Forum Discussion
sandbox api: "Error in getting user's profile"
I requested a bearer token ... no problem.
As I try to get the userport with that valid bearer token, I get an error. Did I miss something ?
Do I need an extra acceptance from our account manager to use my account in the sandbox ?
my curl request:
curl -ki --request GET \
--url https://sandboxapi.equinix.com/ecx/v3/port/userport \
--header 'accept: application/json' \
--header 'authorization: Bearer ' \
--header 'content-type: application/json'
the http response:
HTTP/1.1 500 Internal Server Error
with this error body:
{"errorCode":"IC-USR-014-01","errorMessage":"Error in getting user's profile"}
- playground is working, sandbox does not.
Maybe the sandbox is not working ? - Hi there,
Could you please confirm that you can access this API in the Production environment? If you're able to access this API in the Production environment, I'd suggest you send a mail to api-support@equinix.com with your username for detailed analysis.
-Equinix Developer Community - Thank's, production works.
I tried to contact the support team via the contact us form.
https://developer.equinix.com/contact-us
