Forum Discussion

ccigas's avatar
ccigas
Level 1
7 months ago

Error 503 Shipments v1 Pending Storage

Recently I have been having issues with the Shipments v1 endpoint for pending storage (https://api.equinix.com/v1/orders/shipment/pendingStorage), receiving 503 service unavailable. Searching the ca...
Customer Portal APIs
  • stevemar's avatar
    stevemar
    7 months ago

    hey ccigas,

    I flipped through the API docs and found a section that referenced error 503: https://developer.equinix.com/dev-docs/ecp/error-handling/503 

    It seems the error is caused by a temporary overload or scheduled maintenance and the recommendation is to try again after a few minutes - any luck there?

    Are you able to share how you're doing the API call here (with any sensitive info removed of course)? (if it's a cURL call or something else)

stevemar's avatar
stevemar
Community Manager
7 months ago

hey ccigas,

I flipped through the API docs and found a section that referenced error 503: https://developer.equinix.com/dev-docs/ecp/error-handling/503 

It seems the error is caused by a temporary overload or scheduled maintenance and the recommendation is to try again after a few minutes - any luck there?

Are you able to share how you're doing the API call here (with any sensitive info removed of course)? (if it's a cURL call or something else)

  • ccigas's avatar
    ccigas
    Level 1
    7 months ago

    Thanks for responding! I was OOO since I posted this. I checked everything out today and I am no longer seeing 503 when we get an unannounced shipment in, so safe to say it was down for maintenance or the overload like you mentioned. Thank you!