Which API to use for IBX Visit

[API_User]

Which API call should one use to retrieve datacenter visit history?

[API_User · Accepted solution]

Please use Equinix Customer Portal API --> Orders_History API ( https://api.equinix.com/v1/retrieve-orders) with product type filter "WORK_VISIT".

[API_User]

"Equinix Customer Portal API --> Orders_History API ( https://api.equinix.com/v1/retrieve-orders)" works indeed, thanks!

But unfortunately, it does only show at what time the order was created, but not the start and end time.

When via the Portal we schedule a Work Visit, we have to provide a Start and End time. How can I retrieve this information?

So is it possible to get Full Details of an order?

[API_User]

Currently to retrieve the Order Details, you need to use the same Order_History API and use source "Order Number" and provide an order number to fetch the complete details. Example: /v1/retrieve-orders/{Equinix Order Number}
Sample Order Number: 1-174057374942