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Jantzen
Equinix Employee
3 years ago
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How do I modify or cancel a Smart Hands order?

How do I modify or cancel a Smart Hands order?
Colocation
Smart Hands
  • Jantzen's avatar
    Jantzen
    4 years ago

    No, Network Edge devices have built in integrations to Equinix Connect and Equinix Fabric so there is no need for Cross Connects and there is no need for an installation/turn-up call.

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Jantzen
Equinix Employee
3 years ago
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You can view the status of your Smart Hands orders on the Equinix Customer Portal (ECP).

Modify / Cancel an Order

Make changes to an existing order using the pencil icon on the right side of the dashboard.

 

 

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How do I modify or cancel a Smart Hands order?

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How do I modify or cancel a Smart Hands order?

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You can view the status of your Smart Hands orders on the Equinix Customer Portal (ECP).

\n

Modify / Cancel an Order

\n

Make changes to an existing order using the pencil icon on the right side of the dashboard.

\n

\n

 

\n

\n

 

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You can view the status of your Smart Hands orders on the Equinix Customer Portal (ECP).

\n

Modify / Cancel an Order

\n

Make changes to an existing order using the pencil icon on the right side of the dashboard.

\n

\n

 

\n

\n

 

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inline-flex;\n}\n\n.eq-icon-fortress:before {\n content: \"\\e909\";\n}\n\n.footer-container .footer-content .footer-link .copyright-text {\n color: #bdc1ca;\n font-size: 15px;\n line-height: 20px;\n margin-right: 18px;\n text-align: center;\n}\n\n.linklist-container {\n display: inline-flex;\n}\n\n.linklist-container a {\n text-decoration: underline;\n}\n\n.link-list.linklist-cookie {\n display: inline-flex;\n}\n\n.link-list__ul {\n display: inline-flex;\n}\n\n.link-list__li {\n margin-right: 18px;\n font-size: 14px;\n font-weight: 400;\n}\n\n.link-list__a:hover {\n text-decoration: underline;\n}\n\n.social-media {\n display: flex;\n justify-self: center;\n}\n\n.social-media li {\n font-size: 18px;\n display: block;\n}\n\n.social-media .fa,\n.social-media a {\n font-size: 1rem;\n line-height: 2.75rem;\n}\n\n.links {\n text-align: center;\n}\n\n.links>span {\n color: #bdc1ca;\n margin-right: 18px;\n white-space: nowrap;\n}\n\n.link-list.linklist-cookie {\n display: block;\n text-align: 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.footer-container .footer-content .footer-link {\n margin: 0;\n display: block;\n width: 100%;\n text-align: center;\n }\n\n .footer-container .footer-content .footer-link .text-link {\n margin: 20px 0;\n }\n}\n\n@media only screen and (max-width: 1024px) {\n\n .eq-lists.icon-list .fa,\n .list-item-text a {\n font-size: 16px;\n }\n\n .eq-lists.icon-list {\n margin-bottom: 20px;\n padding-left: 0;\n }\n\n .eq-lists.icon-list .contact-info {\n padding-right: 30px;\n }\n\n .footer-section:last-child {\n margin-bottom: 0;\n border-bottom: none;\n }\n\n .footer-section.about-us h3,\n .footer-stay-connected h3 {\n padding-bottom: 18px;\n margin: 0;\n font-family: \"Nexa Text Extra Bold\";\n }\n}\n\n.fa-envelope:before,\n.fa-phone:before,\n.fa-rss:before,\n.fa-twitter:before,\n.fa-facebook:before,\n.fa-linkedin:before,\n.fa-youtube-play:before {\n font-family: \"FontAwesome\";\n font-style: normal;\n}\n\n.fa-youtube-play:before {\n content: \"\\f16a\";\n}\n\n.fa-rss:before {\n content: \"\\f09e\";\n}\n\n.fa-twitter:before {\n content: \"\\f099\";\n}\n\n.fa-facebook:before {\n content: \"\\f09a\";\n}\n\n.fa-linkedin:before {\n content: \"\\f0e1\";\n}\n\n.fa-envelope:before {\n content: \"\\f0e0\";\n}\n\n.fa-phone:before {\n content: \"\\f095\";\n}","texts":null,"defaults":{"config":{"applicablePages":[],"description":"This is footer description","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.Custom_Footer","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"CUSTOM","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"description":"This is footer description","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":{"css":".custom_widget_Custom_Footer_footer_paj9m_1 ul {\n list-style: none;\n}\n\n.custom_widget_Custom_Footer_footer_paj9m_1 a,\n.custom_widget_Custom_Footer_footer_paj9m_1 h2,\n.custom_widget_Custom_Footer_footer_paj9m_1 h3,\n.custom_widget_Custom_Footer_footer_paj9m_1 h4 {\n color: #fff;\n}\n\n.custom_widget_Custom_Footer_footer_paj9m_1 .custom_widget_Custom_Footer_footer-top-container_paj9m_12 a:hover,\n.custom_widget_Custom_Footer_footer_paj9m_1 .custom_widget_Custom_Footer_footer-bottom-container_paj9m_13 a:hover {\n color: #fff;\n text-decoration: none;\n}\n\n.custom_widget_Custom_Footer_footer-bottom-container_paj9m_13 .custom_widget_Custom_Footer_social-icons_paj9m_18 {\n display: flex;\n gap: 1.25rem;\n align-items: center;\n justify-content: center;\n}\n\n.custom_widget_Custom_Footer_footer_paj9m_1 .custom_widget_Custom_Footer_footer-top-container_paj9m_12 ul {\n padding-left: 0;\n margin-top: 0;\n}\n\n.custom_widget_Custom_Footer_footer-bottom-container_paj9m_13 .custom_widget_Custom_Footer_social-icons_paj9m_18 a {\n text-decoration: none;\n font-size: 1.125rem;\n}\n\n.custom_widget_Custom_Footer_custom_widget_Custom_Footer_footer-content_paj9m_35 {\n padding-bottom: 0.625rem;\n}\n\n.custom_widget_Custom_Footer_footer_paj9m_1 {\n background-color: #2d323d;\n color: white;\n}\n\n.custom_widget_Custom_Footer_footer-content_paj9m_44.custom_widget_Custom_Footer_fat-box_paj9m_44 {\n padding: 4.5rem 2.8125rem;\n}\n\n.custom_widget_Custom_Footer_footer-content_paj9m_44.custom_widget_Custom_Footer_fat-box_paj9m_44 {\n display: flex;\n}\n\n.custom_widget_Custom_Footer_footer-section_paj9m_52.custom_widget_Custom_Footer_about-us_paj9m_52 {\n padding-bottom: 1.6875rem;\n}\n\n.custom_widget_Custom_Footer_footer-section_paj9m_52.custom_widget_Custom_Footer_about-us_paj9m_52 h3,\n.custom_widget_Custom_Footer_footer-stay-connected_paj9m_57 h3 {\n font-size: 2.5rem;\n padding-bottom: 1.6875rem;\n}\n\n.custom_widget_Custom_Footer_footer-section_paj9m_52.custom_widget_Custom_Footer_about-us_paj9m_52 p {\n font-size: 1.125rem;\n}\n\n.custom_widget_Custom_Footer_footer-section_paj9m_52 p,\n.custom_widget_Custom_Footer_footer-section_paj9m_52 ul,\n.custom_widget_Custom_Footer_footer-contact_paj9m_68 p {\n font-size: 0.875rem;\n line-height: 1.6;\n}\n\n.custom_widget_Custom_Footer_footer-section_paj9m_52 ul {\n list-style-type: none;\n padding: 0;\n display: flex;\n flex-direction: column;\n}\n\n.custom_widget_Custom_Footer_footer-section_paj9m_52 ul li {\n margin-right: 1.125rem;\n padding-bottom: 0.875rem;\n}\n\n.custom_widget_Custom_Footer_footer-section_paj9m_52 a {\n color: white;\n text-decoration: none;\n transition: color 0.3s;\n}\n\n.custom_widget_Custom_Footer_footer-contact_paj9m_68 {\n margin-top: 1.875rem;\n}\n\n.custom_widget_Custom_Footer_footer-contact_paj9m_68 p {\n font-size: 1rem;\n}\n\n.custom_widget_Custom_Footer_footer-contact_paj9m_68 a {\n color: white;\n text-decoration: none;\n margin-right: 1.875rem;\n}\n\n.custom_widget_Custom_Footer_footer-contact_paj9m_68 a:hover {\n color: #00aaff;\n}\n\n.custom_widget_Custom_Footer_footer-contact_paj9m_68 span {\n margin-right: 0.3125rem;\n}\n\n.custom_widget_Custom_Footer_footer-bottom_paj9m_13 {\n border-top: 1px solid white;\n padding-top: 1.25rem;\n margin-top: 1.875rem;\n display: flex;\n justify-content: space-between;\n flex-wrap: wrap;\n}\n\n.custom_widget_Custom_Footer_footer-bottom_paj9m_13 p {\n font-size: 0.75rem;\n}\n\n.custom_widget_Custom_Footer_footer-bottom_paj9m_13 a {\n color: white;\n text-decoration: none;\n margin-right: 0.9375rem;\n}\n\n.custom_widget_Custom_Footer_footer-bottom_paj9m_13 a:hover {\n color: #00aaff;\n}\n\n@media (min-width: 992px) {\n .custom_widget_Custom_Footer_footer-container_paj9m_137 .custom_widget_Custom_Footer_footer-content_paj9m_44.custom_widget_Custom_Footer_fat-box_paj9m_44 .custom_widget_Custom_Footer_footer-stay-connected-container_paj9m_137 {\n flex: 0 0 41.66667%;\n max-width: 41.66667%;\n }\n\n .custom_widget_Custom_Footer_footer-container_paj9m_137 .custom_widget_Custom_Footer_footer-content_paj9m_44.custom_widget_Custom_Footer_fat-box_paj9m_44 .custom_widget_Custom_Footer_footer-fat-links-container_paj9m_142 {\n flex: 0 0 50%;\n max-width: 50%;\n }\n\n .custom_widget_Custom_Footer_footer-empty-column_paj9m_147 {\n flex: 0 0 8.33333%;\n max-width: 8.33333%;\n }\n\n .custom_widget_Custom_Footer_footer-container_paj9m_137 .custom_widget_Custom_Footer_footer-content_paj9m_44.custom_widget_Custom_Footer_fat-box_paj9m_44 .custom_widget_Custom_Footer_footer-stay-connected-container_paj9m_137 .custom_widget_Custom_Footer_footer-stay-connected_paj9m_57 .custom_widget_Custom_Footer_contact-list_paj9m_152 {\n align-items: flex-start;\n }\n}\n\n@media (min-width: 768px) {\n .custom_widget_Custom_Footer_footer-container_paj9m_137 .custom_widget_Custom_Footer_footer-content_paj9m_44.custom_widget_Custom_Footer_fat-box_paj9m_44 .custom_widget_Custom_Footer_footer-fat-links-container_paj9m_142 .custom_widget_Custom_Footer_footer-fat-links_paj9m_142 {\n flex-direction: row !important;\n }\n}\n\n.custom_widget_Custom_Footer_footer-container_paj9m_137 .custom_widget_Custom_Footer_footer-content_paj9m_44.custom_widget_Custom_Footer_fat-box_paj9m_44 .custom_widget_Custom_Footer_footer-stay-connected-container_paj9m_137 .custom_widget_Custom_Footer_footer-stay-connected_paj9m_57 .custom_widget_Custom_Footer_contact-list_paj9m_152 {\n display: flex;\n}\n\n.custom_widget_Custom_Footer_eq-lists_paj9m_167.custom_widget_Custom_Footer_icon-list_paj9m_167 {\n display: flex;\n}\n\n.custom_widget_Custom_Footer_eq-lists_paj9m_167.custom_widget_Custom_Footer_icon-list_paj9m_167 .custom_widget_Custom_Footer_fa_paj9m_44 {\n margin-right: 0.875rem;\n font-size: 1.25rem;\n}\n\n.custom_widget_Custom_Footer_eq-lists_paj9m_167.custom_widget_Custom_Footer_icon-list_paj9m_167 .custom_widget_Custom_Footer_contact-info_paj9m_176 {\n display: flex;\n padding-right: 2.5rem;\n padding-left: 0;\n}\n\n.custom_widget_Custom_Footer_list-item-text_paj9m_182 a {\n color: #fff;\n font-size: 1.125rem;\n text-decoration: none;\n}\n\n.custom_widget_Custom_Footer_footer-fat-links_paj9m_142 {\n display: flex;\n flex-wrap: wrap;\n justify-content: space-between;\n}\n\n.custom_widget_Custom_Footer_footer-fat-links_paj9m_142 .custom_widget_Custom_Footer_footer-section_paj9m_52:nth-child(2) {\n order: 2;\n}\n\n@media only screen and (max-width: 662px) {\n .custom_widget_Custom_Footer_footer-fat-links_paj9m_142 .custom_widget_Custom_Footer_footer-section_paj9m_52 {\n width: 50%;\n }\n}\n\n.custom_widget_Custom_Footer_footer-fat-links_paj9m_142 h3 {\n font-size: 1rem;\n padding-bottom: 1.6875rem;\n}\n\n.custom_widget_Custom_Footer_footer-container_paj9m_137 .custom_widget_Custom_Footer_footer-bottom-container_paj9m_13 {\n background-color: #000;\n}\n\n.custom_widget_Custom_Footer_footer-content_paj9m_44 {\n color: #fff;\n display: flex;\n margin: 0;\n}\n\n.custom_widget_Custom_Footer_footer-content_paj9m_44.custom_widget_Custom_Footer_slim-box_paj9m_219 {\n display: flex;\n align-items: center;\n justify-content: space-between;\n padding: 2.25rem 2.8125rem;\n}\n\n.custom_widget_Custom_Footer_footer-container_paj9m_137 .custom_widget_Custom_Footer_footer-content_paj9m_44 .custom_widget_Custom_Footer_footer-link_paj9m_226 {\n display: inline-block;\n margin-left: 4rem;\n margin-right: 4rem;\n align-self: center !important;\n}\n\n.custom_widget_Custom_Footer_footer-container_paj9m_137 .custom_widget_Custom_Footer_social-media-container_paj9m_234 {\n display: inline-flex;\n}\n\n.custom_widget_Custom_Footer_eq-icon-fortress_paj9m_238:before {\n content: \"\\e909\";\n}\n\n.custom_widget_Custom_Footer_footer-container_paj9m_137 .custom_widget_Custom_Footer_footer-content_paj9m_44 .custom_widget_Custom_Footer_footer-link_paj9m_226 .custom_widget_Custom_Footer_copyright-text_paj9m_242 {\n color: #bdc1ca;\n font-size: 0.9375rem;\n line-height: 1.25rem;\n margin-right: 1.125rem;\n text-align: center;\n}\n\n.custom_widget_Custom_Footer_linklist-container_paj9m_250 {\n display: inline-flex;\n}\n\n.custom_widget_Custom_Footer_linklist-container_paj9m_250 a {\n text-decoration: underline;\n}\n\n.custom_widget_Custom_Footer_link-list_paj9m_258.custom_widget_Custom_Footer_linklist-cookie_paj9m_258 {\n display: inline-flex;\n}\n\n.custom_widget_Custom_Footer_link-list__ul_paj9m_262 {\n display: inline-flex;\n}\n\n.custom_widget_Custom_Footer_link-list__li_paj9m_266 {\n margin-right: 1.125rem;\n font-size: 0.875rem;\n font-weight: 400;\n}\n\n.custom_widget_Custom_Footer_link-list__a_paj9m_272:hover {\n text-decoration: underline;\n}\n\n.custom_widget_Custom_Footer_social-media_paj9m_234 {\n display: flex;\n justify-self: center;\n}\n\n.custom_widget_Custom_Footer_social-media_paj9m_234 li {\n font-size: 1.125rem;\n display: block;\n}\n\n.custom_widget_Custom_Footer_social-media_paj9m_234 .custom_widget_Custom_Footer_fa_paj9m_44,\n.custom_widget_Custom_Footer_social-media_paj9m_234 a {\n font-size: 1rem;\n line-height: 2.75rem;\n}\n\n.custom_widget_Custom_Footer_links_paj9m_292 {\n text-align: center;\n}\n\n.custom_widget_Custom_Footer_links_paj9m_292>span {\n color: #bdc1ca;\n margin-right: 1.125rem;\n white-space: nowrap;\n}\n\n.custom_widget_Custom_Footer_link-list_paj9m_258.custom_widget_Custom_Footer_linklist-cookie_paj9m_258 {\n display: block;\n text-align: center;\n}\n\n@media only screen and (max-width: 469px) {\n .custom_widget_Custom_Footer_link-list__ul_paj9m_262 {\n display: block;\n padding-left: 0;\n margin-top: 1.25rem;\n }\n\n .custom_widget_Custom_Footer_link-list__ul_paj9m_262 li {\n margin-bottom: 0.625rem;\n }\n}\n\n@media screen and (min-width: 320px) and (max-width: 439px) {\n .custom_widget_Custom_Footer_eq-lists_paj9m_167.custom_widget_Custom_Footer_icon-list_paj9m_167 {\n display: block;\n }\n\n .custom_widget_Custom_Footer_contact-info_paj9m_176:nth-child(2) {\n margin-top: 0.9375rem;\n }\n}\n\n@media only screen and (max-width: 991px) {\n\n .custom_widget_Custom_Footer_footer-section_paj9m_52.custom_widget_Custom_Footer_about-us_paj9m_52 h3,\n .custom_widget_Custom_Footer_footer-stay-connected_paj9m_57 h3 {\n font-size: 2.1875rem;\n }\n\n .custom_widget_Custom_Footer_footer-section_paj9m_52.custom_widget_Custom_Footer_about-us_paj9m_52 p {\n font-size: 0.9375rem;\n }\n\n .custom_widget_Custom_Footer_footer-content_paj9m_44.custom_widget_Custom_Footer_fat-box_paj9m_44 {\n flex-direction: column-reverse;\n }\n\n .custom_widget_Custom_Footer_footer-stay-connected-container_paj9m_137,\n .custom_widget_Custom_Footer_footer-stay-connected_paj9m_57 {\n text-align: center;\n }\n\n .custom_widget_Custom_Footer_contact-list_paj9m_152.custom_widget_Custom_Footer_list_paj9m_182 {\n justify-content: center;\n }\n}\n\n@media (max-width: 768px) {\n .custom_widget_Custom_Footer_footer-container_paj9m_137 .custom_widget_Custom_Footer_footer-content_paj9m_44.custom_widget_Custom_Footer_slim-box_paj9m_219 {\n display: block !important;\n padding: 2.25rem 1.5625rem;\n }\n\n .custom_widget_Custom_Footer_footer-container_paj9m_137 .custom_widget_Custom_Footer_logo_paj9m_360 {\n display: block !important;\n text-align: center;\n }\n\n .custom_widget_Custom_Footer_footer-container_paj9m_137 .custom_widget_Custom_Footer_footer-content_paj9m_44 .custom_widget_Custom_Footer_footer-link_paj9m_226 {\n margin: 0;\n display: block;\n width: 100%;\n text-align: center;\n }\n\n .custom_widget_Custom_Footer_footer-container_paj9m_137 .custom_widget_Custom_Footer_footer-content_paj9m_44 .custom_widget_Custom_Footer_footer-link_paj9m_226 .custom_widget_Custom_Footer_text-link_paj9m_372 {\n margin: 1.25rem 0;\n }\n}\n\n@media only screen and (max-width: 1024px) {\n\n .custom_widget_Custom_Footer_eq-lists_paj9m_167.custom_widget_Custom_Footer_icon-list_paj9m_167 .custom_widget_Custom_Footer_fa_paj9m_44,\n .custom_widget_Custom_Footer_list-item-text_paj9m_182 a {\n font-size: 1rem;\n }\n\n .custom_widget_Custom_Footer_eq-lists_paj9m_167.custom_widget_Custom_Footer_icon-list_paj9m_167 {\n margin-bottom: 1.25rem;\n padding-left: 0;\n }\n\n .custom_widget_Custom_Footer_eq-lists_paj9m_167.custom_widget_Custom_Footer_icon-list_paj9m_167 .custom_widget_Custom_Footer_contact-info_paj9m_176 {\n padding-right: 1.875rem;\n }\n\n .custom_widget_Custom_Footer_footer-section_paj9m_52:last-child {\n margin-bottom: 0;\n border-bottom: none;\n }\n\n .custom_widget_Custom_Footer_footer-section_paj9m_52.custom_widget_Custom_Footer_about-us_paj9m_52 h3,\n .custom_widget_Custom_Footer_footer-stay-connected_paj9m_57 h3 {\n padding-bottom: 1.125rem;\n margin: 0;\n font-family: \"Nexa Text Extra Bold\";\n 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