Forum Discussion
Fail to get locations from Work Visit API
Hi all, this is the error I'm getting when calling /v1/orders/workvisit/locations
{
"errors": [
{
"code": "EQX-161-500",
"message": "The system had encountered ...
Hello there,
As you're already an API customer/user in Production and you're only getting this error in Sandbox environment, may I suggest you send a mail to api-support@equinix.com with your username for detailed analysis. Also, can i check the following:
Is this the first time you're calling an API in Sandbox environment?
Is the Production API calls made under the same username/account you're using to call Sandbox? (i.e. is the Production and Sandbox app created under the same account in developer platform)
-Equinix Developer Community
As you're already an API customer/user in Production and you're only getting this error in Sandbox environment, may I suggest you send a mail to api-support@equinix.com with your username for detailed analysis. Also, can i check the following:
Is this the first time you're calling an API in Sandbox environment?
Is the Production API calls made under the same username/account you're using to call Sandbox? (i.e. is the Production and Sandbox app created under the same account in developer platform)
-Equinix Developer Community
