accessibility
3 TopicsAccessibility features in the portal
Good afternoon, I wanted to share some feedback from visually impaired portal users. The current portal layout and structure does not work very well with screen-readers and can be difficult to follow. For example, the symbols on the left-hand menu are very small and do not have an obvious meaning. We do not get advanced notice of changes to the layout of the portal, for visually impaired users this is especially challenging as they do not have time to learn the new layout in advance of the change. What are your plans for developing better accessibility within the portal? Is this something we could have a conversation about? Thank you.1.6KViews6likes6CommentsWelcome! Meet the Group & Team Members
What is this group? Welcome to the Accessibility Improvements Group we have created this space for customers and partners to share any feedback on Equinix accessibility directly with us. We want this to be a safe space to share feedback to ensure we make our user-centered products easy to use, efficient and enjoyable for all users. If you are interested in providing any feedback on accessibility or hearing changes that might impact our accessibility users, please make sure to select the follow button to subscribe to group notifications. Meet the UX Team! The UX team is responsible for co-creating user centered products and services that are easy to use, efficient, and enjoyable. We believe that the Equinix user experience is a shared responsibility that happens at the intersection of business, technology and design. We work closely with other teams—such as product, engineering, and marketing—to ensure our work aligns with the overarching strategies while making it as delightful and easy to use as possible. Below in the comments, you’ll hear from each of the amazing team members who will be part of this group!157Views3likes5CommentsImprovement: Support Text added to ECP Header
Thanks to AbigailWelsh for your suggestion to update the support icon in ECP to include text. This improvement has been released and is live in ECP. If anything other items have come up since we last spoke, happy to hear more feedback!28Views1like0Comments