Forum Discussion

API_User's avatar
API_User
Level 9
6 years ago

Order Notification

After I submit an order through API, do I get a notice about the ETA?
Upon the completion of my order, do I get a notification?

Customer Portal APIs
developer
  • API_User's avatar
    API_User
    3 years ago

    You may also retrieve the status from the GET Order endpoint: https://developer.equinix.com/dev-docs/ecp/api-reference/orders-v2#get-orders-orderid

    Possible values are:

    • RECEIVED - Order is entered, booked, or submitted in the system.
    • IN_PROGRESS - Order fulfillment is in progress, or order is in-between status change.
    • ON_HOLD - Order is on hold. Further action may be required from Equinix or customer before order can be fulfilled.
    • CLOSED - Order is fulfilled and closed.
    • CANCELLED - Order is cancelled.
  • API_User's avatar
    API_User
    Level 9
    3 years ago
    Hi there,
    Equinix currently do not provide information on order's ETA. Order notifications are being sent whenever there is an update on it's status. They can be accessed via Equinix Customer Portal (ECP)
  • API_User's avatar
    API_User
    Level 9
    3 years ago

    You may also retrieve the status from the GET Order endpoint: https://developer.equinix.com/dev-docs/ecp/api-reference/orders-v2#get-orders-orderid

    Possible values are:

    • RECEIVED - Order is entered, booked, or submitted in the system.
    • IN_PROGRESS - Order fulfillment is in progress, or order is in-between status change.
    • ON_HOLD - Order is on hold. Further action may be required from Equinix or customer before order can be fulfilled.
    • CLOSED - Order is fulfilled and closed.
    • CANCELLED - Order is cancelled.