the actual documentation page. Would you be able to provide some more information on the deprecation or links to where I can find it? I'm especially interested in whether this API is actually going to be disabled in the future and if there's any alternative to obtain invoice information programmatically and machine-readable. Thanks, JonasSolved96Views1like3CommentsDo not notify via email after scheduled report is generated
Hi, I'm using the reports v1 API to generate ONE_TIME reports and every time the report is finished, I get an email telling me as much. However, I want to prevent this email from going out every time. I've figured out that I can use the parameters array with name notifyEmails to add additional emails that should be notified but I can't seem to be able to remove the email tied to my account. Is there any way to achieve what I want?153Views0likes4CommentsNot able to use Equinix API, giving error - error:0A000438:SSL routines::tlsv1 alert internal error
when I am trying below command from my server curl -v https://api.equinix.com its giving below error error:0A000438:SSL routines::tlsv1 alert internal error It was working fine earlier. I am using below APIs for validating Azure Key https://api.equinix.com/fabric/v4/connections/validate But now even authentication API is also not working1KViews1like2CommentsSmart Hands ticket api
Hello guys, I am new in using curl and I have a qeustion. How it looks the final example autharization form + get smart hands type. curl -X POST 'https://api.equinix.com/oauth2/v1/token' -H "content-type: application/json" -d '{ "grant_type": "client_credentials", "client_id": "ABCDE12345", "client_secret": "FGHIJ67890" }' and curl -X GET "https://api.equinix.com/v1/orders/smarthands/types" -H "content-type: application/json" -H "authorization: Bearer qwErtYxxxxxxxcdefGHI" I don't understand how to combine these two example in one and why I have to use second time -H "authorization: Bearer qwErtY8zyW1abcdefGHI"Solved2KViews0likes1CommentPermissons Issue
I recevved the above error while trying to add a workvisit request. I'm doing some integration testing and trying to perform some negative tests so my software is able to report failures accurately. The error in itself is not really very informative so if anyone else who has seen this knows the cause I'd love to know! { "errors": [ { "code": "EQX-161-403", "message": "Insufficient permission to access the resource or invoke the request." } ], "ticketId": "190806075245093" }6.4KViews0likes9CommentsUnable to filter using "dateRange" for OrderHistory_v1
When filtering with dateRange on the OrderHistory_v1 API i get a statusCode 400 returned. Other filters work fine for me and return expected results I am using the following payload { "filters": { "dateRange": [ "PAST_7_DAYS" ] } } The errors I receive are: code: "EQX-171-1212" path: "/filters/dateRange" message: "instance value (%s) not found in enum (possible values: %s) PAST_7_DAYS" Thank you in advance2.1KViews0likes1CommentUser API access not working in Prod
Getting this error: { "errors": [ { "code": "403", "message": "You are not authorized to access the api" } ] } when trying to query /v1/users, what specific permission is required? I'm not a master admin, but all the other APIs works for me.2.1KViews0likes1Commentsandbox api: "Error in getting user's profile"
I requested a bearer token ... no problem. As I try to get the userport with that valid bearer token, I get an error. Did I miss something ? Do I need an extra acceptance from our account manager to use my account in the sandbox ? my curl request: curl -ki --request GET \ --url https://sandboxapi.equinix.com/ecx/v3/port/userport \ --header 'accept: application/json' \ --header 'authorization: Bearer ' \ --header 'content-type: application/json' the http response: HTTP/1.1 500 Internal Server Error with this error body: {"errorCode":"IC-USR-014-01","errorMessage":"Error in getting user's profile"}3.3KViews0likes3Comments