Forum Discussion

API_User's avatar
API_User
Level 9
4 years ago

sandbox api: "Error in getting user's profile"

I requested a bearer token ... no problem.

As I try to get the userport with that valid bearer token, I get an error. Did I miss something ?

Do I need an extra acceptance from our account manager to use my account in the sandbox ?

my curl request:

curl -ki --request GET \ 
--url https://sandboxapi.equinix.com/ecx/v3/port/userport \
--header 'accept: application/json' \
--header 'authorization: Bearer ' \
--header 'content-type: application/json'

the http response:

HTTP/1.1 500 Internal Server Error

with this error body:

{"errorCode":"IC-USR-014-01","errorMessage":"Error in getting user's profile"}

 

  • playground is working, sandbox does not.
    Maybe the sandbox is not working ?
  • Hi there,
    Could you please confirm that you can access this API in the Production environment? If you're able to access this API in the Production environment, I'd suggest you send a mail to api-support@equinix.com with your username for detailed analysis.

    -Equinix Developer Community